Customer reviews of Foie Gras Gourmet

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9,6 /10
Overall rating: 9,6 out of 10
Based on 1 290 published reviews

Summary of reviews

Foie Gras Gourmet consistently delivers fast, reliable delivery with items arriving quickly and on time, often in well-packaged condition. Customers repeatedly highlight the quality of a wide range of products, noting excellent goose liver and duck liver offerings and delicious, other items that guests enjoy. The store also stands out for attentive service and clear ordering processes, with many mentions of helpful staff, careful packaging, and a smooth purchasing experience. Overall, the experience is characterized by prompt shipping, strong product quality, and dependable customer service.

Reviews 1 and 4 stars

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K
Klaus Jürgen L.
Rating: 1 out of 5
following a purchase from 24/05/2025
The supplier GSL has only one delivery day, but did not provide a more specific time indication. One cannot stay home all day and wait. There are also personal appointments. In summary, the supplier was narrowly missed. There was no delivery card. He also did not leave the package with the neighbor or at the central reception, but took everything with him and possibly left it at the post office in Schwabing, which is far away. I drove there in the evening. Nobody knew anything. The newly scheduled delivery date with the post fell through. After a week and a half, the package was finally delivered. I hope that the goods, which of course are no longer refrigerated, are still good.
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Response from Foie Gras Gourmet
Hello Klaus, your delivery was made with FedEx Priority. You do not have to stay home all day; the delivery person usually comes a second time, or you can simply request a redelivery so that you do not have to pick up your package. You can also leave instructions to have the package delivered to a neighbor or caretaker. If you wish, we can also deliver with DHL. Unless I am mistaken, we have no support requests from you. Additionally, deliveries just before Christmas always take longer. The foie gras you ordered is canned and can be stored at room temperature for several years. They do not need to be refrigerated. Best regards, Duncan, Foie Gras Gourmet
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Pierre B.
Rating: 4 out of 5
following a purchase from 17/03/2025
Quality.. speed ease
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Christine S.
Rating: 4 out of 5
following a purchase from 06/02/2025
Not bad
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veronique R.
Rating: 1 out of 5
following a purchase from 02/02/2025
the products are very good, but one glass was broken
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Response from Foie Gras Gourmet
Hello Veronique, after the first product was damaged, we have sent you a replacement product. Best regards
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Jean-pierre A.
Rating: 1 out of 5
following a purchase from 23/12/2024
No, I am not at all satisfied. My parcel did not arrive as I had hoped. In addition Paypal "said that the refund of my order was made on December 31" but to date and after several checks, I still have not received my refund. voila, very bad experience for me.
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Response from Foie Gras Gourmet
Hello Jean-Pierre, there were indeed problems with US customs on your order, which can happen if customs officials are fussy or don't know the legislation well. In any case, we always replace or refund in the event of a problem with delivery. In your case, the PayPal refund has been processed, as we proved during our email exchanges. However, we are still waiting for you to reply to our last e-mail and remain at your disposal if you have not yet recovered the amount in question from your PayPal account. At your service
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maria L.
Rating: 4 out of 5
following a purchase from 20/12/2024
We ordered foie gras, enough for a few appetizers around the holidays. I thought the foie gras was bland and didn't have a lot of gout. Maybe there's a better brand?
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Hubert S.
Rating: 4 out of 5
following a purchase from 15/12/2024
Cela fait 3 ans que je commande du foie gras je n'ai jamais été déçu
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Paolo Maria Z.
Rating: 4 out of 5
following a purchase from 14/12/2024
Perfect
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Dominique P.
Rating: 4 out of 5
following a purchase from 13/12/2024
Bought the duck one before , prefer it . The goose one taste more like a mousse but still good
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Michel-Henri M.
Rating: 4 out of 5
following a purchase from 16/12/2024
What I expected
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Isabelle F.
Rating: 4 out of 5
following a purchase from 10/12/2024
Impeccable service and good foie gras.
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Markus P.
Rating: 4 out of 5
following a purchase from 10/12/2024
I haven't eaten the foie gras yet. The handling was good.
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Jean-Louis B.
Rating: 4 out of 5
following a purchase from 05/12/2024
Good product
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Dominique G.
Rating: 4 out of 5
following a purchase from 30/11/2024
Speed and seriousness
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Rob F.
Rating: 4 out of 5
following a purchase from 04/12/2024
Nicely arranged, now just hope it tastes good Boxing Day
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Roberto P.
Rating: 4 out of 5
following a purchase from 30/11/2024
The fois gras is of good quality
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Giuseppe O.
Rating: 4 out of 5
following a purchase from 28/11/2024
fast shipping
