Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 4 stars

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Anne-sophie F.

Published on 13/10/2016 à 14h10 following a purchase from 03/09/2016

Fast delivery, good quality product

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Eric C.

Published on 09/10/2016 à 18h47 following a purchase from 16/09/2016

Very good responsiveness of the service

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Stephane W.

Published on 09/10/2016 à 08h37 following a purchase from 17/09/2016

fast and serious service

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Franck L.

Published on 06/10/2016 à 18h39 following a purchase from 13/09/2016

Of course, the telephone reception was good, less so with the delivery person, who came without calling (which was agreed upon) and was surprised that no one was there.

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Jean-louis L.

Published on 05/10/2016 à 08h28 following a purchase from 14/09/2016

Nothing to report

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Micaela D.

Published on 04/10/2016 à 10h17 following a purchase from 09/09/2016

Yes, I was satisfied with the item, a bit less with the delivery not being punctual regarding the time slot without notice. Also, I would suggest providing a professional assembly service as an option.

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Frederic I.

Published on 03/10/2016 à 11h37 following a purchase from 10/09/2016

Package received in good condition within a few days. Almost perfect as I am still waiting for the fixing kit.

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Francois A.

Published on 03/10/2016 à 10h53 following a purchase from 01/09/2016

Very good; reminder to ensure the correct order. Nothing to complain about.

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Jocelyn T.

Published on 29/09/2016 à 20h35 following a purchase from 07/09/2016

Very good product. Just a delay in delivery due to the carrier. Good commercial follow-up from France Trampoline during this issue.

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Duthen G.

Published on 29/09/2016 à 15h24 following a purchase from 31/08/2016

Product conforms to the description and delivered on time. For assembly, I recommend watching the very well-made video tutorials, the paper assembly guide is less clear. The trampoline seems to be of good quality. To see in the long term but it already brings happiness to the family!

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Lemaire A.

Published on 29/09/2016 à 13h33 following a purchase from 07/09/2016

Whether by phone or email, you were efficient and quick for the delivery, no problem assembling the trampoline, no worries.

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Rene P.

Published on 29/09/2016 à 08h54 following a purchase from 29/08/2016

very satisfied

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Severine D.

Published on 28/09/2016 à 18h49 following a purchase from 08/09/2016

Very good. No problems with the order.

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David S.

Published on 28/09/2016 à 17h25 following a purchase from 05/09/2016

Simplicity in assembly, beautiful quality, appropriate safety, I am perfectly satisfied. The only small problem is that the spring protection cover slips during the use of the trampoline.

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Stephane Q.

Published on 28/09/2016 à 12h43 following a purchase from 05/09/2016

net conforms to my expectations

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Jaume F.

Published on 27/09/2016 à 21h51 following a purchase from 22/08/2016

The trampoline is perfect, we set it up in a few hours and it seems very sturdy. Just one downside, the protective cover broke at the first use.

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Eric C.

Published on 27/09/2016 à 17h25 following a purchase from 03/09/2016

A fast delivery, and a perfectly adapted product, easy to set up

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Bernard V.

Published on 27/09/2016 à 12h56 following a purchase from 01/09/2016

Nothing to complain about, good service

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Lancine K.

Published on 27/09/2016 à 10h33 following a purchase from 02/09/2016

satisfied

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Lisette B.

Published on 27/09/2016 à 09h51 following a purchase from 05/09/2016

Delivery canceled by the carrier at least twice, without reason...

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Response from France Trampoline Published on 05/09/2016

Hello Madam, We have taken your negative feedback regarding the delivery of your Minimax fitness trampoline into account. We have reported the information to our logistics so that this does not happen again. We can only acknowledge the problem you encountered but we will ensure that it does not happen again. Sincere regards, The France Trampoline team.

Maud G.

Published on 26/09/2016 à 08h38 following a purchase from 03/09/2016

Very good purchase, easy to assemble and the result seems very sturdy.

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Luc D.

Published on 25/09/2016 à 15h12 following a purchase from 01/09/2016

defective product - Awaiting replacement product

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Response from France Trampoline Published on 04/09/2016

Hello Sir, We have taken your feedback regarding the freestyle jump board into account. We are currently addressing this defect. We will get back to you in the coming weeks to provide you with the most suitable solution so that you can use your freestyle board. We sincerely apologize for the problem encountered and remain at your disposal. The France Trampoline team.

