Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1 and 4 stars

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Y
Yves M.
Rating: 4 out of 5
following a purchase from 11/07/2019
An error on the diameter of a tube, which was quickly corrected. Otherwise, everything else was perfect.
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Jeannine C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good sales service.
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Sylvain R.
Rating: 4 out of 5
following a purchase from 11/07/2019
Very good product. Just surprised by this difference: - noted as indoor trampoline on your site - noted as to be used exclusively outdoors on the product Why this difference? What is the risk? Can I use it indoors or not?
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Nicolas D.
Rating: 4 out of 5
following a purchase from 08/07/2019
Clear and easy-to-navigate website.
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François C.
Rating: 4 out of 5
following a purchase from 05/07/2019
Delivery on time as planned. Material that seems solid and well finished!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 04/07/2019
Efficient, delivery times are top-notch
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Frederic C.
Rating: 4 out of 5
following a purchase from 09/07/2019
Very good product. Easy to install even on my TRIGANO trampoline.
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Clementine L.
Rating: 4 out of 5
following a purchase from 09/07/2019
Good. But the assembly instructions for the trampoline could be more detailed
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Anne H.
Rating: 4 out of 5
following a purchase from 05/07/2019
The delivery service could be improved: the provider refuses to drop off packages if the location is not directly accessible with their transport vehicle....... fortunately, the neighbors are understanding...
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Martine A.
Rating: 4 out of 5
following a purchase from 04/07/2019
Good product easily assembled. The delivery went smoothly.
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Nelly L.
Rating: 4 out of 5
following a purchase from 04/07/2019
The net is said to be universal but only for trampolines purchased from you. Some difficulties in installing the net.
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Cyrik F.
Rating: 4 out of 5
following a purchase from 05/07/2019
Nothing to complain about
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Alric L.
Rating: 4 out of 5
following a purchase from 06/07/2019
Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product
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Mathilde G.
Rating: 4 out of 5
following a purchase from 07/07/2019
Fast
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Delphine T.
Rating: 4 out of 5
following a purchase from 07/07/2019
Good
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Magalie M.
Rating: 4 out of 5
following a purchase from 07/07/2019
Compliant
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Christian A.
Rating: 4 out of 5
following a purchase from 21/06/2019
Good
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Cyrille M.
Rating: 4 out of 5
following a purchase from 05/07/2019
Fast delivery, quality product
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Fabrice B.
Rating: 4 out of 5
following a purchase from 15/06/2019
I find it unfortunate to wait so long for normal wear parts for a trampoline.
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Patricia F.
Rating: 4 out of 5
following a purchase from 03/07/2019
everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry
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Bruno C.
Rating: 4 out of 5
following a purchase from 03/06/2019
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Aurélie F.
Rating: 4 out of 5
following a purchase from 15/05/2019
The waiting time for the out-of-stock product was a bit long. The delivery person came without informing us and we were absent. We had to wait again.
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Hervé Z.
Rating: 4 out of 5
following a purchase from 05/07/2019
Good advice, fast delivery. Impeccable product!
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Jérôme G.
Rating: 4 out of 5
following a purchase from 02/07/2019
Quality - price quite good
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Christophe C.
Rating: 4 out of 5
following a purchase from 02/07/2019
Excellent phone reception. Fast delivery
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Isabelle A.
Rating: 4 out of 5
following a purchase from 29/06/2019
Products are quite expensive but seem to be of good quality, to be seen in use.
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Jean-françois R.
Rating: 4 out of 5
following a purchase from 13/05/2019
Phone advice: perfect Delivery: Perfect Material: Perfect Assembly instructions: Terrible, terrible, absolutely terrible: Needs to be redone, not clear at all, worse than ***! :)
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Jean Louis M.
Rating: 4 out of 5
following a purchase from 28/06/2019
good quality product, conforms to the description
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Louisette D.
Rating: 4 out of 5
following a purchase from 27/06/2019
Quality material. A bit difficult to assemble. The order, transport, and receipt of the product were very satisfactory.
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François V.
Rating: 4 out of 5
following a purchase from 29/06/2019
Order delivered on time, serious packaging
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France V.
Rating: 4 out of 5
following a purchase from 17/06/2019
Excuse me for not thanking you for my order which I received well in Normandy. France Valin
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Olivier B.
Rating: 4 out of 5
following a purchase from 26/06/2019
Very good
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Alain F.
Rating: 4 out of 5
following a purchase from 27/06/2019
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Fatou S.
Rating: 4 out of 5
following a purchase from 26/06/2019
Package in perfect condition upon receipt. Quick assembly.
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Tony S.
Rating: 4 out of 5
following a purchase from 26/06/2019
Very satisfied with the product. Customer contact provided me with good advice in choosing the trampoline. A slight lack of precision in the assembly instructions, I used a video of my trampoline model for assembly.
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Franck M.
Rating: 4 out of 5
following a purchase from 26/06/2019
Delivery on time with a very good level of service considering the bulk of the package.
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Laetitia B.
Rating: 4 out of 5
following a purchase from 20/06/2019
Very nice product
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Sarah B.
Rating: 1 out of 5
following a purchase from 23/06/2019
Delivery ok Product does not match what I was looking for (incompatible with the trampoline model I had). I probably looked incorrectly but I ended up with 8 pieces that will be of no use to me.
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. Our return policy allows you to send back the items received by mail: we have sent you an email with the return address if you wish. Return shipping costs are your responsibility, however as soon as we receive and restock we will proceed with a full refund of the returned products. We remain at your disposal for any questions. The France Trampoline team
C
Catherine P.
Rating: 4 out of 5
following a purchase from 23/06/2019
Complete and well-packaged material
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Stéphanie K.
Rating: 4 out of 5
following a purchase from 23/06/2019
Fast shipping and item meets our expectations
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