Customer reviews of France Trampoline

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Brigitte M.

Rating: 4 out of 5

Published on 09/05/2019 à 17h53 following a purchase from 17/04/2019

Within the expected deadlines and delivered on a pallet. Well packaged.

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Ludivine R.

Rating: 4 out of 5

Published on 09/05/2019 à 16h13 following a purchase from 18/04/2019

Good service, fast

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Genevieve F.

Rating: 4 out of 5

Published on 08/05/2019 à 10h41 following a purchase from 17/04/2019

Very good except for frayed elastic

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Camille C.

Rating: 4 out of 5

Published on 07/05/2019 à 21h24 following a purchase from 17/04/2019

Material conforms but instruction manual in English. Possibly missing protective rubber for trees.

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Metayer D.

Rating: 4 out of 5

Published on 07/05/2019 à 13h37 following a purchase from 13/04/2019

Fast delivery

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Gilbert G.

Rating: 4 out of 5

Published on 07/05/2019 à 11h23 following a purchase from 12/04/2019

Satisfied

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Patrick M.

Rating: 4 out of 5

Published on 06/05/2019 à 20h16 following a purchase from 14/04/2019

We received the ordered net within the expected timeframe. Good product.

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Bruno N.

Rating: 4 out of 5

Published on 06/05/2019 à 11h20 following a purchase from 14/04/2019

Very satisfactory...

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Nancy M.

Rating: 4 out of 5

Published on 06/05/2019 à 10h49 following a purchase from 25/04/2019

Everything worked out great. 👍 I found the shipping costs a bit high!

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Magalie B.

Rating: 4 out of 5

Published on 05/05/2019 à 21h21 following a purchase from 14/04/2019

Received on time

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Roxane Z.

Rating: 4 out of 5

Published on 05/05/2019 à 17h28 following a purchase from 12/04/2019

The quality of the product is really great. My daughters are having a blast. It's true that the price is quite high but for now we are really not disappointed, we'll see in the long run. Just a little 'issue' upon reception because the delivery person did not want to go further than my sidewalk while I have a driveway and I live in the city center, plus I was alone at home with my children, it was impossible for me to carry it alone given the weight, but this is only related to the delivery.

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Philippe G.

Rating: 4 out of 5

Published on 05/05/2019 à 10h34 following a purchase from 11/04/2019

Very good service. No surprises.

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Prisca L.

Rating: 4 out of 5

Published on 04/05/2019 à 09h50 following a purchase from 17/04/2019

Was always informed about the delivery status and the goods were delivered within 2 weeks, although they were not in stock at the time of ordering.

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Anne G.

Rating: 4 out of 5

Published on 03/05/2019 à 17h30 following a purchase from 12/04/2019

For the delivery, I do not recommend the delivery person.

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Sylvaine M.

Rating: 4 out of 5

Published on 03/05/2019 à 13h50 following a purchase from 05/04/2019

Good advice

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Stéphanie M.

Rating: 1 out of 5

Published on 02/05/2019 à 14h38 following a purchase from 10/04/2019

Barely 15 days of use and the edge of the trampoline is coming undone, cracked... Not of good quality.

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Response from France Trampoline Published on 10/04/2019

Hello, and first of all thank you for taking the time to leave us a comment. We are very surprised by your remark regarding the quality of the protective cushion you ordered, designed to withstand family use of the trampoline. Could you please send us some photos to the address [email protected]? We can then see together how to find a solution to this problem. Best regards, the France Trampoline team

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Astrid H.

Rating: 4 out of 5

Published on 02/05/2019 à 14h10 following a purchase from 12/04/2019

The only negative remark is that I have already seen trampolines of this brand at friends' houses and their net had a zipper closure. On mine, the closure system is more complicated and the passage is very narrow. This system is not practical...

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Sophie B.

Rating: 4 out of 5

Published on 02/05/2019 à 08h33 following a purchase from 01/04/2019

Very happy with my purchase but I am disappointed about one point: I bought the Booster trampoline to support a weight of 150kg max and not 120kg with the entry-level trampoline. And upon unpacking, surprise, the tarp indicates 120kg, the manual indicates 120kg... The customer service, very quick and pleasant, by phone and by email, confirmed to me that my trampoline supports 150kg because the structure is sturdier but I have no document certifying this apart from the website. It's a shame given the price of the trampoline.

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Nadege G.

Rating: 4 out of 5

Published on 02/05/2019 à 08h15 following a purchase from 10/04/2019

Hello, as usual, the products are of excellent quality. Fast delivery. It's a shame that I made a mistake on one item!!

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Joel G.

