The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
I am very happy with the efficiency and speed of processing my order. I am just disappointed that the delivery was so long (ordered on Tuesday received the following Wednesday) even though there was the Easter weekend in that week. On the other hand, the trampoline is quite simple to assemble and I am not disappointed with its quality.
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Mme B.
Rating: 4 out of 5
following a purchase from 09/02/2012
Trampoline delivered on time for a surprise gift, despite a late order. We are delighted with our purchase. The assembly is relatively simple, and once assembled, one can see the sturdiness of the structure.
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Jean Marc V.
Rating: 4 out of 5
following a purchase from 22/02/2012
nothing to report
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Sandrine S.
Rating: 4 out of 5
following a purchase from 07/03/2012
Just a remark regarding the carrier from the Rhône-Alpes region. The online commercial service is completely unresponsive and unpleasant to our remarks regarding the time and date of delivery. We work too, but a minimum of understanding regarding our time constraints would be greatly appreciated and, if possible.... a minimum of courtesy. Sir and Madam
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Virginie S.
Rating: 4 out of 5
following a purchase from 06/03/2012
Nothing to say
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Michel H.
Rating: 4 out of 5
following a purchase from 06/02/2012
SMALL ISSUE REGARDING DELIVERY FOLLOWING YOUR INFO NOT RESPECTED BY THE CARRIER "ALLUION" I HAD TO CONTACT THEM DIRECTLY JUST 1/2 HOUR BEFORE THE ACTUAL DELIVERY TO KNOW THE DAY AND TIME OF DELIVERY. OTHERWISE NOTHING TO REPORT. COMPLETE DELIVERY. RELATIVELY EASY ASSEMBLY "2H" FOR 2 GOOD DIYERS. AND ABOVE ALL THE JOY AND HAPPINESS OF MY 5 GRANDCHILDREN DISCOVERING THE TRAMPOLINE AS AN EASTER GIFT. JOY, LAUGHTER, AND PLENTY OF GOOD HUMOR. THANK YOU FOR THIS SERIOUS PRODUCT, SUPERB PRESENTATION. WELL DONE
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Arnaud S.
Rating: 4 out of 5
following a purchase from 23/01/2012
I did not give the maximum, because it is (in my opinion) very unfortunate that the gift offered with the order is not part of the initial delivery. So a small downside at that level!!! Otherwise, everything else was impeccable, but as I said previously, I hope that the delivery of the offered accessory (in this case the "trampo foot") will not take too long; because it is a birthday gift, and it would be more than unfortunate if the entire package did not arrive on the day.
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Claire C.
Rating: 4 out of 5
following a purchase from 20/02/2012
Good trampoline, the kids are delighted and the adults too! The 4.30 m is a good size. The manual is not very clear especially for setting up the net: the "ring" in fiberglass rod is not included and I couldn't get it to be... We hesitated to take the protective cover: luckily we didn't do it because it would have been very difficult to set it up with the net and I don't think I read this warning anywhere.
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Alain C.
Rating: 4 out of 5
following a purchase from 09/01/2012
Some issues with delivery: longer delay than expected but effective reaction from the Logistics Center. High price.
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Raymond L.
Rating: 4 out of 5
following a purchase from 22/01/2012
Professional phone reception, however insisted with the carrier for delivery times as we had to pick up the trampoline on site to have it for Easter. After first use, the trampoline seems solid and was quick to assemble.
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Marthe I.
Rating: 4 out of 5
following a purchase from 26/02/2012
we were well served thank you
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Sylvie D.
Rating: 4 out of 5
following a purchase from 08/01/2012
Clear and precise description, order conforms to the product presented, perfect packaging of the material, fast delivery. Excellent quality trampoline material, explanatory assembly sheet (arm yourself with a little patience...). Very good quality/price ratio! Recommended for parents for the purchase of a reliable and safe trampoline for our children of all ages.
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Myriam C.
Rating: 4 out of 5
following a purchase from 20/01/2012
A quality trampoline to test over the long term and especially a customer service that listens and is very responsive.
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Laurent L.
Rating: 4 out of 5
following a purchase from 02/03/2012
Serious site, do not hesitate.
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Séverine B.
Rating: 4 out of 5
following a purchase from 24/02/2012
nothing to report
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Fabrice C.
Rating: 4 out of 5
following a purchase from 10/02/2012
Super delivery.
