Customer reviews of France Trampoline

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Éric S.

Rating: 4 out of 5

Published on 30/05/2023 à 14h57 following a purchase from 08/05/2023

Excellent: fast, efficient, compliant material, just the assembly documentation could be improved.

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Jean-noël B.

Rating: 4 out of 5

Published on 30/05/2023 à 12h39 following a purchase from 08/05/2023

Good service but I would have appreciated a commercial gesture since the sling cable provided with the package was too short to go around the tree and I had to order a longer one without return of the small one.

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Fanny G.

Rating: 4 out of 5

Published on 29/05/2023 à 15h18 following a purchase from 06/05/2023

The small ordered items (carabiners) were poorly packaged and slipped through the poorly taped cardboard. The after-sales service was very responsive and sent me the missing item by post.

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Nadège R.

Rating: 4 out of 5

Published on 29/05/2023 à 08h47 following a purchase from 06/05/2023

Product corresponding to our expectations

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Katia C.

Rating: 4 out of 5

Published on 26/05/2023 à 13h48 following a purchase from 01/05/2023

Very good product. Just a problem with the finishing skirt not matching the poles for fixing.

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Laure D.

Rating: 4 out of 5

Published on 25/05/2023 à 18h29 following a purchase from 29/04/2023

Good trampoline but the instructions are really more than brief! This makes assembly complicated... Closure not going down completely preventing full opening, making access more difficult for children

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Fabrice G.

Rating: 4 out of 5

Published on 25/05/2023 à 10h21 following a purchase from 03/05/2023

Very nice welcome and advice

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Benoit G.

Rating: 1 out of 5

Published on 24/05/2023 à 21h50 following a purchase from 02/05/2023

The last order does not fit our trampoline because apparently your mats do not match the size!!! Moreover, the ad suggests that the tarps are delivered with the springs, unfortunately this is not the case! We can no longer use our trampoline since the last delivery.

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Response from France Trampoline Published on 05/05/2023

Hello, Thank you for sharing your experience with the net you ordered. We are sorry to learn that the size of the net was not quite suitable for your trampoline, which prevents you from completely going around it. We understand your disappointment and wish to resolve this issue for you. To better assess the situation, we encourage you to send us photos of the net installed on your trampoline. This will allow us to examine the problem more closely and find an appropriate solution. You can send them to our customer service at [email protected]. Best regards, The France Trampoline team

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Gwénola M.

Rating: 4 out of 5

Published on 24/05/2023 à 09h29 following a purchase from 30/04/2023

Very good quality of the trampoline but the assembly instructions are sometimes not precise enough and can lead to assembly errors that also require a lot of force sometimes

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Jocelyne D.

Rating: 4 out of 5

Published on 23/05/2023 à 21h35 following a purchase from 28/04/2023

The person I spoke to on the phone provided the right information, very friendly

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Linda T.

Rating: 4 out of 5

Published on 23/05/2023 à 19h46 following a purchase from 28/04/2023

The delivery date I requested was not respected.

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Roger M.

Rating: 4 out of 5

Published on 23/05/2023 à 17h50 following a purchase from 28/04/2023

Perfect...super friendly phone reception (kindness, speed...)

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Jean Philippe D.

Rating: 4 out of 5

Published on 23/05/2023 à 16h53 following a purchase from 28/04/2023

Delivery: torn box, big scare but ultimately everything went well during assembly. Material: everything seems to be of good quality, just change the strap system for the ground attachment. Follow-up: from my phone call, very good interlocutor who took my remarks into account (delivery 📦). Just a bit disappointed to have seen that shortly after my order, many trampolines were on sale, 20% which still represents a nice amount. With my misadventures, I would have appreciated at least a voucher to order accessories for the children on the site.

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Annie R.

Rating: 4 out of 5

Published on 23/05/2023 à 08h56 following a purchase from 01/05/2023

Top product...

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Clément C.

Rating: 4 out of 5

Published on 22/05/2023 à 19h59 following a purchase from 24/04/2023

The order went very well, the delivery times impeccable. Product that meets our expectations, however very difficult to assemble and yet done by DIY enthusiasts!

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Jean-marc S.

Rating: 4 out of 5

Published on 19/05/2023 à 13h17 following a purchase from 19/04/2023

Delivery by Mondial Relay deplorable as well as the drop-off point

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Pascal M.

Rating: 4 out of 5

Published on 18/05/2023 à 16h17 following a purchase from 26/04/2023

Good service

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Alexia B.

