Customer reviews of FLEURS DEUIL PARIS

9,4 /10

Based on 51 published reviews

Summary of reviews

The store consistently delivers reliable, on-time flower arrangements that match what was ordered, with many mentions of beautiful, well-presented bouquets and wreaths. Customers highlight clear communication, attentive service from delivery staff, and prompt follow-up, including photos of the arrangement when possible. The experience is described as simple and hassle-free, with several notes of gratitude for efficient handling during difficult moments. Overall, the service is portrayed as dependable, respectful, and client-focused, making it a trusted option for funeral tributes.

Reviews 2 and 3 stars

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Luc J.

Published on 28/10/2025 à 14h33 following a purchase from 21/10/2025

I still haven't received the photo of the flowers

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Response from FLEURS DEUIL PARIS Published on 03/11/2025

Hello, We are sorry if our florist forgot to send you the photo, this free service is unfortunately not guaranteed, as stated on our website, especially in the Paris region where our florists use delivery companies that do not return photos. However, we will make a request to him in case he has it. With all our apologies. Customer Service

Marc M.

Published on 15/07/2025 à 14h08 following a purchase from 08/07/2025

The flowers from the delivered bouquet were borderline at the end of their life, the local funeral home fortunately deemed it good to replant some fresh ones to compensate...

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Response from FLEURS DEUIL PARIS Published on 19/07/2025

Hello, We are sorry if the delivery did not meet your expectations, and we ask you to accept our sincerest apologies. In this case, it is appropriate to inform us immediately so that we can open a complaint file, as this should not happen. Best regards

Shirley L.

Published on 27/01/2022 à 18h31 following a purchase from 07/01/2022

I paid over 200€ for a special bouquet to put on my cousin's coffin. I chose the bigger size, so there would be more flowers...this wasn't the case. I also expected a card with my message on it, instead there was a tiny piece of white paper stapled to them. Not the kind if details that go unnoticed and very disappointing!

Response from FLEURS DEUIL PARIS Published on 28/01/2022

Nous sommes désoles de votre mécontentement mais votre livraison ayant eu lieu le 10/01, vous auriez du nous faire parvenir la photo de la livraison avec une réclamation afin que nous puissions intervenir auprès du fleuriste et ouvrir un dossier de réclamation. Nous restons à votre disposition

François A.

Published on 23/11/2020 à 14h57

We had ordered a "generous" model. The sheaf we received was 50 cm long, at most, which is ridiculous. We think there was a mistake. Sad that we could not pay our friend the tribute we wanted

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Response from FLEURS DEUIL PARIS Published on 29/11/2020

Dear Customer, sorry for your disappointment, but the sprays are never more than +-60 cm long which is the average size of a large lily type flower, (on the other hand the quantity of flowers varies according to the budget), if you had wanted longer, you should have opted for a raquette (flowers pricked on a bar of foam) which in the generous models go up to 1m. cordially