Customer reviews of France Trampoline

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Arlandis I.

Rating: 4 out of 5

Published on 30/04/2020 à 13h11 following a purchase from 05/04/2020

Impeccable product! No regrets Fast delivery

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Denis B.

Rating: 4 out of 5

Published on 29/04/2020 à 21h47 following a purchase from 26/03/2020

Quality service. Good phone reception.

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Jean-marc J.

Rating: 4 out of 5

Published on 29/04/2020 à 18h23 following a purchase from 29/03/2020

Good

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Chavanon B.

Rating: 4 out of 5

Published on 29/04/2020 à 14h38 following a purchase from 15/03/2020

Well-constructed site, easy to find the broken part and nice to have a brand that stands by its products over time

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Marie L.

Rating: 4 out of 5

Published on 29/04/2020 à 13h20 following a purchase from 21/03/2020

We bought our trampoline 8 years ago; very solid, never moved, good quality but has deteriorated with the weather conditions as it was never stored or disassembled the net. That's why we ordered a new net and frame to fully enjoy our Jump 360 trampoline again.

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Christine K.

Rating: 4 out of 5

Published on 28/04/2020 à 21h50 following a purchase from 20/03/2020

I needed to contact them before the purchase to ensure I was ordering the right product (replacement jumping mat) that I needed and before delivery (lockdown period delaying it). Both times, I was welcomed well and received clear, precise answers that later proved to be correct. Package arrived in very good condition. I only gave 4 stars because the paint from the designs on the mat slightly stained the children's synthetic clothes; too bad.

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Aurelie S.

Rating: 4 out of 5

Published on 28/04/2020 à 21h35 following a purchase from 02/04/2020

Professional and commercial

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Baptiste D.

Rating: 4 out of 5

Published on 28/04/2020 à 12h41 following a purchase from 22/03/2020

Correct delivery and packaging. Quality product.

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Patricia R.

Rating: 4 out of 5

Published on 28/04/2020 à 10h30 following a purchase from 02/04/2020

Quick, friendly, and competent telephone reception.

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Virginie M.

Rating: 4 out of 5

Published on 27/04/2020 à 19h20 following a purchase from 24/03/2020

Nothing to report

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Maryse Q.

Rating: 4 out of 5

Published on 27/04/2020 à 18h38 following a purchase from 21/03/2020

no problems with delivery nor apparently with the quality; assembly instructions were unclear, had to go online to find clear explanations, a waste of time....

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Lydie D.

Rating: 4 out of 5

Published on 27/04/2020 à 16h25 following a purchase from 02/04/2020

I appreciated receiving a questionnaire to ensure that the ordered product is compliant.

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Sandrine M.

Rating: 4 out of 5

Published on 27/04/2020 à 14h43 following a purchase from 21/03/2020

Professional team, attentive to the customer. Product received well packaged and of quite good quality.

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Greg O.

Rating: 4 out of 5

Published on 27/04/2020 à 14h14 following a purchase from 17/03/2020

Quality customer service. Nothing to report.

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Nathalie H.

Rating: 4 out of 5

Published on 27/04/2020 à 10h43 following a purchase from 28/03/2020

very good

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Arnaud C.

Rating: 4 out of 5

Published on 24/04/2020 à 08h51 following a purchase from 02/04/2020

Speed and efficiency of delivery, product meets our expectations

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Mickael B.

Rating: 4 out of 5

Published on 23/04/2020 à 09h18 following a purchase from 19/03/2020

Very good apparent quality, to be verified over time but it inspires confidence.

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Anne-claire V.

Rating: 4 out of 5

Published on 23/04/2020 à 08h15 following a purchase from 17/03/2020

Delivery too long nonetheless: over a month...

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Martin H.

Rating: 1 out of 5

Published on 22/04/2020 à 20h57 following a purchase from 10/04/2020

goods not yet received

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Philipp R.

Rating: 1 out of 5

Published on 22/04/2020 à 17h22 following a purchase from 07/04/2020

I have not yet received the product that I ordered over two weeks ago, even though it is supposed to be in stock. ***

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Olivier T.

Rating: 4 out of 5

Published on 22/04/2020 à 16h54 following a purchase from 25/03/2020

Delivery on time and packaging in good condition. Perfect

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David L.

