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J
Rating: 4 out of 5
Very high efficiency and speed of the teams, both in ordering and in resolving a quality issue. Thank you
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
good
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B
Rating: 4 out of 5
Although more expensive, the quality seems far superior to other brands. Easy and fast ordering and delivery. Clear and precise assembly video. A good quality-price ratio.
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S
Rating: 4 out of 5
Very good quality springs, not disappointed with the size, on the contrary the trampoline is just huge! Very simple and easy to assemble, although the instruction manual is not easy to understand. Small downside, the attachments of the safety net are plastic, and in the frost, break easily. But otherwise excellent trampoline, excellent quality!
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J
Rating: 4 out of 5
excellent
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M
Rating: 4 out of 5
Hello, I ordered a cushion for my trampoline, it was not indicated that it already had the bungees, so I ordered the bungees at the same time and I ended up with bungees that I don't use. It would be good to specify in the description that the bungees are included.
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S
Rating: 4 out of 5
fast service and good reception on the phone
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C
Rating: 4 out of 5
The order arrived quickly and in good condition just one remark: I would have appreciated a reference on the ordered mat because I had a doubt for a moment that it was not the right one. I had to overlap it with the current one to validate. Otherwise nothing to report.
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M
Rating: 4 out of 5
Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..
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A
Rating: 4 out of 5
Delivery a bit long (more than a week) but very good packaging, well-protected material.
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G
Rating: 4 out of 5
Delivery ok Easy to use website
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P
Rating: 4 out of 5
Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.
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M
Rating: 4 out of 5
Good service, attentive.
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G
Rating: 4 out of 5
Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.
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S
Rating: 4 out of 5
Top.
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C
Rating: 4 out of 5
Delivery by appointment imposed, and any proposed day is always the same time. This was quite complicated.
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J
Rating: 4 out of 5
Good.
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J
Rating: 4 out of 5
Good.
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D
Rating: 4 out of 5
It seems premature to give an evaluation to a product used only for a few months. I need to give the reason for the 4 stars: 3 fixing hooks broke...
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F
Rating: 4 out of 5
The product is perfect in packaging and easy to assemble. Very valid. Shipping needs improvement. In my opinion, too many steps before being delivered.
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H
Rating: 4 out of 5
no problem
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S
Rating: 4 out of 5
Quality product. Good phone service with rapid/good answers.
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S
Rating: 4 out of 5
Everything is correct except for the bottom attachment hooks of the net which broke when we installed them. The quality of these hooks is very disappointing as we are quite cautious and not used to having damaged material.
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C
Rating: 4 out of 5
Great, but 2 attachments to close the net have already broken
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S
Rating: 4 out of 5
A small unforeseen event caused the delivery not to happen on time... nothing important, but as time went by, I suspected that the delivery would not take place on D-Day...
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A
Rating: 4 out of 5
Experience facilitated by the ordering interface. Fast delivery. Product complies with our expectations. I recommend this site.
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H
Rating: 4 out of 5
Good quality, correct delivery time.
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M
Rating: 4 out of 5
CORRECT SERVICE
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L
Rating: 4 out of 5
Very satisfied with the availability of the sales advisors. However, I regret not having received a commercial gesture following the waiting time for the anchoring kit which prevented us from installing the trampoline this year. Best regards
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A
Rating: 4 out of 5
telephone attention was very helpful, quick delivery, no incidents,
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S
Rating: 4 out of 5
I am happy with the product and the service. The staff is competent and responsive, things were well explained to me. As for the customer service, same welcome and same responsiveness. This is what the customer is looking for: product quality, staff advice, and reliable customer service.
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G
Rating: 4 out of 5
+1 customer service (responsive to questions asked, product being restocked)
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V
Rating: 4 out of 5
Good product that meets my expectations, delivered on time and well packaged.
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L
Rating: 4 out of 5
Good service! We were delivered a larger trampoline at the same price because the delivery could not be made for a long time. We were then asked if we preferred to wait or have another one right away. I found that very professional. However, the delivery person was mediocre. He left us to take everything out of the truck without any help from him. It's the first time I've seen that as we have already had several things delivered.
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G
Rating: 4 out of 5
Very good.
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J
Rating: 4 out of 5
the delivery is perfect: sms info super! done within the announced hour, package in perfect condition delivered in the yard! Assembly not obvious... in fact, you need to take the time to read the entire brochure to avoid having to disassemble... after reading instructions at the end of explanations... Out of 48 springs, 47 ok ... but the 48th was from another series!!! Delivery of the 48th spring 3 days later by post!
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A
Rating: 4 out of 5
good product
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F
Rating: 4 out of 5
Good quality trampoline (much better than what you find in some sports stores). Assembly is not too complicated if there are several people. Let's see over time now! I recommend
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C
Rating: 4 out of 5
Hello, we had already made a previous purchase (family hammock) and this hammock seat gives us complete satisfaction. Very good quality, beautiful finish. The only downside concerns the delivery. Initially planned by carrier (which seemed to justify the transport cost) with appointment scheduling according to the sales site but ultimately delivery by post...
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G
Rating: 4 out of 5
order conforms to the announcement and delivery within 72 hours.
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