Customer reviews of FLEURS DEUIL PARIS

9,3 /10

Based on 49 published reviews

Summary of reviews

The store consistently delivers on time with bouquets that match or closely reflect what was ordered, and customers repeatedly note the beauty and freshness of the arrangements. Delivery experiences are described as reliable and careful, with staff often going the extra mile to ensure correct placement, photos sent after delivery, and timely updates during the process. Customer service is highlighted for its responsiveness, kindness, and efficiency, including personal follow-up, clear communication, and willingness to accommodate last-minute needs. Overall, clients express strong satisfaction with the reliability, presentation, and supportive service surrounding funeral and memorial arrangements.

Reviews 3 and 5 stars

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pierre F.

Published on 16/08/2026 à 12h24 following a purchase from 10/08/2026

Perfect

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Gisèle F.

Published on 13/07/2026 à 15h55 following a purchase from 01/07/2026

the bouquet was beautiful and in accordance with what I had ordered. The florist sent me a nice photo and the delivery was as I was told on the phone by a very kind person. I am therefore very satisfied.

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Denise A.

Published on 27/05/2026 à 20h32 following a purchase from 20/05/2026

delivered on time, beautiful flowers.

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Anne J.

Published on 09/03/2026 à 13h04 following a purchase from 27/02/2026

Elegant & fresh flowers reliably delivered

François D.

Published on 18/10/2025 à 14h09 following a purchase from 06/10/2025

Perfect

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Marc M.

Published on 15/07/2025 à 14h08 following a purchase from 08/07/2025

The flowers from the delivered bouquet were borderline at the end of their life, the local funeral home fortunately deemed it good to replant some fresh ones to compensate...

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Response from FLEURS DEUIL PARIS Published on 19/07/2025

Hello, We are sorry if the delivery did not meet your expectations, and we ask you to accept our sincerest apologies. In this case, it is appropriate to inform us immediately so that we can open a complaint file, as this should not happen. Best regards

Emmanuelle L.

Published on 27/01/2025 à 14h45 following a purchase from 17/01/2025

perfect thanks

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Anthony T.

Published on 08/12/2024 à 09h26 following a purchase from 26/11/2024

The bouquet delivered was exactly as ordered, and what's more, the delivery was made to the right place and on time. Very satisfied with this first order from Fleurs Deuil Paris. When I think that other members of my family had gone through very well-known delivery sites (I won't mention their names), and that these arrived at the end of the ceremony.... I won't hesitate to contact you again. Many thanks, Anthony

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Karl L.

Published on 07/10/2024 à 13h48 following a purchase from 26/09/2024

Delivered on time. Great service.

Serge Y.

Published on 12/05/2024 à 13h59 following a purchase from 03/05/2024

Very good, delivered as expected. Thank you

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nicholas F.

Published on 16/12/2023 à 15h18 following a purchase from 09/12/2023

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Yves S.

Published on 26/11/2023 à 16h03 following a purchase from 19/11/2023

The wreath was as shown on the website, and so were the colors of the flowers.

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Lorena P.

Published on 20/11/2023 à 18h02 following a purchase from 13/11/2023

Everything was perfect, just like last June.

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Darlene P.

Published on 14/11/2023 à 08h54 following a purchase from 11/10/2023

Fleurs Deuil Paris was wonderful! You not only delivered a beautiful spray of red roses to the gravesite of Edith Piaf on the 60th anniversary of her passing, but I am so appreciative that whoever delivered the roses took a photo for me, that was emailed to me. I will cherish that photo since I could not personally attend. Merci beaucoup! Darlene Pedersen

Dardanne C.

Published on 22/07/2023 à 10h55 following a purchase from 13/07/2023

Beautiful bouquet, perfect delivery. Thank you

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PAWLIK W.

Published on 26/06/2023 à 11h23 following a purchase from 20/06/2023

Delivery on time. Beautiful flowers.

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Response from FLEURS DEUIL PARIS Published on 27/06/2023

Thank you PAWLIK for your review! We are delighted that your delivery went well and that you liked the flowers. We look forward to serving you again!

Cedric P.

Published on 18/06/2023 à 19h21 following a purchase from 11/06/2023

Simple, hassle-free service, thank you. I recommend

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Response from FLEURS DEUIL PARIS Published on 25/06/2023

Thank you very much for your comment, Cedric. We are happy that you are satisfied with your experience on our site.

Lorena P.

Published on 12/06/2023 à 08h45 following a purchase from 05/06/2023

The wreath was beautiful, as expected. I didn't appreciate the harsh comment about the time of delivery: yes, I had ordered for 8:30am for a 10am ceremony, but I had my reasons for the preparation, installation, etc... I needed it well in advance.

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Response from FLEURS DEUIL PARIS Published on 17/06/2023

Thank you very much for your review, Lorena. We're glad to hear that the sheaf was to your liking and apologize for the snarky remark. We do our best to meet your requirements for all our deliveries.

Lilette D.

Published on 11/03/2023 à 15h27 following a purchase from 05/03/2023

Excellent service with close follow up and quick response on very short notice. I was very impressed!

Giovanna B.