Rating: 4 out of 5

Published on 22/04/2020 à 16h49 following a purchase from 29/03/2020

Delivery on time. Friendly delivery person - helped me transport the order to the desired storage place. Good service. Regarding the product design: the attachment of the safety net posts to the trampoline legs is difficult, inserting the strap requires a lot of force. The instruction manual is not very clear either. However, once the assembly is complete, the whole thing is perfectly stable.

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Béatrice Z.

Rating: 4 out of 5

Published on 22/04/2020 à 16h48 following a purchase from 05/02/2020

Delivery during confinement. My son was happy and almost kissed the delivery man!!! The fabric received is much thinner than the one I had before... I did not expect this quality.... we will see in use.... Thank you

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Magali G.

Rating: 4 out of 5

Published on 22/04/2020 à 16h39 following a purchase from 16/03/2020

Quality telephone reception during confinement, however the speech was not always the same! Poor communication between the shipping platform and the telephone platform! I really waited a long time for my trampoline despite ordering by phone just before confinement...

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Romuald G.

Rating: 4 out of 5

Published on 22/04/2020 à 15h32 following a purchase from 27/03/2020

Product arrived in a size L box instead of XL, but ultimately conforms to the order.

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Boudjema A.

Rating: 4 out of 5

Published on 22/04/2020 à 12h48 following a purchase from 25/03/2020

Order received well and meets my expectations. A bit expensive for plastic but still of better quality than the kan.....'! Delays a bit long due to confinement but overall satisfied.

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Romain T.

Rating: 4 out of 5

Published on 22/04/2020 à 09h43 following a purchase from 26/03/2020

We struggled a bit to stretch it but once well installed it's great for both kids and adults

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Walter L.

Rating: 4 out of 5

Published on 22/04/2020 à 08h45 following a purchase from 24/03/2020

satisfied

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Valerie G.

Rating: 4 out of 5

Published on 21/04/2020 à 13h59 following a purchase from 18/03/2020

Net, mat and foams conform to my expectations. Quality products. Quick and efficient contact with customer service. Delivery ok

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Kyra C.

Rating: 1 out of 5

Published on 21/04/2020 à 12h19 following a purchase from 04/04/2020

The goods still have not arrived

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Angélique C.

Rating: 4 out of 5

Published on 21/04/2020 à 10h24 following a purchase from 28/03/2020

Very good quality, noticeable right from the assembly.

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Lucie D.

Rating: 4 out of 5

Published on 20/04/2020 à 12h57 following a purchase from 26/03/2020

Nothing to complain about regarding the quality of the trampoline. However, it is delivered without a ladder, it's a pity that this is not clearly specified at the time of purchase.

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Tanja R.

Rating: 4 out of 5

Published on 20/04/2020 à 12h15 following a purchase from 29/03/2020

Order arrived quickly and super quality

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Véronique Léa M.

Rating: 4 out of 5

Published on 20/04/2020 à 11h35 following a purchase from 25/03/2020

Very nice trampoline. Practical for small spaces. The quality of service is correct. The only downside is the assembly manual which confused us more than helped with the assembly. However, do not embark on this project if there are not at least three people to assemble it. My husband and I struggled. Four hours to assemble it cost us. In the end, the last leg was connected without the joint so that it could connect.

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Christophe E.

Rating: 4 out of 5

Published on 19/04/2020 à 13h38 following a purchase from 21/03/2020

Good delivery and product well packaged. Meets our expectations. The delay was only slightly postponed despite the health crisis

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Cyril V.

Rating: 4 out of 5

Published on 19/04/2020 à 12h52 following a purchase from 26/03/2020

Product conforms to my order and my trampoline, fast delivery

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Jean-charles R.

Rating: 4 out of 5

Published on 17/04/2020 à 08h44 following a purchase from 22/03/2020

Good product and of good quality Delivery time a bit long but normal given the current context

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Sebastien P.

Rating: 4 out of 5

Published on 16/04/2020 à 20h23 following a purchase from 14/03/2020

Nothing to report

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Virginie C.

Rating: 4 out of 5

Published on 16/04/2020 à 13h15 following a purchase from 19/03/2020

Good service

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Romain N.

Rating: 4 out of 5

Published on 16/04/2020 à 10h57 following a purchase from 19/03/2020

Very good except for the instructions, not very clear and lacking information....

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