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Christine L.
Rating: 4 out of 5
following a purchase from 29/12/2011
I find that the telephone service is very good; the staff is competent.
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Sebastien C.
Rating: 4 out of 5
following a purchase from 05/01/2012
Fast, efficient, package very well packed and complete, the only small downside, as usual the carrier gives you an appointment in the morning and finally only arrives in the afternoon and it takes up your whole day.......
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Olivier L.
Rating: 4 out of 5
following a purchase from 15/02/2012
Impeccable site and very friendly contact. Nothing to say, will see later for after-sales service.
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Bernard S.
Rating: 4 out of 5
following a purchase from 01/02/2012
Very important; advise purchasing the skirt when you have young children as they could get seriously hurt (hits on the head) by going under the trampoline. Make a bundle PACK Trampoline+Net+Ladder+TrampoFoot+Pocket Skirt.
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 08/02/2012
Fast delivery
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Marion M.
Rating: 4 out of 5
following a purchase from 11/01/2012
Very good customer service, attentive. However, it's not easy to use the 5% offer********, you have to call to get a code before placing the order...
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Frédéric B.
Rating: 4 out of 5
following a purchase from 01/02/2012
Received in 48 hours, I haven't assembled it yet.
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Virginie S.
Rating: 4 out of 5
following a purchase from 29/02/2012
It would have been nice to be informed of the delivery day.
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Laure C.
Rating: 4 out of 5
following a purchase from 24/01/2012
The trampoline was recommended to us. Quick order and receipt! Quick installation!
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Sébastien M.
Rating: 4 out of 5
following a purchase from 24/01/2012
Good product and easy to assemble.
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Frederic T.
Rating: 4 out of 5
following a purchase from 19/12/2011
Larger notice (sketch)
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Patrick P.
Rating: 4 out of 5
following a purchase from 19/12/2011
Your logistics subcontractor (CA) did not respect the deadlines, and above all, is not in contact with the customer. We had to call and follow up 5 times without ever getting a response, whereas once we contacted France Trampoline directly, it was perfect. The call center staff is very friendly, professional, and above all competent!
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Serge H.
Rating: 4 out of 5
following a purchase from 06/02/2012
There is nothing to say. everything went as well as possible. We are satisfied with the order and delivery.
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Paulette M.
Rating: 4 out of 5
following a purchase from 13/02/2012
Good advice; if needed for maintenance our trampoline will call on your services without hesitation thank you.
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Isabelle G.
Rating: 4 out of 5
following a purchase from 15/01/2012
Delivery in 48 working hours. The box was a bit damaged upon arrival, but all the parts were present. Easy assembly even if requiring some muscle strength. Good quality product and serious company.
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Guy H.
Rating: 4 out of 5
following a purchase from 08/01/2012
Nothing particular regarding the ordering and delivery process. Everything was impeccable. The assembly instructions seem a bit cheap and are not very clear even if the assembly remains very simple. The instructions for the anchoring kit are in English, which is not a problem either but shows that France trampoline did not bother to make a minimum translation.
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Frederique O.
Rating: 4 out of 5
following a purchase from 22/01/2012
site sufficiently explicit to find the sought-after parts and very fast delivery.
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Bernard R.
Rating: 4 out of 5
following a purchase from 18/02/2012
it was very well organized: arrival of the order on time. good phone reception
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Danièle M.
Rating: 4 out of 5
following a purchase from 06/01/2012
Pretty to see and not too difficult to assemble.
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Mr G.
Rating: 4 out of 5
following a purchase from 20/01/2012
The ordered product being out of stock we do not have the precise delivery date. The information is well transmitted by email. I think I will receive the product as agreed at the end of April.
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Michel B.
Rating: 4 out of 5
following a purchase from 17/02/2012
Nothing to say. perfect site not disappointing!.....
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Christian B.
Rating: 4 out of 5
following a purchase from 29/12/2011
Fast delivery. Clear explanations and easy assembly. Excellent quality, to see over time. I recommend this site.
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Yvanh T.
Rating: 4 out of 5
following a purchase from 22/12/2011
Delivery after 8 days
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Charles B.
Rating: 4 out of 5
following a purchase from 11/01/2012
It's a shame that the product was marked as available at the time of order when it was not the case. Otherwise, the site is very well done and makes you want to buy the products.
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