Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 4 stars

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Jacques S.

Published on 06/04/2017 à 12h14 following a purchase from 28/02/2017

Quality product, relatively easy to assemble by one person. Our four-year-old granddaughter never leaves her trampoline, which has become her favorite game.

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Christine A.

Published on 05/04/2017 à 15h51 following a purchase from 14/03/2017

Very good site, fast delivery

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Olivier S.

Published on 05/04/2017 à 15h19 following a purchase from 14/03/2017

very good, good quality

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Cécile A.

Published on 05/04/2017 à 14h37 following a purchase from 15/03/2017

fast and neat service

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Florent C.

Published on 04/04/2017 à 17h48 following a purchase from 05/03/2017

Your service was very good, however I regret that the delivery company cannot give a fixed delivery time rather than a too wide range!

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Philippe C.

Published on 04/04/2017 à 16h30 following a purchase from 13/03/2017

fast deadline; but the cushion fixings on the frame are insufficient; in strong winds, it detaches...

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Nathalie R.

Published on 04/04/2017 à 15h32 following a purchase from 11/03/2017

Delivery time respected and product completely in accordance with the description

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Stéphane D.

Published on 04/04/2017 à 15h12 following a purchase from 10/03/2017

Product compliant, perfect

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Alain C.

Published on 03/04/2017 à 17h49 following a purchase from 14/03/2017

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Florence A.

Published on 03/04/2017 à 12h17 following a purchase from 11/03/2017

Nothing to report.

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Vania R.

Published on 03/04/2017 à 08h47 following a purchase from 13/03/2017

Excellent product. Absolutely satisfied

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Jean Louis N.

Published on 31/03/2017 à 17h45 following a purchase from 18/02/2017

I set up the new net yesterday, no problem, very satisfied. The only inconvenience was at the order, I hoped that the site would directly offer me the products corresponding to our trampoline.

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Olivier J.

Published on 28/03/2017 à 18h18 following a purchase from 06/03/2017

Much more difficult to assemble than in the video despite an educational manual. Quality product

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Pascal G.

Published on 28/03/2017 à 12h34 following a purchase from 07/03/2017

Transport was quite complicated to determine one. Despite a date set with a neighbor, the delivery took place two days before that. The only point to improve. I recommend your products, which I have owned for 6 years, spare parts are always available, the advantage of French manufacturing.

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Philippe M.

Published on 27/03/2017 à 21h52 following a purchase from 02/03/2017

Good product quality

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Jean Francois B.

Published on 27/03/2017 à 21h38 following a purchase from 07/03/2017

Efficiency, speed. Easy replacement if defective parts. Very good quality material. A brief assembly guide is to be expected.. Very satisfied.

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Thierry B.

Published on 27/03/2017 à 17h10 following a purchase from 03/03/2017

Perfect

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Caroline B.

Published on 27/03/2017 à 15h19 following a purchase from 06/03/2017

Fast and reliable delivery

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David S.

Published on 27/03/2017 à 14h26 following a purchase from 07/03/2017

Hello, I ordered a hammock, hoping to have a quality proportional to the price. For now it holds, but the screwed structure regularly loosens and I fear it won't hold much longer than the previous ones...

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Bertrand F.

Published on 27/03/2017 à 13h57 following a purchase from 07/03/2017

Reactive customer service (mobilized for a small issue). Quality company and material.

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Céline L.

Published on 24/03/2017 à 17h43 following a purchase from 02/03/2017

We are very satisfied with our trampoline

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Monique T.

Published on 23/03/2017 à 19h43 following a purchase from 08/02/2017

Hello, Thank you for sending us what was missing in the packages. Perhaps pay attention with some of your delivery drivers, because upon receiving the 3rd package, the driver placed a small package at the same time as the package for the protective net. Have a good day.

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Daniel R.

Published on 22/03/2017 à 20h27 following a purchase from 01/03/2017

From start to finish I encountered no problems and the delivery was very quick, the carrier informed me well about the delivery.

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Martine J.

Published on 22/03/2017 à 18h36 following a purchase from 27/02/2017

Very good

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Laurent P.

Published on 22/03/2017 à 16h20 following a purchase from 01/03/2017

Good, however, shipping costs are very high when ordering just a small spare part.

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Irene A.

Published on 21/03/2017 à 19h16 following a purchase from 27/02/2017

Products meet my expectations.

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Cendrine D.

Published on 21/03/2017 à 15h48 following a purchase from 22/02/2017

Order received very quickly. Thank you. The net meets our expectations but I preferred the old model compared to the zipper that slides very poorly.

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Myriam J.

Published on 21/03/2017 à 12h46 following a purchase from 27/02/2017

Good product. Good quality during assembly. To be seen over time. For now, nothing to complain about except for the anchoring straps not being strong enough, we had to change them.

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José M.

Published on 20/03/2017 à 13h10 following a purchase from 26/02/2017

Satisfied with this online purchase.

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Elodie B.

Published on 16/03/2017 à 18h43 following a purchase from 22/02/2017

Quality product, only the instructions could be improved.

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Patrick J.

Published on 16/03/2017 à 12h25 following a purchase from 17/02/2017

Very satisfied

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Jérôme J.

Published on 16/03/2017 à 09h57 following a purchase from 22/02/2017

Good service. Product meets expectations.

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Albina B.

Published on 14/03/2017 à 17h52 following a purchase from 22/02/2017

Order taken quickly, delivery a bit long

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Monique C.

Published on 14/03/2017 à 16h10 following a purchase from 21/02/2017

I was surprised by the speed of delivery: 2 days. However, I find the delivery price a bit high. But everything has a price!!! We should have the option for delivery time with a reduced rate if the order is not urgent.

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Karine R.

Published on 14/03/2017 à 15h34 following a purchase from 21/02/2017

Satisfied with my products

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Laurent F.

Published on 14/03/2017 à 14h38 following a purchase from 21/02/2017

Despite the first order lost by Mondial Relay apparently, the second one arrived well and quickly. The person who took care of my order handled the case well. Best regards

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Raymond B.

Published on 13/03/2017 à 13h28 following a purchase from 20/02/2017

Order and receipt completed in four days. Easy assembly. The only downside is the fragility of the carabiners on the net closure, one broke during assembly, too bad!

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Javier H.

Published on 10/03/2017 à 18h57 following a purchase from 14/02/2017

Good product, excellent service, but expensive.

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Roland L.

Published on 08/03/2017 à 19h17 following a purchase from 13/02/2017

Total satisfaction

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Laetitia R.

Published on 07/03/2017 à 14h19 following a purchase from 13/02/2017

This is the second cover I ordered, the first one being torn due to strong winds. Commercial gesture from France Trampoline (the cover was no longer under warranty - 6 months). If more attachments were added, the cover might be even more resistant to this "fragility": it tore at a fixation point.

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