Customer reviews of France Trampoline

Very good site, serious, a small issue because the protective cover was available on the site while there were none left, they called me the next day to inform me of the error and a second shipment was made at no extra cost.

The trampoline was delivered within the scheduled time but the package was ripped open and all the bolts were missing... Not very nice! Fortunately, we had some on hand. **************

Super trampoline, good quality.

Nothing to say.

Very fast delivery and competitive price.

Fast service and good material.

The order was processed quite quickly but I had to inquire to know that it had arrived in my department, which means a final delivery time of 5 working days and not three. Moreover, the ladder and the trampoline foot mentioned in the order were missing!

Excellent quality trampoline, which seems very resistant, and conforms to the description. Too bad the delivery is so problematic and long.

Clear site, explanations okay but I ordered about ten days ago and it would be good to be able to track the order in real-time and know when the delivery will take place or at least the deadline, even approximate.

Very good investment this trampoline, super quality, follow the assembly instructions well otherwise it quickly becomes annoying, however the transport service leaves much to be desired (operators difficult to reach, poor communication of information, expect to be at your door all day!!)

Good product, good customer service, average transport logistics.

Bottom attachments (safety net) a bit weak. Pinching the rods for embedding in the structure is not easy with the provided tool. I extended the handles with two iron tubes. However, this trampoline is very attractive due to its original shape. The position of the safety net is a plus as it offers greater jumping flexibility.

Hello, fast shipping and delivery. Package in good condition. Instructions a bit light but assembly went well (2h30 alone). Since then no issues, the kids are having fun... Regards,

good service, good product ... Let's see over time how the product evolves

The service was very good The difficulty: finding how to contact you

Very responsive, excellent telephone contact to find the best supply solution.

No problem except that I did not receive an invoice. For the manual, step 2 of the Oxygen guide can mislead regarding the positioning of the spring holes and the fixing holes of the foot connection tubes. The drawing of the holes on the diagrams would facilitate understanding.

Excellent product. Good contact by phone.

The site is well done, the Facebook animation is great, the delivery times are very good 48h. The only downside is that I ordered a product that was out of stock, but this was well indicated at the time of order and the restocking time was well respected (one week). The best product, very good, very solid, the protections around the jumping mat are very good and the poles of the net go down to the ground, the net with arch remains taut. Pure happiness.

I appreciated the handling and tracking of the order. I was informed by email at each step, which for me marks the seriousness of the company.

Trampoline of very high quality... Assembly quite easy. The kids are having a blast!!! However, be careful with the carrier who is not particularly charming....

France trampoline excellent. Delivery service difficult to reach and delivery times approximate. During the day!

It's a shame I didn't get more information between the Jump'up and Booster products.

Hello, I am very satisfied with the trampoline, however regarding the delivery, it is more than bad. I received a call the day before telling me that I would be delivered the next day between 2 PM and 4 PM, so I stayed at home. At 5 PM, seeing no one arrive, I called. The person on the line had the carrier on the line who was in Caudry, about 15 km from my home, and that I was his last delivery. So I waited until 8 PM and no one came, not a call, no email, etc. I called the next morning and no one could inform me. I called back early in the afternoon and was told that the delivery person was in my street. I could have not been at home since I was waiting for him the day before between 2 PM and 4 PM. He dropped off my package without further explanation. I wanted to inform you about this. Best regards.

The service is very good. The only downside is that the shipping is a bit expensive.

Delivery: TOP Ease of assembly: TOP reliability: TOP TRampo Foot: Meh Ladder: average (but it's okay)

the service from France trampoline was perfect and for me very serious.

Nothing to report, fast, serious

The trampoline is great, nice, apparently solid, and perfectly suitable for my grandchildren. It was delivered very quickly, in accordance with what the site indicates, and the carrier (who came with a gigantic truck over 3.80m high) made every effort necessary to deliver by backing through an orchard. Only problem: the instructions for assembling the ladder are not clear, and even after much effort I am not sure we assembled it correctly.

The instruction manual for assembling the trampoline is correct, the only downside is that the instruction for assembling the net is in Spanish, a translation would not hurt. The material itself is of quality, the architecture of the trampoline is robust, a safe device for small children.

Efficient order tracking and delivery within the deadlines, which are short. Nothing to say except that what is written is respected.

very good product. and especially easy to assemble

very good

very satisfying trampoline. easy to assemble but 4 nuts were missing, which delayed us (weekend)

Lower the shipping price and it will be perfect.

Very good quality, instructions not necessarily in line with the product. Moreover, it looks like European manufacturing, which is rare at the moment. Delivery 5 days after the order, so on time.

Good quality but shipping costs are exorbitant.

Very good communication via email for order tracking. Short delivery times and respected. Obligation to call the carrier to set an appointment for delivery. An error on the order but very good responsiveness from the after-sales service to resolve the issue. Very satisfied overall.

Very efficient service. Safe and quality product. The first net lasted 5 years. However, the assembly instructions are not very clear. The green protection on the stakes of the safety net does not close from below. Experience has shown us that the foam inside slipped after a certain time. A pressure system or Velcro or something else should be considered to keep this foam in place.

The trampoline I ordered meets my expectations delivered on time.