9.7/10
★★★★★
based on 943 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

We found the Foie Gras sent very disapointing The otherwise notable taste associated with duck liver was for some reason virtually absent.

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Adrian S.
purchased on 20/07/2025
1 /5
★☆☆☆☆

Delivered to a different address than where I live. This was sent to a pick-up point 15km away from here.

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Gijsbert V.
purchased on 02/06/2025
Translated review
1 /5
★☆☆☆☆

The supplier GSL has only one delivery day, but did not provide a more specific time indication. One cannot stay home all day and wait. There are also personal appointments. In summary, the supplier was narrowly missed. There was no delivery card. He also did not leave the package with the neighbor or at the central reception, but took everything with him and possibly left it at the post office in Schwabing, which is far away. I drove there in the evening. Nobody knew anything. The newly scheduled delivery date with the post fell through. After a week and a half, the package was finally delivered. I hope that the goods, which of course are no longer refrigerated, are still good.

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Klaus Jürgen L.
purchased on 24/05/2025
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Answer from Foie Gras Gourmet
Hello Klaus, your delivery was made with FedEx Priority. You do not have to stay home all day; the delivery person usually comes a second time, or you can simply request a redelivery so that you do not have to pick up your package. You can also leave instructions to have the package delivered to a neighbor or caretaker. If you wish, we can also deliver with DHL. Unless I am mistaken, we have no support requests from you. Additionally, deliveries just before Christmas always take longer. The foie gras you ordered is canned and can be stored at room temperature for several years. They do not need to be refrigerated. Best regards, Duncan, Foie Gras Gourmet
1 /5
★☆☆☆☆

The products are very good, but one glass was broken

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Veronique R.
purchased on 02/02/2025
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1 /5
★☆☆☆☆

No, I am not at all satisfied. My parcel did not arrive as I had hoped. In addition Paypal "said that the refund of my order was made on December 31" but to date and after several checks, I still have not received my refund. voila, very bad experience for me.

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Jean-pierre A.
purchased on 23/12/2024
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Answer from Foie Gras Gourmet
Hello Jean-Pierre, there were indeed problems with US customs on your order, which can happen if customs officials are fussy or don't know the legislation well. In any case, we always replace or refund in the event of a problem with delivery. In your case, the PayPal refund has been processed, as we proved during our email exchanges. However, we are still waiting for you to reply to our last e-mail and remain at your disposal if you have not yet recovered the amount in question from your PayPal account. At your service
1 /5
★☆☆☆☆

Parcel has not arrived

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Eugen Z.
purchased on 02/07/2024
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Answer from Foie Gras Gourmet
Hello Eugen, it seems to me that your parcel has arrived safely. We have also added a free product for you. Yours sincerely
1 /5
★☆☆☆☆

There was mold on opening and a bad smell and color. We threw it away. Fortunately, there was a small jar of duck gift that we did like.

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Eliane T.
purchased on 14/12/2023
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Answer from Foie Gras Gourmet
Hello Eliane, we have sent a new product to replace the defective one. I hope you enjoyed it
1 /5
★☆☆☆☆

I never received the order

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Thierry P.
purchased on 02/12/2023
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Answer from Foie Gras Gourmet
Hello Thierry, we were unable to deliver to the United States at that time and have issued a refund. We hope to be able to deliver there again very soon.
1 /5
★☆☆☆☆

At the moment the parcel is stuck in customs. If nothing happens I'll ask for my money back.

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Peter R.
purchased on 21/11/2023
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Answer from Foie Gras Gourmet
Hello Peter, unfortunately we're not responsible for the vagaries of customs but, in any case, we do refund packages that couldn't be delivered, as promised on our site. We hope that your parcel will soon be unblocked, otherwise come back to us for a refund. Thank you for your patience, the Foie Gras Gourmet team
1 /5
★☆☆☆☆

Package not delivered on time. Impossible to check delivery as dhl does not accept a fixed number.

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Acheteur Vérifié
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Answer from Foie Gras Gourmet
I'm sorry that DHL took an extra 1 working day to deliver the parcel. But I understand that you would have preferred to receive it on the agreed date. The period of intense cold in the North East of the United States has severely disrupted all DHL air traffic. My apologies again.