Sardan J.

Published on 24/09/2016 à 20h44 following a purchase from 02/09/2016

Serious and reliable company, despite a slight problem with some carabiners, the handling for the replacement of defective parts was quick and efficient.

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Julien P.

Published on 23/09/2016 à 09h23 following a purchase from 22/08/2016

Thank you for the efficiency and service. Team attentive and reassuring. My sons' birthday went well thanks to the speed of delivery. ***

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Alcina B.

Published on 22/09/2016 à 14h39 following a purchase from 01/09/2016

Consider changing carriers because they do not contact you for the delivery day, moreover if you have it delivered to work, they deliver the package to reception without me being able to check the contents and not on the indicated day. This harms your image.

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Response from France Trampoline Published on 02/09/2016

Hello Madam, We have taken your feedback regarding the selected carrier DPD for your spare parts order into account. We are sorry to note that the service provided by the delivery person does not fully satisfy you, but this carrier indeed delivers without prior call. As indicated on our website, it is necessary to set the delivery day and a time slot on their website. Moreover, since the delivery took place at your workplace, it was up to the person who received the package to redirect the delivery person to you. We apologize for these inconveniences, but the most important thing is that the package arrived in good condition and that your children can use your trampoline again. The France Trampoline team.

David L.

Published on 22/09/2016 à 10h27 following a purchase from 01/09/2016

Very good

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Isabelle R.

Published on 22/09/2016 à 08h21 following a purchase from 31/08/2016

I am still missing the foot trampoline which is set and was not in the delivery!

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Christine P.

Published on 21/09/2016 à 15h54 following a purchase from 30/08/2016

Everything went well

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Caroline S.

Published on 21/09/2016 à 10h43 following a purchase from 26/08/2016

Quality product. Delivery circuit well identified. Just missing the confirmation that the missing product will indeed be delivered as indicated when ordering. But no confirmation in the order summary.

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Sandrine A.

Published on 17/09/2016 à 14h49 following a purchase from 16/08/2016

Ok for the trampoline but I'm still waiting for the anchoring kit.

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Response from France Trampoline Published on 19/08/2016

Hello, we have taken your feedback regarding the trampoline into account and we are pleased to see that the trampoline suits you. Regarding the ground fixing kit, it will be sent at the end of September as indicated on the website when you placed your order. The France Trampoline team.

Elisabeth T.

Published on 13/09/2016 à 21h34 following a purchase from 20/08/2016

It is a good product well secured for children. Too bad the anchoring kit is missing and that the delay is so long to receive it (1 month). The trampoline can serve both small and large and keeps all its promises!!!

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Marie-odile D.

Published on 13/09/2016 à 18h21 following a purchase from 23/08/2016

the service was satisfactory, the package delivered on time. No particular problem.

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Paul V.

Published on 13/09/2016 à 14h38 following a purchase from 19/08/2016

ok for receiving the package in very good condition, if possible the delivery person could perhaps specify delivery in the morning or afternoon

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Cathy F.

Published on 13/09/2016 à 14h37 following a purchase from 22/08/2016

very good site very easy to use. Delivered on time with a call for delivery then confirmed by text. However, still waiting for the rest of my order and no information on this subject.

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Cyril R.

Published on 11/09/2016 à 08h16 following a purchase from 03/08/2016

Very good handling, follow-up and delivery

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Claude G.

Published on 09/09/2016 à 17h42 following a purchase from 12/08/2016

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Jocelyne D.

Published on 09/09/2016 à 16h50 following a purchase from 18/08/2016

Order deadlines respected. Products well packaged.

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Maguy R.

Published on 09/09/2016 à 09h43 following a purchase from 16/08/2016

2 orders placed by phone... I only had to deal with specially efficient and friendly people. The only downside is that the transport cost (to Corsica) is sometimes higher than the order amount. I recommend without hesitation

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Jérôme B.

Published on 08/09/2016 à 21h54 following a purchase from 16/08/2016

Very good

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Jérémy K.

Published on 08/09/2016 à 20h57 following a purchase from 15/08/2016

Order processing was quick. Small downside, I received another customer's order instead of mine, but they did what was necessary to have it on time for my daughter's birthday. Very good product! (trampoline jump'up 250).

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