Customer reviews of France Trampoline

Deadline respected

Clear site allowing for informed choice

Unfortunately not satisfied because we called your service to be sure of the part to order but after receiving it, it does not match our model. We are professionals with 2 trampolines that we plan to change soon, but we will see with which supplier?

a bit complicated to install but does the job!

I am very happy with the product even though I regret receiving a promo code a few days after ordering!! However, the trampoline's edge does not stay between the net and the outer bar. It's a shame. There are hooks that broke very quickly as well.

The jumping canvas has defects

These are not exactly the same springs as the original ones but they are the correct size to replace the broken ones.

After a month, I am still waiting for my order and customer service is poor and slow

Correct packaging, correct delivery

Order placed quickly.

The cover was delivered without the springs.

The service and delivery were perfect. The difficulty came later, with the assembly. Very difficult to assemble.

Be careful with the assembly instructions which sometimes lack precision (for the climbing dome)

Hello, everything is good, I would buy from you again

Bbbb

Very good products, very satisfied, just the delivery time was very long

THE ATTENTION HAS BEEN VERY GOOD, THE MATERIAL SEEMS TO BE OF GOOD QUALITY. MY OPINION IS THAT THE ASSEMBLY INSTRUCTIONS COULD BE IMPROVED, BUT OVERALL I AM VERY SATISFIED WITH THE PURCHASE. I WILL BUY AGAIN IF I NEED MORE THINGS.

No problem

Very attractive and entertaining dome for children, but you need several people to assemble it.

Top service

Complete delivery. However, the originally promised fast delivery date (with corresponding additional costs compared to a normal delivery) could not be maintained due to delivery by freight forwarding. The geodome itself is a great stable piece of equipment for the kids.

Good, but packaging still not great.

Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.

Not recommended, I ordered a slackline brake, the kids had fun for 3 days and then it broke. Sent a photo to possibly get a replacement, nothing happened, on the contrary, they doubt that it was installed correctly, etc. The picture shows the installation exactly. Installed according to the instructions ... no replacement received, would not buy here again

happy with the service

Not bad

Good quality product, impeccable ordering process, however, relatively long delivery time.

Very good quality products, just disappointed with the delivery, delivered to a relay point instead of my initially planned home. No call from the delivery person, and present during the day..

Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...

The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.

Very good product and fast delivery

The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.

Quality product, but a bit tedious to assemble

Quality product, but a bit tedious to assemble

Perfect

very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....

I am still waiting for my order

Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.

Purchase of a replacement net. Compared to the original net, the quality is really worse: lightweight material, snagged during installation, no Velcro like the previous model. Additionally, after a storm yesterday, a white and very foamy product was dripping from the net (we do not know what it is - toxicity on a product for children?)

good