Customer reviews of France Trampoline

9,4 /10

Based on 22 062 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1 and 4 stars

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Marhorie S.

Published on 06/06/2012 à 13h24 following a purchase from 02/05/2012

For now nothing

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Jerome A.

Published on 06/06/2012 à 09h59 following a purchase from 02/05/2012

Too bad the net is not available at the same time as the trampoline! It was mentioned during the order

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Geneviève T.

Published on 05/06/2012 à 18h53 following a purchase from 21/02/2012

Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you

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Karine L.

Published on 05/06/2012 à 09h43 following a purchase from 13/03/2012

Fast delivery, good product.

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Laurent P.

Published on 04/06/2012 à 18h53 following a purchase from 26/03/2012

A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.

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David M.

Published on 04/06/2012 à 08h52 following a purchase from 09/04/2012

Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.

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Response from France Trampoline Published on 13/04/2012

When ordering small items, 19€ for shipping is excessive, a more standard and cheaper carrier should be chosen. The ordering process is impeccable but I am very disappointed with the 2 sleeves received, made of very different fabric from the ones I already had. Customer support is very good but the last 2 people I spoke to on the phone did not give the same information, which is a shame. I will probably use the site again since I have a mischievous dog who decided to tear apart my trampoline, I am buying it piece by piece. That’s also why the 19€ shipping annoys me. I already bought a protective cover on *******, cheaper and without shipping costs (but less practical I admit, also less sturdy but under the dog's teeth, same result)

Karine D.

Published on 04/06/2012 à 08h44 following a purchase from 27/02/2012

Nothing to report

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Fabienne F.

Published on 03/06/2012 à 21h34 following a purchase from 25/03/2012

Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.

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Sophie M.

Published on 02/06/2012 à 20h48 following a purchase from 14/04/2012

Fast shipping, ease of assembly

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Patrick H.

Published on 02/06/2012 à 12h30 following a purchase from 28/04/2012

We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.

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Jean-luc B.

Published on 02/06/2012 à 10h24 following a purchase from 28/04/2012

The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.

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Jean-pierre B.

Published on 01/06/2012 à 15h17 following a purchase from 27/04/2012

Site easy to use because it is clear

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Denise L.

Published on 31/05/2012 à 19h46 following a purchase from 12/04/2012

The online process is clear.

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Patrice S.

Published on 31/05/2012 à 10h11 following a purchase from 19/04/2012

On the day of delivery, it would be desirable to have a call from the delivery person at least half an hour before their arrival instead of a call one minute before their arrival.

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Response from France Trampoline Published on 20/04/2012

Dear Sir or Madam, We apologize for this delivery issue. Our carrier must call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing their best to meet their commitments. We apologize for the inconvenience caused. We remain at your complete disposal. Sincerely, The France Trampoline team.

Raphaël S.

Published on 29/05/2012 à 21h10 following a purchase from 17/04/2012

A simpler layout and more precise photos regarding the products

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Cédric G.

Published on 29/05/2012 à 08h16 following a purchase from 27/03/2012

GOOD SITE, FAST AND PLEASANT SERVICE

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Sylvie R.

Published on 28/05/2012 à 18h15 following a purchase from 19/03/2012

Our star rating could be better but we are waiting for the delivery of the trampoline.

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Charles T.

Published on 28/05/2012 à 15h33 following a purchase from 05/03/2012

The delivery is fast but not very flexible on the time slot, between 11 am and 3 pm which blocks the day. Maybe the purchase of a tarp for winter, accessories...

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Gilles F.

Published on 28/05/2012 à 11h55 following a purchase from 09/04/2012

Too early for customer support tracking order and delay without problems

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Gaelle B.

Published on 27/05/2012 à 15h52 following a purchase from 19/02/2012

Hello, We are satisfied with our order. Just a little note to mention that the carrier took time to deliver and we were not contacted to agree on a delivery time...

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Patrice B.

Published on 25/05/2012 à 18h43 following a purchase from 06/04/2012

I would return to this site to possibly buy a trampoline when ours is in good condition...

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Nathalie C.

Published on 25/05/2012 à 16h50 following a purchase from 16/03/2012

Nothing - Very good information when I called on the phone which allowed me to place my order with full knowledge of the product to choose.

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Nathalie R.

Published on 25/05/2012 à 15h39 following a purchase from 06/04/2012

Hello I am happy for the good quality net thank you and for your seriousness

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Yves B.

Published on 25/05/2012 à 15h32 following a purchase from 02/03/2012

Good service from product search to delivery

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William G.

Published on 25/05/2012 à 14h18 following a purchase from 17/02/2012

Better quality photos on the site, to better see the details

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Florence A.

Published on 25/05/2012 à 13h37 following a purchase from 20/04/2012

dimensions modified after order due to unavailability of the initial trampoline not mentioned on the site.... so site update +++++ apart from that, fast delivery, good packaging of the material, easy assembly with 2, excellent quality trampoline, easy phone contacts with the company!

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Gilles S.

Published on 22/05/2012 à 18h18 following a purchase from 14/02/2012

Available, fast and clear team

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Monsieur C.

Published on 21/05/2012 à 16h17 following a purchase from 12/03/2012

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Cécile M.

Published on 19/05/2012 à 13h47 following a purchase from 11/02/2012

Product received quickly but not yet set up.

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Jean Christophe B.

Published on 19/05/2012 à 13h12 following a purchase from 07/04/2012

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Nathalie F.

Published on 19/05/2012 à 12h23 following a purchase from 31/03/2012

Nothing more, everything is perfect

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Hélène L.

Published on 18/05/2012 à 15h33 following a purchase from 17/02/2012

Apart from the burst box, the trampoline made some happy. Relatively quickly assembled by 2 experts! It looks sturdy (tarpaulin, net ...). You can assemble with several even heavy ones! The mat allows for good bouncing! Really satisfied for now.

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Charlotte C.

Published on 17/05/2012 à 09h55 following a purchase from 12/04/2012

fast delivery, clear information on the availability of items

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Jérome P.

Published on 16/05/2012 à 19h48 following a purchase from 01/02/2012

I am very satisfied with the clarity of the site, the responsiveness for delivery, the quality of the material. Easy assembly with the instructions. Negative point today the cover that just tore with the wind after only 10 days. I am waiting to see what the after-sales service will do.

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Christophe P.

Published on 15/05/2012 à 16h18 following a purchase from 13/03/2012

nothing to say, it's perfect !!

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Anne Et Patrick B.

Published on 12/05/2012 à 17h42 following a purchase from 03/03/2012

No problem, perfect listening on the phone and delivery without issues.

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Nijean A.

Published on 11/05/2012 à 14h11 following a purchase from 30/03/2012

We have not yet received our trampoline, but initially the contact was very good.

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Nathalie G.

Published on 11/05/2012 à 11h36 following a purchase from 27/01/2012

The trampoline arrived in 48h! no problem

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Daniel N.

Published on 09/05/2012 à 20h33 following a purchase from 08/02/2012

the operating mode can be more precise.

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Aurelie M.

Published on 09/05/2012 à 17h43 following a purchase from 07/03/2012

very good trampoline

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