Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1 and 4 stars

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G
Gwenael D.
Rating: 4 out of 5
following a purchase from 20/06/2013
Quality material. Clear instructions. A few small delivery issues, but resolved quickly. A serious company apparently.
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Marlène L.
Rating: 4 out of 5
following a purchase from 03/07/2013
The trampoline completely meets our expectations. The delivery was perfect. The only downside is that the assembly turned out to be more difficult than expected because the manual in French for the protective net was missing and the key provided for assembly as well as one bolt were damaged, so we had to go buy others. After this bad moment passed, the trampoline finally assembled, the children and we ourselves are having great moments of laughter thanks to this trampoline which seems very robust.
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Danièle G.
Rating: 4 out of 5
following a purchase from 22/05/2013
Very good quality trampoline. And well-made instructions for assembly. The delivery was made within the deadlines. Very good site, to recommend.
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Alexandra G.
Rating: 4 out of 5
following a purchase from 02/07/2013
I live in Switzerland and I have a postal box in France but it only accepts Colissimo or Chronopost! Many Swiss do this when they live not too far from the border! It's not bad either! We don't necessarily have a private address in France, because of the carriers! Because for us in Switzerland, customs fees are very expensive. If we live in France, it's great but for me who orders from Switzerland, it's a bit annoying. Plus, they are very nice at the phone.
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Véronique C.
Rating: 4 out of 5
following a purchase from 18/06/2013
impeccable product, easy to order, prices are affordable for some products but too expensive for others
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Catherine C.
Rating: 4 out of 5
following a purchase from 28/05/2013
The trampoline completely meets our expectations (design, robustness, finishes). Long hours of fun for our children... I didn't give the fifth star because the delivery was quite chaotic.
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Yves C.
Rating: 4 out of 5
following a purchase from 02/07/2013
Clear, precise, and compliant. Nothing to say (except that :-) ) !!! Be sure to test the compliance of the accessories sold!!! When installing the protective net of the trampoline, I had to shorten the fiberglass rod by 26 cm to close it!!
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Audrey M.
Rating: 4 out of 5
following a purchase from 10/06/2013
Serious contact with after-sales service.
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Damien L.
Rating: 4 out of 5
following a purchase from 20/05/2013
Delivery time exceeded, if I hadn't followed up, I wouldn't know when it would have actually arrived. Otherwise, the product is in accordance with the order.
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Claude F.
Rating: 4 out of 5
following a purchase from 17/06/2013
quality product. It is a pity that the manual is not more complete and explicit on certain points, which would save time during assembly.
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Bernard B.
Rating: 4 out of 5
following a purchase from 22/07/2013
good follow-up available by phone, notifying the client by phone the day before delivery would be a plus.
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Carlos V.
Rating: 4 out of 5
following a purchase from 14/07/2013
THE ORDER HAS BEEN RECEIVED AS STIPULATED
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Julie B.
Rating: 4 out of 5
following a purchase from 18/05/2013
Robust trampoline and fairly easy assembly. Some doubts sometimes but the assembly videos found online can help. Small downside for the delivery person who left the package in front of the street because he didn't want to back into our yard even though 2 trucks can fit in there... anyway... otherwise we are delighted. We will judge the rest later with time... but the quality is there.
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Georges S.
Rating: 4 out of 5
following a purchase from 15/06/2013
For now, I can only judge the delivery which was correct. The product seems good.
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Annick O.
Rating: 4 out of 5
following a purchase from 09/05/2013
Very happy with the service, the deadlines were respected. No issues.
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Stephane C.
Rating: 4 out of 5
following a purchase from 04/07/2013
Impeccable delivery. No issues during unpacking or assembly. The roof was, however, more complicated to install than the rest (Jump Up 430). The kids are thrilled.
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Jean Philippe L.
Rating: 4 out of 5
following a purchase from 15/05/2013
Product delivered adequately.
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Caroline L.
Rating: 4 out of 5
following a purchase from 08/05/2013
Delivery times respected, quick processing of the order, the trampoline is very beautiful and original and the assembly is not very complicated, one downside, it is not as bright as indicated in the description!!!
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Bernadette R.
