Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1 and 4 stars

Reset filters
F
François-régis L.
Rating: 4 out of 5
following a purchase from 15/02/2012
Interesting solution for engaging in a sustainable consumption mode, being able to only buy the spare parts we need (instead of being forced to repurchase complete sets when some components were still in good working condition). You still need to work on: 1) the longevity of the components (protectors, net, pole covers) so that they are not unusable after only 18 months of normal use. 2) the delivery method between your production site and the end customers (avoiding the 'all truck' approach)
Translated reviews
S
Serge C.
Rating: 4 out of 5
following a purchase from 29/02/2012
Improve the fixation of the protection tubes.
Translated reviews
G
Gilles D.
Rating: 4 out of 5
following a purchase from 06/03/2012
I ordered last week and received a message yesterday informing me that my entire order could not be delivered by May 15 as planned. I am waiting for the delivery and will respond to you at that time if you would like to contact me again. Best regards
Translated reviews
N
Nathalie P.
Rating: 4 out of 5
following a purchase from 27/02/2012
the only negative point is that the carrier did not warn of his passage, fortunately I was there!
Translated reviews
N
Nicolas B.
Rating: 4 out of 5
following a purchase from 05/02/2012
Very complete site that allowed me to choose a product adapted to my needs before placing the order.
Translated reviews
S
Sébastien V.
Rating: 4 out of 5
following a purchase from 28/01/2012
Upon delivery of the order, the box containing the trampoline was a bit damaged, which made us fear that it might be damaged. But it was not and we appreciated that a person (the carrier I believe) contacted us to clarify that if there was a problem related to the box, he was at our disposal.
Translated reviews
P
Patrick M.
Rating: 4 out of 5
following a purchase from 20/01/2012
delivered quickly with a good level of information by email
Translated reviews
M
Muriel B.
Rating: 4 out of 5
following a purchase from 29/02/2012
Order and delivery OK Clear and relevant customer advice Easily reachable by phone
Translated reviews
J
Jean-michel D.
Rating: 4 out of 5
following a purchase from 27/02/2012
Delivery made within quick deadlines. Material corresponding to our expectations.
Translated reviews
S
Solange R.
Rating: 4 out of 5
following a purchase from 23/01/2012
fast delivery, good quality of the product, assembly not too difficult. The assembly instructions should be gathered and made more prominent as we found them only after the trampoline was installed. Add some nuts for the safety net.
Translated reviews
J
Jean-marie L.
Rating: 4 out of 5
following a purchase from 19/02/2012
Carrier Alloin to be banned, they only deliver at the time that suits them... Otherwise quality material and very serious company France trampoline.
Translated reviews
V
Valérie B.
Rating: 4 out of 5
following a purchase from 12/02/2012
The quality of services from France trampoline is very satisfactory. We just installed the trampoline (which we had ordered for Christmas). The only small remark would be to perhaps improve the installation manual of the material. Indeed, the images corresponding to the different parts are not very clear, perhaps a photo of the parts would help to better identify them.
Translated reviews
B
Bross D.
Rating: 4 out of 5
following a purchase from 17/03/2012
the trampo-foot was not available but this was not specified on the invoice. We had to call to be informed of the problem.
Translated reviews
M
Michel B.
Rating: 4 out of 5
following a purchase from 21/01/2012
The ordering process is easy and professional, all the information is on the site and helps to choose the model best suited to the need. A small downside because we were supposed to benefit from a promo of a "trampoFoot" offered and during the palletizing this item was forgotten. after assembly our trampoline meets our hopes and our children spend their days on it.
Translated reviews
P
Pierre S.
Rating: 4 out of 5
following a purchase from 16/03/2012
ordering and delivery process are very good and efficient. the site could be improved regarding product description
Translated reviews
C
Christel B.
Rating: 4 out of 5
following a purchase from 17/02/2012
very good material ... brings joy to both young and old ... easy to install ... nothing to complain about
Translated reviews
M
Michel P.
