Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 4 stars

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Benoit G.

Published on 06/08/2019 à 10h45 following a purchase from 16/07/2019

No problems and fast delivery.

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Nicolas R.

Published on 05/08/2019 à 15h39 following a purchase from 15/07/2019

Very good material at first glance. Easy to assemble. The only downside regarding an accessory ordered additionally, the anchoring kit... one of the 4 straps came loose as soon as it was set up while the other 3 were perfect... surely a mistake on my part. Very good service, I highly recommend

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Gilles D.

Published on 05/08/2019 à 12h27 following a purchase from 14/07/2019

Colissimo scheduled for Monday informed the evening that it would only pass the next day

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Marie P.

Published on 04/08/2019 à 18h34 following a purchase from 14/07/2019

Product as described and fast delivery

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Laurence E.

Published on 04/08/2019 à 16h22 following a purchase from 14/07/2019

very good

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Yves M.

Published on 01/08/2019 à 21h52 following a purchase from 11/07/2019

An error on the diameter of a tube, which was quickly corrected. Otherwise, everything else was perfect.

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Jeannine C.

Published on 01/08/2019 à 12h12 following a purchase from 09/07/2019

Very good sales service.

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Sylvain R.

Published on 01/08/2019 à 08h56 following a purchase from 11/07/2019

Very good product. Just surprised by this difference: - noted as indoor trampoline on your site - noted as to be used exclusively outdoors on the product Why this difference? What is the risk? Can I use it indoors or not?

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Nicolas D.

Published on 31/07/2019 à 18h52 following a purchase from 08/07/2019

Clear and easy-to-navigate website.

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François C.

Published on 31/07/2019 à 09h32 following a purchase from 05/07/2019

Delivery on time as planned. Material that seems solid and well finished!!

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Sylvie L.

Published on 30/07/2019 à 20h12 following a purchase from 04/07/2019

Efficient, delivery times are top-notch

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Frederic C.

Published on 30/07/2019 à 19h40 following a purchase from 09/07/2019

Very good product. Easy to install even on my TRIGANO trampoline.

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Clementine L.

Published on 30/07/2019 à 08h27 following a purchase from 09/07/2019

Good. But the assembly instructions for the trampoline could be more detailed

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Anne H.

Published on 29/07/2019 à 16h35 following a purchase from 05/07/2019

The delivery service could be improved: the provider refuses to drop off packages if the location is not directly accessible with their transport vehicle....... fortunately, the neighbors are understanding...

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Martine A.

Published on 29/07/2019 à 14h17 following a purchase from 04/07/2019

Good product easily assembled. The delivery went smoothly.

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Nelly L.

Published on 28/07/2019 à 19h32 following a purchase from 04/07/2019

The net is said to be universal but only for trampolines purchased from you. Some difficulties in installing the net.

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Cyrik F.

Published on 28/07/2019 à 18h48 following a purchase from 05/07/2019

Nothing to complain about

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Alric L.

Published on 28/07/2019 à 18h39 following a purchase from 06/07/2019

Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product

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Mathilde G.

Published on 28/07/2019 à 17h58 following a purchase from 07/07/2019

Fast

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Delphine T.

Published on 28/07/2019 à 17h36 following a purchase from 07/07/2019

Good

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Magalie M.

Published on 28/07/2019 à 12h39 following a purchase from 07/07/2019

Compliant

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Christian A.

Published on 28/07/2019 à 10h34 following a purchase from 21/06/2019

Good

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Cyrille M.

Published on 26/07/2019 à 20h34 following a purchase from 05/07/2019

Fast delivery, quality product

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Fabrice B.

Published on 26/07/2019 à 17h39 following a purchase from 15/06/2019

I find it unfortunate to wait so long for normal wear parts for a trampoline.

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Patricia F.

Published on 26/07/2019 à 14h33 following a purchase from 03/07/2019

everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry

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Bruno C.

Published on 25/07/2019 à 20h36 following a purchase from 03/06/2019

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Aurélie F.

Published on 25/07/2019 à 18h54 following a purchase from 15/05/2019

The waiting time for the out-of-stock product was a bit long. The delivery person came without informing us and we were absent. We had to wait again.

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Hervé Z.

Published on 25/07/2019 à 09h48 following a purchase from 05/07/2019

Good advice, fast delivery. Impeccable product!

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Jérôme G.

Published on 23/07/2019 à 15h22 following a purchase from 02/07/2019

Quality - price quite good

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Christophe C.

Published on 23/07/2019 à 09h26 following a purchase from 02/07/2019

Excellent phone reception. Fast delivery

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Isabelle A.

Published on 22/07/2019 à 19h32 following a purchase from 29/06/2019

Products are quite expensive but seem to be of good quality, to be seen in use.

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Jean-François R.

Published on 22/07/2019 à 16h59 following a purchase from 13/05/2019

Phone advice: perfect Delivery: Perfect Material: Perfect Assembly instructions: Terrible, terrible, absolutely terrible: Needs to be redone, not clear at all, worse than ***! :)

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Jean Louis M.

Published on 22/07/2019 à 15h16 following a purchase from 28/06/2019

good quality product, conforms to the description

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Louisette D.

Published on 22/07/2019 à 10h14 following a purchase from 27/06/2019

Quality material. A bit difficult to assemble. The order, transport, and receipt of the product were very satisfactory.

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François V.

Published on 21/07/2019 à 15h25 following a purchase from 29/06/2019

Order delivered on time, serious packaging

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France V.

Published on 18/07/2019 à 20h56 following a purchase from 17/06/2019

Excuse me for not thanking you for my order which I received well in Normandy. France Valin

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Olivier B.

Published on 18/07/2019 à 18h39 following a purchase from 26/06/2019

Very good

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Alain F.

Published on 18/07/2019 à 12h11 following a purchase from 27/06/2019

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Fatou S.

Published on 17/07/2019 à 16h29 following a purchase from 26/06/2019

Package in perfect condition upon receipt. Quick assembly.

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Tony S.

Published on 17/07/2019 à 16h13 following a purchase from 26/06/2019

Very satisfied with the product. Customer contact provided me with good advice in choosing the trampoline. A slight lack of precision in the assembly instructions, I used a video of my trampoline model for assembly.

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