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Wolfram H.
Rating: 4 out of 5
following a purchase from 22/10/2024
Ordered for the third time and always perfect!
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Peter K.
Rating: 4 out of 5
following a purchase from 24/09/2024
Very good support with FedEx delivery problems
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mauro S.
Rating: 4 out of 5
following a purchase from 20/09/2024
Always good products,this time there was an imprecision on the products,however, all resolved.
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Andreas D.
Rating: 4 out of 5
following a purchase from 20/07/2024
👍🏻
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eugen Z.
Rating: 1 out of 5
following a purchase from 02/07/2024
Parcel has not arrived
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Response from Foie Gras Gourmet
Hello Eugen, it seems to me that your parcel has arrived safely. We have also added a free product for you. Yours sincerely
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Eugen Z.
Rating: 4 out of 5
following a purchase from 03/06/2024
gute Qualität
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HELGA C.
Rating: 4 out of 5
following a purchase from 26/12/2023
shipping okay prodoti
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Mme S.
Rating: 4 out of 5
following a purchase from 10/12/2023
Top express delivery, excellent duck and goose fois gras, even if I have my doubts about the fact that they are canned blocks but rather reconstituted, which at room temperature becomes foam, but the taste was there, not salty, perfect. The only drawback, hence my 4 stars, is the opening of the packaging, or rather the fact that not even a capsule was opened on some tins, so a can opener was almost compulsory, but as these tins had travelled to the US and weren't opened with an old-fashioned knife, they weren't great at all. Only one had 2 capsules to open both sides, ideal for not damaging the foie gras. So it's a pity that the other 6 tins were "butcher's", with a shabby presentation for tasting. On the other hand, I'd recommend them in jars for consumption in France, as the site is top-notch and so are the fois gras.
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Response from Foie Gras Gourmet
Hello Sarah, thank you for your positive comment! The products are indeed blocks of foie gras and not mousse. It can indeed be complicated to open certain blocks of foie gras which do not always have an easy opening...
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Joerg S.
Rating: 4 out of 5
following a purchase from 19/12/2023
Very tasty selection in a mixed package. Duck liver surprisingly good. Fast delivery. Well packed. Gladly again.
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Paolo P.
Rating: 4 out of 5
following a purchase from 15/12/2023
Fast, efficient service
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MM M.
Rating: 4 out of 5
following a purchase from 17/12/2023
Fast delivery!
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Andree L.
Rating: 4 out of 5
following a purchase from 11/12/2023
All perfect and delicious
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Eliane T.
Rating: 1 out of 5
following a purchase from 14/12/2023
There was mold on opening and a bad smell and color. We threw it away. Fortunately, there was a small jar of duck gift that we did like.
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Response from Foie Gras Gourmet
Hello Eliane, we have sent a new product to replace the defective one. I hope you enjoyed it
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Samuel J.
Rating: 4 out of 5
following a purchase from 09/12/2023
Bon foie gras merci bonnes fêtes 🥳
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Gerda R.
Rating: 4 out of 5
following a purchase from 13/12/2023
the shipment arrived faster
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Ettore M.
Rating: 4 out of 5
following a purchase from 04/12/2023
DO NOT GIVE A DATE OF ARRIVAL. THE FORWARDER WILL PROBABLY NOT RESPECT IT.
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Ru H.
Rating: 4 out of 5
following a purchase from 05/12/2023
Delicious stuff, delivered quickly!
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Roberto P.
Rating: 4 out of 5
following a purchase from 25/11/2023
Timely delivery, however, 24 hours earlier than communicated; fortunately there was someone at home !
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Mark O.
Rating: 4 out of 5
following a purchase from 22/11/2023
First class service, shame the prices have increased so much.
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Response from Foie Gras Gourmet
Thanks Mark for your feedback! Prices have indeed been raised due to an increase in product and shipping costs. We're sorry about that, those prices hadn't been changed in over 5 years. We yet have created many new bundles that offer discounts up to 24% off.
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Peter R.
Rating: 1 out of 5
following a purchase from 21/11/2023
At the moment the parcel is stuck in customs. If nothing happens I'll ask for my money back.
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Response from Foie Gras Gourmet
Hello Peter, unfortunately we're not responsible for the vagaries of customs but, in any case, we do refund packages that couldn't be delivered, as promised on our site. We hope that your parcel will soon be unblocked, otherwise come back to us for a refund. Thank you for your patience, the Foie Gras Gourmet team
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Maurice N.
Rating: 4 out of 5
following a purchase from 17/11/2023
Ordering and receiving went smoothly.
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Elfi
Rating: 4 out of 5
following a purchase from 27/10/2023
Schnelle Lieferung
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Elfi
Rating: 4 out of 5
following a purchase from 27/10/2023
Fast delivery
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