Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1 and 4 stars

Reset filters
P
Philippe J.
Rating: 4 out of 5
following a purchase from 24/02/2021
Very satisfied with France Trampoline products, the products are very high quality.
Translated reviews
J
Julie D.
Rating: 4 out of 5
following a purchase from 09/04/2021
Very satisfied with the purchase, superb jumping mat, quality net, I would have preferred the pad to be outside the jumping area. My gymnast daughter sprained her toe due to a landing on the pad.
Translated reviews
P
Patrice L.
Rating: 4 out of 5
following a purchase from 12/04/2021
Nothing to report everything is compliant
Translated reviews
F
Florian B.
Rating: 1 out of 5
following a purchase from 28/02/2021
delivery times too long order made in February still not received for some items out of stock
Translated reviews
Response from France Trampoline
Hello and thank you for your comment. Indeed, the announced delay for the restocking of the premium net for Apollo Sport 500 has been extended independently of our will, we are sorry. Rest assured that the product will be sent to you immediately after it returns to stock. Best regards, the France Trampoline Team.
B
Brahim B.
Rating: 4 out of 5
following a purchase from 13/04/2021
Happy with this trampoline which is of very good quality. I would just say that the weakness is the plastic hooks that break easily so I made a request to customer service and they sent me some free of charge. But they break again. I had to replace them with metal hooks that I bought at a hardware store. Otherwise, very good product and very responsive customer service. So product to recommend.
Translated reviews
D
Domiinique P.
Rating: 4 out of 5
following a purchase from 08/03/2021
Order and delivery very good Assembly very difficult
Translated reviews
D
David M.
Rating: 4 out of 5
following a purchase from 24/03/2021
very good
Translated reviews
B
Bernard J.
Rating: 4 out of 5
following a purchase from 08/04/2021
good service good product
Translated reviews
N
Natacha C.
Rating: 4 out of 5
following a purchase from 02/04/2021
Good product, conforms to the description, the children are having fun 😊
Translated reviews
V
Vincent D.
Rating: 4 out of 5
following a purchase from 07/04/2021
28m zip line meets my expectations. A bit difficult to tighten the cable.
Translated reviews
C
Cathy L.
Rating: 4 out of 5
following a purchase from 04/04/2021
Canvas a bit short compared to the requested dimensions! Good quality however! Very fast delivery
Translated reviews
A
Alice R.
Rating: 4 out of 5
following a purchase from 31/03/2021
1 of my received products is defective, it is punctured.
Translated reviews
J
Jocelyne F.
Rating: 1 out of 5
following a purchase from 30/03/2021
The package arrived damaged. I noticed after picking it up that two pieces were missing. I contacted France Trampolino to find out how I could return it. They never replied to me.
Translated reviews
Response from France Trampoline
Hello and thank you very much for your comment. We are sorry that the package arrived damaged and incomplete. Our customer service contacted you on April 26 and left a message on your voicemail, and to this day you have not gotten back to us. If you still wish to return your order, it is entirely possible; we will refund you for the 50 springs even if only 48 were received. We wish you a pleasant day. The France Trampoline team.
A
Atelier D.
Rating: 4 out of 5
following a purchase from 29/03/2021
Correct order, some products that I would have bought as a supplement were not available.
Translated reviews
M
Marie-line S.
Rating: 4 out of 5
following a purchase from 17/03/2021
Good service
Translated reviews
S
Stéphane B.
Rating: 1 out of 5
following a purchase from 29/03/2021
No news about my last order A weighting bag and a mini basketball hoop
Translated reviews
Response from France Trampoline
Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.
M
Michel C.
Rating: 4 out of 5
following a purchase from 28/03/2021
Good equipment, except the starting sling is a bit short, in the Landes the trees are bigger than in Gironde...
Translated reviews
I
Isabelle M.
Rating: 4 out of 5
following a purchase from 24/03/2021
Very good trampoline of very good quality hence the price 😅
Translated reviews
J
Jennifer M.
Rating: 4 out of 5
following a purchase from 26/03/2021
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
Translated reviews
B
Bernard T.
