Customer reviews of France Trampoline

This item was a gift so I don't know if the assembly and use were satisfactory for now I will inquire

Very good material. Quality spare parts

Everything worked great

No problem placing the order and for tracking. Moreover, the installation was complex and complicated to implement.

Processing and trampoline are very good. The instructions for assembly are of high quality, but a few small but important points are missing. Since everything has to be very tight, the assembly is strenuous and we needed up to 6 hands at times. Some parts were not 100% accurate. But it was worth it: the trampoline is fun!!!

Reviewing the transport - 1 of the packages arrived, the box was open and crushed, the visible bars. I am waiting for the assembly to check the final solidity.

Very good

Very pleased with your high quality product and order process which was very simple. As somebody English, it was also very good to have an order system that allows you to select English to understand the order process. My only feedback concerning improvements would be around some messages I received regarding the delivery as there was a problem finding my address but all of tge correspondence was in French and I had to use Google translate to understand what was going on. Very pleased with the quality of the cover as it's the same as the original and I couldn't locate on me in tge UK anymore as they've discontinued it. Only issue was, one of the elastic straps was missing. I had to check twice but one is definitely missing. I didn't do anything because of the language barrier.

good

We are very satisfied

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I am satisfied with the purchase. A quality product

Quality of service is terrible. Exclusive France Trampoline product, ordered on 03/11/21, shipped on 28/12/21!! Shameful for a manufacturer’s products and at *** on top of that. No commercial gesture, no apology... I do not recommend.

The plastic hooks to hold the safety net are not sturdy enough: 2 broke while putting up the net. These are the same plastic hooks for the protective mat covering the springs. We have 4 broken just after the first season of use. We bought from France Trampoline for the quality and spent the financial means for that, so of course, we are disappointed with this part of the product. We will therefore contact France Trampoline's customer service for a commercial gesture (free supply of hooks).

The ninja course is good, but the ropes (part of the elements) are hard to grasp. First installation not easy. Better to be two.

Hello, online purchase OK, FT contact OK. For the product (a replacement jumping mat, this one is waiting for Spring to be assembled, so no review for now) For complete trampolines, given the sums involved, one might regret that there are no demonstration spaces (at the regional level for example). I wanted to acquire a large rectangular trampoline, but in the absence of product visualization and given the investment, I did not take the plunge! Another idea I had submitted at the time: With the agreement of customers who have already purchased a trampoline from you, having contact details to possibly see the products in place. Best regards

A bit expensive.. but it fits very well with my topflex brand trampoline which no longer manufactures the product

Everything good, fast delivery, good quality.

The assembly of the trampoline is more complicated than announced, it requires two strong people, it's complicated; it should probably be mentioned in the instructions but the result is great

Very good only small downside my preferred dates specified in my email were not "raised". Very good telephone reception and material that seems to be of very good quality.

The product has not been installed but the delivery time was respected and the boxes are perfect, without any signs of damage.

Order compliant and received very quickly

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Everything was compliant, deadlines, package, received parts. The assembly is well indicated in the manual and video. Only downside: the final tension of the cable requires tools.

Relay points always closed very difficult to pick up the package to be reviewed greetings

No comments

good product The setup of the 'T' for assembly is very complicated It takes two to do this

Everything went perfectly!

Good quality material. Assembly quite simple done without much difficulty. Access ladder with steps not wide enough for our taste. Excellent trampoline and very happy with our purchase

Order compliant and delivery without issue. Trampoline awaiting assembly.

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Not very clear: is the evaluation for the product, the purchase, or the delivery?

Material not assembled.

Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.

Delivery was compliant and quite fast.

HELLO GOOD AFTERNOON I STILL HAVEN'T UNPACKED IT AND I CAN'T FULLY EVALUATE IT, REGARDING THE PURCHASE, THE RATING WOULD BE WHAT I HAVE GIVEN YOU.

Good quality trampoline!

Fast delivery, product meets my expectations.

Product delivered on time and meets my expectations.

Fast delivery. Product meets expectations.