Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 4 stars

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A
Agnes M.
Rating: 4 out of 5
following a purchase from 04/01/2018
everything went very well. The commitments were kept. -
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Sébastien S.
Rating: 4 out of 5
following a purchase from 03/01/2018
-
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Aline C.
Rating: 4 out of 5
following a purchase from 16/12/2017
We are happy with the service provided
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Jordan F.
Rating: 4 out of 5
following a purchase from 27/12/2017
Product conforms
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Jacques B.
Rating: 4 out of 5
following a purchase from 28/12/2017
Punctuality and speed
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Laurent M.
Rating: 4 out of 5
following a purchase from 22/12/2017
No issues, deadlines respected. Easy-to-read site for placing orders.
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Servann L.
Rating: 4 out of 5
following a purchase from 01/12/2017
The explanations are a bit lacking for the installation and some additions would be helpful to proceed correctly on the first try.
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Jeremie D.
Rating: 4 out of 5
following a purchase from 19/12/2017
Site is quite clear and very good contact with customer service during delivery despite the complicated Christmas period.
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Bernard B.
Rating: 4 out of 5
following a purchase from 19/12/2017
from order to delivery a lot of satisfaction
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Julie P.
Rating: 4 out of 5
following a purchase from 10/11/2017
Quality provider, the only complaint, customs fees upon arrival of the package, which was not expected...
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Xabi E.
Rating: 4 out of 5
following a purchase from 07/12/2017
product of very good quality
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Marie Antoinette A.
Rating: 4 out of 5
following a purchase from 30/11/2017
Good product, however it would require clearer explanations for assembly
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Florence R.
Rating: 4 out of 5
following a purchase from 20/11/2017
the result is superb :-)
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Yorick C.
Rating: 4 out of 5
following a purchase from 15/12/2017
Satisfied
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Aude P.
Rating: 4 out of 5
following a purchase from 28/11/2017
Delivery made on time. Complete packaging, understandable assembly instructions, the assembly video is very well done and allows for verification in case of any doubt. We are completely satisfied with our purchase, ... and especially the children. We did not pay attention to the height of the trampoline and regret not having taken the ladder. Thank you
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Philippe R.
Rating: 4 out of 5
following a purchase from 15/12/2017
Very good except for the delivery
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Andreu F.
Rating: 4 out of 5
following a purchase from 14/12/2017
Good telephone attention
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Gaetan M.
Rating: 4 out of 5
following a purchase from 13/12/2017
Fast delivery by a nice carrier with appointment scheduling. Careful packaging, too bad a nut was missing. Very easy to assemble, I assembled it with my 9-year-old and 7-year-old daughters in 1h30. Very good idea to provide tools, however, the wrench is not practical, for my part I used a ratchet wrench which is simpler and faster. Good purchase, I recommend.
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Teresa E.
Rating: 4 out of 5
following a purchase from 07/12/2017
We are very satisfied with the trampoline and service!
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Charles C.
Rating: 4 out of 5
following a purchase from 10/12/2017
Search on a search engine for a quality and safety trampoline for children. Quick order online without phone contact. Good order tracking online. Delivery scheduled on time by a good subcontractor (***) but at an unsuitable time slot (10-12h from Monday to Friday). Assembly instructions very insufficient due to a significant pagination error (French)
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Sandrine T.
Rating: 4 out of 5
following a purchase from 10/12/2017
Issue with delivery as the provider only offers appointments in the morning and in the end, they come in the middle of the afternoon. Therefore, one has to take half a day off for nothing as they do not come during the indicated time slot.
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Jean M.
Rating: 4 out of 5
following a purchase from 08/12/2017
good
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Yann R.
Rating: 4 out of 5
following a purchase from 05/12/2017
Very good
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Philippe C.
Rating: 4 out of 5
following a purchase from 06/12/2017
Nothing to report
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Dussaud-forstin S.
Rating: 4 out of 5
following a purchase from 02/12/2017
Very good service as usual.
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Stephane M.
Rating: 4 out of 5
following a purchase from 06/12/2017
Good trampoline but difficult to assemble the support bar. The click at the top was very difficult to center, took nearly half an hour to achieve....
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Marie F.
Rating: 4 out of 5
following a purchase from 05/12/2017
very satisfied with the advisor
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Lucas S.
Rating: 4 out of 5
following a purchase from 13/10/2017
Ordered a custom apartment net, very good quality; but no assembly instructions/help to be found
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Lorenzo S.
Rating: 4 out of 5
following a purchase from 01/12/2017
fast and efficient service
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Henri B.
Rating: 4 out of 5
following a purchase from 03/12/2017
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Sylvain B.
Rating: 4 out of 5
following a purchase from 26/11/2017
Super professional and very nice
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Sascha F.
Rating: 4 out of 5
following a purchase from 28/11/2017
Everything is good, only the assembly instructions could be better (a video would be helpful)
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Thierry C.
Rating: 4 out of 5
following a purchase from 20/11/2017
this was our 2nd order with them, the 1st had no issues but the 2nd was different... problem with the delivery, I had contacted before placing the order, clearly specified the address which was different from the company's headquarters and well not delivered to the right place.... I am disappointed on that side otherwise trampoline conforms to my request
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Lionel B.
Rating: 4 out of 5
following a purchase from 26/11/2017
Good product to see over time
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Michel Z.
Rating: 4 out of 5
following a purchase from 03/11/2017
Long delay because one of the items is missing
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Maido C.
Rating: 4 out of 5
following a purchase from 24/11/2017
Good
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Thierry R.
Rating: 4 out of 5
following a purchase from 27/11/2017
Received on time but still not open, it's a gift for Christmas so I reserve my opinion on the product
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Michel M.
Rating: 4 out of 5
following a purchase from 06/11/2017
good reception, good advice. Problem in the design
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Christophe D.
Rating: 4 out of 5
following a purchase from 24/11/2017
material of very good quality
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Dalia C.
Rating: 4 out of 5
following a purchase from 24/11/2017
Good information about the product by phone. Delivery on time. Bravo I am waiting to give it to the children for Christmas now...
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