Rating: 4 out of 5
following a purchase from 17/02/2012
when there is a delay in delivery (2/5 days delivery after 11 days) we could be notified, everything else is perfect thank you
Translated reviews
C
Christelle D.
Rating: 4 out of 5
following a purchase from 13/01/2012
Delivery on time, item corresponds without any problem, just the packaging a bit "light"
Translated reviews
C
Christelle D.
Rating: 4 out of 5
following a purchase from 26/01/2012
Really delighted with the quality of the purchase and delivery service. Very friendly staff on the phone, as for the product we will see in use, not yet assembled to this day.
Translated reviews
S
Severine P.
Rating: 4 out of 5
following a purchase from 02/02/2012
I will call France trampoline for accessories.
Translated reviews
G
Gael S.
Rating: 4 out of 5
following a purchase from 19/01/2012
Very good quality/price ratio and good quality of service. One small downside, the delivery presentation needs improvement.
Translated reviews
S
Sylvain C.
Rating: 4 out of 5
following a purchase from 22/03/2012
The packages arrived in poor condition. The cardboard containing the trampoline was torn. After checking, nothing was damaged inside.
Translated reviews
D
Dominique F.
Rating: 4 out of 5
following a purchase from 25/01/2012
Very pleasant welcome, and well personalized, effective follow-up. I don't see what could be improved.
Translated reviews
C
Chantal M.
Rating: 4 out of 5
following a purchase from 29/02/2012
improve deliveries, plan morning or afternoon to avoid blocking the customer all day
Translated reviews
V
Valérie S.
Rating: 4 out of 5
following a purchase from 25/01/2012
The ordering process is simple, the deadlines are respected.
Translated reviews
B
Bruno D.
Rating: 4 out of 5
following a purchase from 01/02/2012
The quality of the product, especially the ease of assembly, is remarkable. The assembly instructions lack clarity. The delivery did not go as planned (no appointment was made).
Translated reviews
F
Franck G.
Rating: 4 out of 5
following a purchase from 29/02/2012
Well-finished product and easy to assemble, the manual is quite clear.
Translated reviews
J
Jean-christophe L.
Rating: 4 out of 5
following a purchase from 01/02/2012
Material of very good quality, very good finish, very easy to install, delivery time and logistics follow-up excellent. One negative point: the quality of the packaging for transport!! Very average cardboard and broken lost pallet.
Translated reviews
A
André G.
Rating: 4 out of 5
following a purchase from 01/02/2012
Customer support answered my questions correctly
Translated reviews
N
Nicolas T.
Rating: 4 out of 5
following a purchase from 06/01/2012
Good commercial service.
Translated reviews
A
Aurélie V.
Rating: 4 out of 5
following a purchase from 16/03/2012
the delivery was indicated within 15 days and finally took place 30 days after the order so it's a shame for the customer because it's often for a gift so we end up with nothing. Otherwise, there is a very good telephone service, people respond quickly and are very pleasant.
Translated reviews
L
Laetitia G.
Rating: 4 out of 5
following a purchase from 09/02/2012
very good service I am just sorry that the shipping costs for Corsica are so high
Translated reviews
C
Catherine F.
Rating: 4 out of 5
following a purchase from 25/01/2012
be careful with delays due to stock shortages
Translated reviews
F
Frederic L.
Rating: 4 out of 5
following a purchase from 18/01/2012
Very good quality product.
Translated reviews
P
Patrice D.
Rating: 4 out of 5
following a purchase from 15/02/2012
The choice is very wide.
Translated reviews
E
Elisabeth M.
Rating: 4 out of 5
following a purchase from 07/03/2012
Easy order, precise information and fast delivery...!
Translated reviews
S
Sophie B.
Rating: 4 out of 5
following a purchase from 02/01/2012
super delivery speed
Translated reviews
S
Sebastien M.
Rating: 4 out of 5
following a purchase from 23/01/2012
N/A
Translated reviews
C
Christiane T.
Rating: 4 out of 5
following a purchase from 20/02/2012
nothing to say
Translated reviews
C
Christel G.
Rating: 4 out of 5
following a purchase from 22/01/2012
clarity to improve
Translated reviews