Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1 and 4 stars

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Christian W.

Published on 13/09/2018 à 18h49 following a purchase from 16/08/2018

Good follow-up questions and quick answers, delivery within the specified time.

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Guy M.

Published on 13/09/2018 à 08h37 following a purchase from 17/08/2018

The material is of good quality and the delivery is fast

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Christiane/thierry S.

Published on 12/09/2018 à 18h32 following a purchase from 21/08/2018

PAYMENT OF SHIPPING COSTS FOR AN ORDER OF *** EUROS I FIND THIS EXAGGERATED... ONE FOR THE PURCHASE OF A NON-COMPLIANT CANOPY (FOLLOWING PHONE CALL) RETURN OF THIS AND THEN QUOTE FOR CUSTOM CANOPY TO SEE NO RETURN LABEL AT YOUR EXPENSE...

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Michel D.

Published on 10/09/2018 à 13h59 following a purchase from 20/08/2018

satisfied with the service, thank you.

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Natacha A.

Published on 10/09/2018 à 08h10 following a purchase from 17/08/2018

Product corresponding to our order only downside received an email telling me that the order was not complete while on the site the order was complete.

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Paulette P.

Published on 08/09/2018 à 15h32 following a purchase from 16/08/2018

Good

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Christophe F.

Published on 07/09/2018 à 13h48 following a purchase from 01/08/2018

I appreciated that the salespeople contacted me by phone after I placed my order online to verify the spare parts I had ordered. The only small downside is that the diameter of the delivered posts is not the same diameter as my old ones, which made their installation more complicated.

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Dominique G.

Published on 04/09/2018 à 09h37 following a purchase from 13/08/2018

Efficient and caring

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Paolo P.

Published on 03/09/2018 à 18h11 following a purchase from 03/06/2018

Very good

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Quentin J.

Published on 03/09/2018 à 13h32 following a purchase from 30/07/2018

The trampoline net received was not the one we ordered and we had to pay for the return of this net at our own expense in order to receive the correct one, which is unacceptable!

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Response from France Trampoline Published on 31/07/2018

Hello, and first of all thank you for taking the time to leave us a comment. As with all our customers ordering a spare part for their trampoline on our site, we tried to contact you twice before shipping the net you ordered, to ensure it would fit your structure. We left you a message in this regard, then an email, both of which went unanswered. Your order was therefore shipped with the jumping net you had chosen, but since it ultimately did not fit your trampoline, the return was indeed at your expense for the replacement of the net. We hope, despite these delivery inconveniences, that this new net will bring you complete satisfaction! We remain at your disposal, the France Trampoline team

M L.

Published on 03/09/2018 à 10h24 following a purchase from 10/08/2018

The product perfectly matches what we wanted

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Romaric R.

Published on 30/08/2018 à 14h19 following a purchase from 07/08/2018

Quality trampoline that meets our expectations. Once assembled, the feeling of solidity and robustness is there. Time and use will confirm or not this very positive a priori. Easy assembly but the quality of the instructions could be improved regarding the attachment of the hooks of the protective band for the springs. Note that the video available online was made with different generations of attachment for this protective band

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Lionel G.

Published on 30/08/2018 à 10h22 following a purchase from 03/08/2018

short delay for receiving the order, impeccable telephone information service, sending a wrong item quickly corrected with customer service, I recommend this site

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Sabrina G.

Published on 29/08/2018 à 21h36 following a purchase from 07/08/2018

good service and good responsiveness

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Philippe W.

Published on 29/08/2018 à 09h52 following a purchase from 08/08/2018

good service

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Silvia O.

Published on 28/08/2018 à 16h38 following a purchase from 05/08/2018

Good product and very efficient shipping service

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Nathalie B.

Published on 28/08/2018 à 14h55 following a purchase from 25/07/2018

Meh, At the time of my order, the basketball hoop offered as a gift did not get validated. I had an online advisor just after who told me she would add it to the delivery pallet, but that was not done. It's a bit meh.

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Guénia B.