Rating: 4 out of 5

Published on 01/05/2019 à 21h27 following a purchase from 10/04/2019

Everything went well until the delivery which was poorly organized. The product arrived almost a week after the expected deadline and I had to go pick it up myself at the regional storage to retrieve it on time.

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Carine L.

Rating: 4 out of 5

Published on 01/05/2019 à 16h12 following a purchase from 30/03/2019

-

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Veronique M.

Rating: 4 out of 5

Published on 30/04/2019 à 17h49 following a purchase from 09/04/2019

Very good product, fast delivery

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Pierrette G.

Rating: 4 out of 5

Published on 30/04/2019 à 12h56 following a purchase from 08/04/2019

For the delivery time, super fast. The contacts (phones, emails) impeccable. The packaging (boxes) were, however, in poor condition. I even noted on the delivery slip that there were reservations (the trampoline will be unpacked and assembled in a few weeks at the countryside)

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Magali C.

Rating: 4 out of 5

Published on 29/04/2019 à 10h20 following a purchase from 08/04/2019

The delivery was very fast. Ordered on Monday, delivered on Thursday of the same week. The trampoline seems to be of good quality. Aesthetically very nice.

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Florence G.

Rating: 4 out of 5

Published on 28/04/2019 à 19h34 following a purchase from 07/04/2019

Assembly of the trampoline quite complicated (positioning of the foot pins) but overall a quality product.

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Benjamin P.

Rating: 4 out of 5

Published on 28/04/2019 à 09h53 following a purchase from 07/04/2019

Very fast. Products conform to the description. Perfect.

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Olivier L.

Rating: 4 out of 5

Published on 26/04/2019 à 21h49 following a purchase from 22/03/2019

Extension of delivery time on a missing product (not specified online). That's the only downside. Otherwise, keep it up.

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Ismael N.

Rating: 4 out of 5

Published on 26/04/2019 à 20h38 following a purchase from 04/04/2019

Very good product

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Emmanuelle G.

Rating: 4 out of 5

Published on 25/04/2019 à 21h53 following a purchase from 31/03/2019

Very good product, sturdy, the only negative point is that the closure should go lower because the children trip over it.

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Catherine D.

Rating: 4 out of 5

Published on 25/04/2019 à 20h57 following a purchase from 30/03/2019

Good responsiveness and seriousness in orders

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Thierry N.

Rating: 4 out of 5

Published on 25/04/2019 à 18h51 following a purchase from 04/04/2019

Exactly what I expected, but shipping costs a bit excessive (to Belgium).

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Jacques R.

Rating: 4 out of 5

Published on 25/04/2019 à 11h41 following a purchase from 02/04/2019

Good transport services and fast delivery quality of the product

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Mehdi K.

Rating: 4 out of 5

Published on 24/04/2019 à 14h52 following a purchase from 02/04/2019

Very satisfied with the product. A bit long to assemble but the kids are thrilled. It lacks a 5th star because the delivery from Kuhne-Hagel went badly. I had to take care of retrieving all the packages in my car because they did not take care to check if their 18-ton truck could deliver to me while it was empty by the way. This is the first time a delivery person has encountered difficulty for a reason of accessibility that could have been anticipated. I had taken half a day off to respect their delivery time slot. If I hadn't retrieved the packages myself from the side of the road, they wouldn't have delivered to me. Otherwise, very good product.

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Robert B.

Rating: 4 out of 5

Published on 24/04/2019 à 11h19 following a purchase from 01/04/2019

Everything was perfect, from the order to the receipt of the items

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Stéphane G.

Rating: 4 out of 5

Published on 24/04/2019 à 09h12 following a purchase from 27/03/2019

N/A

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Sandrine B.

Rating: 4 out of 5

Published on 23/04/2019 à 21h38 following a purchase from 31/03/2019

Very satisfied

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Pascal P.

Rating: 4 out of 5

Published on 23/04/2019 à 18h17 following a purchase from 17/03/2019

N/A

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Philippe L.

Rating: 4 out of 5

Published on 23/04/2019 à 14h37 following a purchase from 01/04/2019

Perfect welcome and attentive. However, a bit disappointed with the quality of the springs that break a bit too often. However, I disassemble the trampoline every year. The breaks are always in the same place on the spring. Otherwise, everything is fine.

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Jacques P.

Rating: 4 out of 5

Published on 23/04/2019 à 12h10 following a purchase from 02/04/2019

Respect for delivery time. Assembly quite easy. The product seems robust (to be seen in use). The entrance to the trampoline is not easy as the zipper leaves little passage.

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Maryline P.

Rating: 4 out of 5

Published on 22/04/2019 à 20h29 following a purchase from 31/03/2019

Easy installation. The material seems solid. We will see over time.

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