Published on 11/03/2023 à 14h41 following a purchase from 05/03/2023

Super

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you very much, Giovanna! We're glad you enjoyed our site. Have a nice day!

THÉRÈSE C.

Published on 28/02/2023 à 10h49 following a purchase from 12/02/2023

I thank you for your efficiency, which is very much appreciated in these particular and often painful moments

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you Thérèse, we are honored by your satisfaction and we respond to your thanks by wishing you all the courage you need to get through these difficult times.

Guy K.

Published on 28/01/2023 à 16h09 following a purchase from 16/01/2023

Perfect

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you very much for your review. We're glad you enjoyed our site.

jean paul R.

Published on 25/01/2023 à 15h44 following a purchase from 18/01/2023

very good

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you Jean-Paul, we're delighted you like our site!

MARC M.

Published on 09/01/2023 à 09h11 following a purchase from 02/01/2023

Order placed, but was the deposit on the grave made? Sincerely Marc Menard

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Hello Marc,
Thank you for your feedback. We ensure that all orders are delivered with the utmost care and as quickly as possible. If you have any questions regarding your order, please do not hesitate to contact us. We look forward to hearing from you. Yours faithfully

Michèle P.

Published on 08/11/2022 à 16h51 following a purchase from 31/10/2022

Delivery in accordance with the order, made in due time, despite the imprecision of the location in the cemetery.

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you very much Michèle for taking the time to share your review. We are delighted that our service met your expectations.

Gilles B.

Published on 17/07/2022 à 07h44 following a purchase from 10/07/2022

Good service

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you very much Gilles for your positive review! We are delighted that our service was able to satisfy you.

Anne D.

Published on 21/06/2022 à 13h36 following a purchase from 15/06/2022

Great availability and help from the delivery man who could not find the grave. Everything is back in order thanks to him.

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you very much for your review, Anne. We are delighted that you were satisfied with our services and that the delivery man was able to find the grave. We pride ourselves on providing the highest quality of service to our customers.

Louis B.

Published on 27/04/2022 à 12h14 following a purchase from 20/04/2022

very good

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you for your review. We are delighted that you have had a positive experience with our site.

florence P.

Published on 30/03/2022 à 13h49 following a purchase from 23/03/2022

Reactivity and understanding. Nice service

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you Florence for your very encouraging comment! We're glad you liked our site and look forward to hearing from you.

barrier D.

Published on 16/03/2022 à 17h42 following a purchase from 09/03/2022

Beautiful crown

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

Thank you very much for your review! We're delighted you liked our product.

Karl B.

Published on 28/01/2022 à 18h25 following a purchase from 22/01/2022

Parfait. Merci

Shirley L.

Published on 27/01/2022 à 18h31 following a purchase from 07/01/2022

I paid over 200€ for a special bouquet to put on my cousin's coffin. I chose the bigger size, so there would be more flowers...this wasn't the case. I also expected a card with my message on it, instead there was a tiny piece of white paper stapled to them. Not the kind if details that go unnoticed and very disappointing!

Response from FLEURS DEUIL PARIS Published on 28/01/2022

Nous sommes désoles de votre mécontentement mais votre livraison ayant eu lieu le 10/01, vous auriez du nous faire parvenir la photo de la livraison avec une réclamation afin que nous puissions intervenir auprès du fleuriste et ouvrir un dossier de réclamation. Nous restons à votre disposition

Maryse F.

Published on 13/01/2022 à 18h29 following a purchase from 05/01/2022

The chosen wreath was magnificent, the delivery impeccable. Thank you for this beautiful service.

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Response from FLEURS DEUIL PARIS Published on 30/05/2023

That's very kind of you, Maryse! We're glad you had excellent service and that the sheaf you chose was able to provide you with satisfaction. Thank you for taking the time to leave a review on our site.

Susannah L.

Published on 11/08/2021 à 15h03 following a purchase from 04/08/2021

I ordered flowers for a family funeral. It was difficult as I am in the USA and had to choose a florist in Paris without ever seeing them. I had a great experience and my family members said the flowers came on time for the service and were beautiful. I am very grateful!

Wanda P.

Published on 17/05/2021 à 16h18 following a purchase from 09/05/2021

I have already given a positive review to WESS flowers. The cushion was perfect and this is the first time I can write about it, my previous experiences were catastrophic (with other florists). Very nice service. W. Pawlik

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Camelia D.

Published on 31/03/2021 à 08h31 following a purchase from 25/03/2021

a good experience

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Andre C.

Published on 15/03/2021 à 15h11 following a purchase from 08/03/2021

concerned with quality of service: the name of the ceremony on site was not the one I had given; the delivery man made the effort to warn me in time to confirm what to do. Everything else was ok

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Janka F.

Published on 26/02/2021 à 18h08 following a purchase from 19/02/2021

Bouquet as described. Pleasant transaction.

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EVELYNE V.

Published on 20/01/2021 à 09h51 following a purchase from 12/01/2021

Simple website Telephone reception for information by a gentleman who was very attentive to my questions and very kind I did not see the flowers but it was reported to me that the composition was very beautiful

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nicole A.

Published on 07/11/2020 à 14h38 following a purchase from 01/11/2020

I was not present but friends contacted by phone found the composition very beautiful thank you

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