Rating: 4 out of 5
following a purchase from 02/07/2013
very good product, fast delivery, the only weak point is the instructions for assembling the trampoline which is not as simple as it was announced to us, but apart from that we are delighted with the product
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Benedicte E.
Rating: 4 out of 5
following a purchase from 07/05/2013
Good service except for the delivery which was a bit long.
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Caroline T.
Rating: 4 out of 5
following a purchase from 15/07/2013
very good. fast serious fast delivery. conforms to the order.
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Attura P.
Rating: 4 out of 5
following a purchase from 27/05/2013
Everything very well
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Michèle B.
Rating: 4 out of 5
following a purchase from 13/05/2013
Delivery much longer than announced. Not reliable for a birthday gift. Mine was missed.
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Dos Reis M.
Rating: 4 out of 5
following a purchase from 12/05/2013
Order form quite easy to fill out. Delivery times respected. Competent delivery service. I am missing a part from the order, I am waiting to see if everything is respected in its delivery time. Otherwise, everything is perfect.
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Céline T.
Rating: 4 out of 5
following a purchase from 18/05/2013
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Yohann S.
Rating: 4 out of 5
following a purchase from 03/05/2013
The site is very well done, a lot of explanations about the characteristics of a trampoline, the choice is very varied and for all budgets. Not to mention the photo contests. A site to recommend to friends.
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Sebastien M.
Rating: 4 out of 5
following a purchase from 09/05/2013
Very fast delivery but expensive.
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Didier L.
Rating: 4 out of 5
following a purchase from 22/05/2013
Attentive and present team, delivery without problems, product meets expectations.
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Stephane C.
Rating: 4 out of 5
following a purchase from 08/05/2013
France trampoline: very good service, very responsive. Regarding the delivery company: quality was more than average. Appointment made on Monday morning: waited all morning. We learned after making the effort to call that the temporary delivery person did not show up. The least they could have done was call us to avoid wasting a day. The next day, the delivery scheduled for the afternoon arrived at noon. The delivery person was not aware, and we were lucky to be present as we had other obligations.
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Sylvie D.
Rating: 4 out of 5
following a purchase from 21/05/2013
Delivered very quickly and good quality.
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Patrice P.
Rating: 4 out of 5
following a purchase from 10/05/2013
Very good contact. I was even called back to verify the dimensions of my trampoline. The only downside is the delivery. Everything arrived well and on time but the packaging of my jumping mat was a bit light, and thus mishandled by the delivery people. Package needs reinforcement....
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Nathalie J.
Rating: 4 out of 5
following a purchase from 20/06/2013
the product meets our children's expectations, they are thrilled!
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Jocelyn P.
Rating: 4 out of 5
following a purchase from 07/05/2013
Clear and user-friendly website, very good welcome, very satisfactory customer listening, A plus is the fact that we can reach you without problems by phone. The quality of your products is good. Attention, lack of stock on certain references during peak season! which can cost you sales.
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Martine B.
Rating: 4 out of 5
following a purchase from 24/06/2013
Very fast delivery of spare parts.
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Rodolphe P.
Rating: 4 out of 5
following a purchase from 27/05/2013
Good product, meeting the expected and presented characteristics. Very poorly organized delivery, no phone call, the delivery person came on my day off without warning, lucky me! Otherwise, I don't know how it would have gone afterwards...
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Virginie B.
Rating: 4 out of 5
following a purchase from 06/05/2013
Very fast delivery. Too little feedback on the use of the trampoline to give an opinion on its quality
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Françoise T.
Rating: 4 out of 5
following a purchase from 24/06/2013
delivery time respected, good delivery, driver called, product compliant
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Colette M.
Rating: 4 out of 5
following a purchase from 13/05/2013
DELIVERY TIME RESPECTED, MATERIAL IN LINE WITH OUR EXPECTATIONS, PURE PLEASURE FOR LITTLE CHILDREN AND SOON FOR THE BIG ONES!
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Jean-yves B.
Rating: 4 out of 5
following a purchase from 28/04/2013
Good customer service, good material despite a few minor inconveniences (some screws for the reinforcement bars turn without gripping, protective foam for the tubes b
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Isabelle J.
Rating: 4 out of 5
following a purchase from 02/06/2013
Not yet received the material but the sales conditions are very correct.
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