Rating: 4 out of 5

Published on 18/05/2023 à 15h19 following a purchase from 25/04/2023

Delivery as expected. Assembly a bit complicated, the manual could be improved in the description. However, during the assembly of the tent, there was a missing elastic to be able to attach it to one of the climbing holds. Exact number of screws, work... one more would have been nice. Good quality materials

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Cédric C.

Rating: 4 out of 5

Published on 18/05/2023 à 09h50 following a purchase from 27/04/2023

Fast and careful shipping, correct price

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Hubert C.

Rating: 4 out of 5

Published on 17/05/2023 à 12h28 following a purchase from 26/04/2023

Very welcoming person on the phone and delivery in 2 days.

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Claudie B.

Rating: 4 out of 5

Published on 16/05/2023 à 15h54 following a purchase from 26/04/2023

satisfied with our order, product compliant with our expectations, delivery time respected, to recommend!

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Louis L.

Rating: 4 out of 5

Published on 14/05/2023 à 09h21 following a purchase from 22/04/2023

good

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Jean-pierre S.

Rating: 4 out of 5

Published on 13/05/2023 à 12h38 following a purchase from 20/04/2023

Delivery was good. Good quality product. Assembly instructions unclear on some pages. Provided tools insufficient or need clarification; the mallet is essential for assembling the T-pieces

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Mustapha G.

Rating: 4 out of 5

Published on 11/05/2023 à 20h37 following a purchase from 16/04/2023

A very good product, highly appreciated by our daughter

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Serge L.

Rating: 4 out of 5

Published on 11/05/2023 à 14h22 following a purchase from 20/04/2023

I am very satisfied with my order everything was done properly 👍🏻

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Tony P.

Rating: 4 out of 5

Published on 11/05/2023 à 11h38 following a purchase from 19/04/2023

In accordance with the request

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Francis B.

Rating: 4 out of 5

Published on 09/05/2023 à 21h45 following a purchase from 04/04/2023

Perfect

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Frederic T.

Rating: 4 out of 5

Published on 08/05/2023 à 20h47 following a purchase from 13/04/2023

Very happy with the customer relationship that has not changed. Disappointed that now we have to pay shipping costs even with an order over 200€. And no more gifts with an order of 150€. As a result, I did not complete my order. I find that unfortunate.

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Yohann R.

Rating: 4 out of 5

Published on 08/05/2023 à 20h23 following a purchase from 16/04/2023

Product as described, fast delivery

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Jean Marie D.

Rating: 4 out of 5

Published on 08/05/2023 à 18h44 following a purchase from 16/04/2023

Nothing to report, very good.

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Etienne H.

Rating: 4 out of 5

Published on 08/05/2023 à 13h18 following a purchase from 16/04/2023

Good product but instructions could be improved easily

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Sylvain A.

Rating: 4 out of 5

Published on 07/05/2023 à 21h34 following a purchase from 17/04/2023

We have been sourcing from you for a few years because we are satisfied with the products and advice.

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Bruno H.

Rating: 4 out of 5

Published on 07/05/2023 à 15h17 following a purchase from 15/04/2023

Quick and careful shipping, good quality-to-price ratio

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Maria B.

Rating: 4 out of 5

Published on 07/05/2023 à 10h24 following a purchase from 27/03/2023

A brilliant trampoline! Our daughter is very happy!

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Jean Marie D.

Rating: 4 out of 5

Published on 04/05/2023 à 21h54 following a purchase from 13/04/2023

Perfect, exactly meets my expectations

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Emmanuel D.

Rating: 4 out of 5

Published on 04/05/2023 à 21h36 following a purchase from 08/04/2023

Perfect product, my children, a snowboarder and a gymnast love the quality of the bounce

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Celine S.

Rating: 4 out of 5

Published on 04/05/2023 à 19h33 following a purchase from 10/04/2023

quality product, very satisfied!

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José D.

Rating: 4 out of 5

Published on 03/05/2023 à 19h20 following a purchase from 10/04/2023

For the order of spare parts, it is sometimes difficult to find the right reference because the trampoline manual does not specify the exact reference of the product (generic manual for a range of different products).

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Marcel M.

Rating: 4 out of 5

Published on 03/05/2023 à 16h50 following a purchase from 11/04/2023

A team that has spring! Quality products that meet expectations 😄 Thank you

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Charlotte M.

Rating: 4 out of 5

Published on 03/05/2023 à 15h14 following a purchase from 08/04/2023

Very good product!

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