The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
The delivery was as described on the homepage and thus flawless. All parts were present and in perfect condition. Small point of criticism: one could also include a few more screws/nuts, etc. The assembly was manageable with the instructions. Getting the poles into the T-connector was a bit difficult (it was a bit stuck!!). All in all, I am very satisfied and the kids are having fun too.
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Charles B.
Rating: 4 out of 5
following a purchase from 01/03/2019
very good service. Improvement: I would have preferred a discount to a gift. I would have preferred bigger and stiffer springs. Thank you
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Eric P.
Rating: 4 out of 5
following a purchase from 26/02/2019
We have not yet set up the zip line, but the children loved the special trampoline basketball hoop (besides, it was your gift) as for the net, they also tried it and found it good, except that it moves a bit at the top when they climb, but they manage to go up on one side and come down on the other....
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Marie-laure R.
Rating: 4 out of 5
following a purchase from 27/02/2019
Fast delivery. Good article, my children have a lot of fun and it is of good quality but we will see over time. Too bad there is only one ball.
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Laurent L.
Rating: 4 out of 5
following a purchase from 24/02/2019
Nothing to say
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Guy C.
Rating: 4 out of 5
following a purchase from 21/02/2019
EVERYTHING IS PERFECTLY ADAPTED TO WHAT I WAS LOOKING FOR
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Gino B.
Rating: 4 out of 5
following a purchase from 21/02/2019
very good telephone advice, no waiting to reach the advisor, fast sending of the trampoline
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Laurent V.
Rating: 4 out of 5
following a purchase from 18/02/2019
very good material, both children and parents have fun
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Christophe R.
Rating: 4 out of 5
following a purchase from 20/02/2019
Good advisor at your service and good transaction
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Gérard F.
Rating: 4 out of 5
following a purchase from 19/02/2019
very good follow-up of the different operations from the order to the delivery
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Céline T.
Rating: 4 out of 5
following a purchase from 20/02/2019
Fast delivery, quality product
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Gwénaëlle P.
Rating: 4 out of 5
following a purchase from 18/02/2019
Good quality product but difficult to install correctly.
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Fanny P.
Rating: 4 out of 5
following a purchase from 17/02/2019
Quality product, expect 2 to 3 hours of assembly. To see over time for the durability of the materials.
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Jean Louis R.
Rating: 4 out of 5
following a purchase from 16/02/2019
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Thibaut R.
Rating: 4 out of 5
following a purchase from 17/02/2019
Quality products.
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Zena F.
Rating: 4 out of 5
following a purchase from 18/02/2019
Very serious. Order received as expected. Serious carrier, an email is sent with the prior shipping date and time slot. Appointment with the carrier well kept and they also contact us by phone. Very satisfied with the delivery and the product.
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Jean Michel L.
Rating: 4 out of 5
following a purchase from 16/02/2019
I simply regretted that the ladder to climb onto the trampoline was not part of the package.
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Ferdinand D.
Rating: 4 out of 5
following a purchase from 14/02/2019
The material I received was defective and was exchanged without any problem. However, I returned the material at my own expense, which is not normal. That said, I do not hold it against them.
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Gregory L.
Rating: 4 out of 5
following a purchase from 14/02/2019
Staff attentive.
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Nadine L.
Rating: 4 out of 5
following a purchase from 12/02/2019
Super well done, fast delivery: fortunately there was someone at home because not notified!!!
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Yann L.
Rating: 4 out of 5
following a purchase from 12/02/2019
Very good navigation on the site. Prices in line with good manufacturing quality. Product conforms to the description on the website. Assembly manual very readable and good diagrams.
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Marie Laure R.
Rating: 4 out of 5
following a purchase from 04/02/2019
Satisfied
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Samia S.
Rating: 4 out of 5
following a purchase from 08/02/2019
very good product
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Samia S.
Rating: 4 out of 5
following a purchase from 08/02/2019
very good product
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Alix A.
Rating: 4 out of 5
following a purchase from 10/02/2019
Delivery compliant and fast
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Jean-marc S.
Rating: 4 out of 5
following a purchase from 04/02/2019
Product not installed so could not test it but preliminary approach very satisfactory.
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Nicolas C.
Rating: 4 out of 5
following a purchase from 03/02/2019
Very good, very good quality product and deadlines respected
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Frederique A.
Rating: 4 out of 5
following a purchase from 04/02/2019
Good advice, order and delivery respected
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Cyril E.
Rating: 4 out of 5
following a purchase from 02/02/2019
Very good performance. However, one spring was defective and the return of a new one was done without any problem. However, for a simple spring, it is a pity that a signature is required upon receipt. We lost a week because of that.
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Christian M.
Rating: 4 out of 5
following a purchase from 01/02/2019
Well
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Amelie B.
Rating: 4 out of 5
following a purchase from 03/02/2019
Good performance
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Iris C.
Rating: 4 out of 5
following a purchase from 10/12/2018
Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)
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Walter G.
Rating: 1 out of 5
following a purchase from 31/01/2019
I am talking about the service and not the product which I have not yet unpacked. I am not happy to have seen the price of the trampoline drop the day after my purchase. I contacted you twice by email to express my dissatisfaction but have received no response to date.
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Response from France Trampoline
Hello, first of all, we thank you for taking the time to leave us a comment. We checked but unfortunately did not receive any email from you, which explains our lack of response. The JumpUp trampoline you ordered was indeed part of our sale products; the day after your purchase, the 3rd markdown period of our sales opened and the discount on this product was indeed greater. We apologize for this inconvenience; do not hesitate to contact us at [email protected] or by phone at 05 56 36 04 62 for more information. Best regards, the France Trampoline team
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Denis S.
Rating: 4 out of 5
following a purchase from 29/01/2019
Good overall performance
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Nil D.
Rating: 4 out of 5
following a purchase from 29/01/2019
Good service.
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Elisabeth B.
Rating: 4 out of 5
following a purchase from 28/01/2019
Very good product, the kids are having a blast
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Elise C.
Rating: 4 out of 5
following a purchase from 24/01/2019
Practical, quick and efficient
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Christian S.
Rating: 4 out of 5
following a purchase from 24/01/2019
Quality, efficiency, speed.
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Benedicte G.
Rating: 4 out of 5
following a purchase from 14/12/2018
Good service.
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Valerie C.
Rating: 4 out of 5
following a purchase from 10/01/2019
Perfect but not possible to assemble alone.
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