Rating: 4 out of 5
following a purchase from 26/03/2021
Product conforms and fast delivery
Translated reviews
C
Corinne R.
Rating: 4 out of 5
following a purchase from 12/03/2021
Hello I ordered too many springs will you refund them
Translated reviews
L
Laurent V.
Rating: 4 out of 5
following a purchase from 23/03/2021
good
Translated reviews
J
Jean-pierre V.
Rating: 4 out of 5
following a purchase from 07/03/2021
hello your customer service team is excellent and friendly, the only problem is with your delivery service (DPD) not up to par best regards *** PS: thank you to your customer service team
Translated reviews
F
Frederic P.
Rating: 1 out of 5
following a purchase from 23/03/2021
Quality just passable (the previous one lasted less than 2 years) and new color (gym blue) of very questionable taste
Translated reviews
Response from France Trampoline
Hello and thank you for your feedback. We are sorry that you do not like the color, we changed the design and color of the trampoline in 2020. The net you ordered is indeed a premium net compatible with your Waouuh Octopulse, the quality has not decreased. If needed, do not hesitate to contact our customer service. Best regards, the France Trampoline Team.
J
Julien L.
Rating: 4 out of 5
following a purchase from 22/03/2021
Package received on time and well packaged
Translated reviews
B
Bernard S.
Rating: 4 out of 5
following a purchase from 21/03/2021
all ok
Translated reviews
M
Michel D.
Rating: 4 out of 5
following a purchase from 20/03/2021
order conforms to the original, reference easy to find, fast delivery, so perfect
Translated reviews
D
Daniel H.
Rating: 4 out of 5
following a purchase from 14/03/2021
good
Translated reviews
C
Claudie J.
Rating: 4 out of 5
following a purchase from 21/03/2021
Good customer service
Translated reviews
F
Fabienne B.
Rating: 4 out of 5
following a purchase from 21/03/2021
Top fast delivery
Translated reviews
X
Xavier D.
Rating: 4 out of 5
following a purchase from 15/03/2021
Very good but not easy to assemble
Translated reviews
M
Myriam M.
Rating: 4 out of 5
following a purchase from 18/03/2021
The paint in the center of the fabric stains clothes. The attachments to secure the cushion that protects the springs are very, very difficult to put on. We had to undo the knots and redo them after passing the elastics with a screwdriver. Very bad choice of fixation to review in my opinion. The zipper that closes the trampoline net broke on the first day. The attachments that hold the net under the trampoline are fragile. In 1 month, 2 have already broken. Apart from that, the trampoline has a good bounce and is robust.
Translated reviews
J
Jean-claude F.
Rating: 4 out of 5
following a purchase from 19/03/2021
Good product, quality. For the zip lines, the basic sling (2m) is short for large trees, I had to reorder a longer one (4m). This problem should be mentioned, with an option for a long sling.
Translated reviews
E
Edith S.
Rating: 4 out of 5
following a purchase from 16/03/2021
The product itself seems to be of good quality, it's just the delivery that posed a problem, it was delayed several times and this forced me to stay at home, a bit inconvenient.
Translated reviews
F
Frédéric D.
Rating: 4 out of 5
following a purchase from 17/03/2021
Good and customer service also
Translated reviews
M
Manuel G.
Rating: 4 out of 5
following a purchase from 17/03/2021
good
Translated reviews
N
Nicolas K.
Rating: 4 out of 5
following a purchase from 11/03/2021
Very good quality trampoline and timely delivery. Nothing to say. However, I ordered an accessory: a water-filled weight, one of them came undone after the first day, letting the water flow out.
Translated reviews
L
Laetitia L.
Rating: 4 out of 5
following a purchase from 17/03/2021
Adapted ninja course, very solid. A bit expensive though. Fast delivery time.
Translated reviews
A
Angela P.
Rating: 4 out of 5
following a purchase from 01/03/2021
They were delayed several days
Translated reviews
M
Monique B.
Rating: 4 out of 5
following a purchase from 12/03/2021
Good quality material
Translated reviews
We use cookies for audience measurement and improving user experience.