Published on 28/08/2018 à 10h21 following a purchase from 30/07/2018

Fast delivery and good product. The delivery by the carrier was tedious, I do not recommend DPD. Then the product is okay, except that for a 80 spring jump mat ordered, the one we received has 81 rings!! this is not very disturbing in itself, but it creates a wrinkled area at that spot. Not very aesthetic. I order from France trampoline to be sure of the quality, but I see that low-cost is present everywhere. Too bad

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Aline L.

Published on 27/08/2018 à 10h40 following a purchase from 06/08/2018

Very good product

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Pauline F.

Published on 27/08/2018 à 09h45 following a purchase from 04/08/2018

Very good product but difficult to assemble

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Olivier R.

Published on 27/08/2018 à 08h16 following a purchase from 29/07/2018

Correct packaging and easy assembly provided there are 2 adults. Sturdy material, good safety. Be sure to have a protective cover in case of discontinuity of use (leaf accumulation).

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Yaen P.

Published on 26/08/2018 à 20h14 following a purchase from 06/08/2018

package received in good condition simple and correct packaging

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David B.

Published on 26/08/2018 à 13h24 following a purchase from 31/07/2018

DELIVERED QUICKLY, and very good quality

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Brigitte A.

Published on 26/08/2018 à 09h48 following a purchase from 04/08/2018

Good

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Magalie B.

Published on 24/08/2018 à 14h11 following a purchase from 01/08/2018

Good service received on time

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Hervé F.

Published on 23/08/2018 à 13h36 following a purchase from 01/08/2018

Call to check if there was no error on the order, well done nice initiative.

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Rene A.

Published on 23/08/2018 à 09h51 following a purchase from 02/08/2018

very good just for the assembly plan a bit small.

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Jessica G.

Published on 22/08/2018 à 15h21 following a purchase from 02/08/2018

Very good quality trampoline, not more expensive than elsewhere and easy to assemble. I really recommend, you can order with your eyes closed. Just the delivery person who is not very friendly, the boxes very damaged and dropped right in front of the doorbell... and the trampoline (which is very heavy) had to be built at the back of the garden (75m away) when we have a path that allows entry with the truck.

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Yann L.

Published on 22/08/2018 à 15h15 following a purchase from 24/07/2018

Great. Online order, very satisfactory customer service contact. Product as described, well packaged. Just a pity that the carrier did not call as agreed to confirm the delivery day.

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Didier R.

Published on 22/08/2018 à 13h37 following a purchase from 02/08/2018

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Stéphanie L.

Published on 21/08/2018 à 18h17 following a purchase from 27/07/2018

Order arrived on time and at a relay point which is appreciated.

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Youcef B.

Published on 21/08/2018 à 08h47 following a purchase from 18/07/2018

very good

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Nicole M.

Published on 20/08/2018 à 14h18 following a purchase from 27/07/2018

no comments = all OK

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Noémie R.

Published on 20/08/2018 à 13h54 following a purchase from 11/07/2018

I had requested a quote to replace damaged parts due to a storm. The quote was incomplete so I had a bad surprise at the time of ordering. I then called customer service and spoke to a very competent person, which allowed me to only order certain parts that I really needed and that were not referenced on the site. In the end, very happy and the products are really of quality.

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Jean Louis D.

Published on 20/08/2018 à 09h19 following a purchase from 28/07/2018

Quality material

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Bernard G.

Published on 17/08/2018 à 10h31 following a purchase from 26/07/2018

Good product, efficient after-sales service

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Torsten E.

Published on 16/08/2018 à 11h29 following a purchase from 09/08/2018

The information about the delivery status was good and the delivery was also good and prompt. The trampoline tent is a real eye-catcher and a cool item.

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Anne B.

Published on 16/08/2018 à 10h22 following a purchase from 25/07/2018

Good follow-up of my order. But the shipping costs to Martinique are really exaggerated. The mode of transport should be reviewed

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Marie-josée C.

Published on 16/08/2018 à 09h15 following a purchase from 27/07/2018

Good

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Franck L.

Published on 15/08/2018 à 20h24 following a purchase from 13/07/2018

Very good service and delivery time, the deadlines are well respected. Assembly is quite simple and the materials used seem to be of good quality (to be seen over time).

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