Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1 and 4 stars

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Carole T.
Rating: 4 out of 5
following a purchase from 03/06/2016
The advice obtained by phone before the purchase allowed me to choose the most suitable trampoline for my children. We set up the Waouh trampoline almost 2 weeks ago and the kids can't get enough of it (even my 6-year-old son who had some apprehensions at first). Despite a high price, it is clear that the quality of this model is there: all the components are solid and robust. We are considering disassembling it and storing it in our garage for long-term preservation.
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Martine B.
Rating: 4 out of 5
following a purchase from 08/06/2016
Good value for money. Only the trampoline leg/net pole attachments tend to slip due to the wind. A small design flaw due to the use of plastic spacers that can only slip on poorly tightened galvanized tubes.
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Alain C.
Rating: 4 out of 5
following a purchase from 08/06/2016
hello good reception of my order delivery in accordance with your sales conditions best regards
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Julien D.
Rating: 4 out of 5
following a purchase from 06/06/2016
Very good quality
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Pernet S.
Rating: 4 out of 5
following a purchase from 08/06/2016
quality product and customer service. fast delivery.
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Janine-agnes G.
Rating: 1 out of 5
following a purchase from 03/06/2016
Hello, I still haven't assembled the trampoline. My children are coming for the holidays with my little girls. They will do the assembly. Certainly very soon. My little girls are eager to come to Brittany (for the trampoline)....Best regards. ***
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Response from France Trampoline
Hello Madam, we are delighted to see that you have received your order and that the assembly will be done by your children during the holidays. Everything seems to be going well, but we do not understand why you rated us 1 star out of 5. If you wish to change your rating, you can request it by email so that the independent company Ekomi can send you a link to update your comment. Regarding the upcoming assembly, you can advise your children to visit our video page to watch our assembly videos. We remain at your complete disposal for any questions. The France Trampoline team.
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Sébastien G.
Rating: 4 out of 5
following a purchase from 02/06/2016
Quality trampoline++ Serious delivery.
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Guerin C.
Rating: 4 out of 5
following a purchase from 06/06/2016
Nothing to complain about, everything went well
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Laurent C.
Rating: 4 out of 5
following a purchase from 07/06/2016
Quality material. Very satisfied with the product.
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Emmanuel R.
Rating: 4 out of 5
following a purchase from 05/06/2016
Quality product. The children love it. Regarding dimensions, we are beyond what we could find in stores. Perfect.
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Frederic Q.
Rating: 4 out of 5
following a purchase from 04/06/2016
Correct delivery
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Cécile B.
Rating: 4 out of 5
following a purchase from 02/03/2016
Once the product was available and in stock, the sending and delivery were done quickly. When I contacted France Trampoline for information about the status of my order, I received very quick responses. Oval trampoline 4.30 of good quality with a very good bounce that allows our son to complete his club training at home. The assembly is ultimately quite simple.
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Karine A.
Rating: 4 out of 5
following a purchase from 08/06/2016
Easy navigation on the site. Very reasonable prices.
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Mauricette C.
Rating: 4 out of 5
following a purchase from 22/04/2016
Perfect
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Marielle B.
Rating: 1 out of 5
following a purchase from 04/04/2016
Trampoline of poor quality, hook ripped off at the first jump, I had another one before that lasted 7 years outside all year without being covered, this one is already cracking, I do not recommend this product to anyone.
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Response from France Trampoline
Hello Sir, We apologize for the issue encountered with the plastic carabiners. We will send you new steel carabiners so that this does not happen again and you can use the trampoline with complete peace of mind. Our safety net is very tight on the trampoline for safety reasons and must be properly installed. Does your net go all the way around the protective pad? Is it well distributed under the entire trampoline? Could you send us a global photo of your trampoline so that we can check your installation? We renew our apologies for this inconvenience. The France Trampoline team.
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Ghislain T.
Rating: 4 out of 5
following a purchase from 24/04/2016
Carrier who came without an appointment calling in front of my house. And also made unpleasant remarks because I did not answer the phone immediately, trampoline of good quality.
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Jlouis M.
Rating: 4 out of 5
following a purchase from 23/05/2016
Trampoline ***. Good quality, clear instructions, fast delivery. But: The top arch of the net comes off the ends of the poles with each use. The fastening should be reinforced, for example, with a strap.
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Antoine L.
Rating: 4 out of 5
following a purchase from 18/03/2016
Good service. Thank you and good continuation.
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Francois K.
Rating: 4 out of 5
following a purchase from 01/06/2016
Trampoline of excellent quality; To see over time, but for now, it holds up quite well against the assaults of my 2 boys! However, the "door" of the trampoline could use improvements (closure rather than Velcro and carabiners)
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Maguy M.
Rating: 4 out of 5
following a purchase from 22/05/2016
Very good reception by phone and precise information about the material. The processing of the order was a bit long, but the arrival of the package was well scheduled, at the expected time. The material fits very well.
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Antonio R.
Rating: 4 out of 5
following a purchase from 30/05/2016
I am satisfied with the last order of springs for our two trampolines, it was quick and the product was as requested. The only downside is that we are still waiting for the purchase invoice, which they have not sent us yet. Regards.
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Response from France Trampoline
Hello good morning, First of all, thank you for your trust in our products and in our company. Sorry for the delay in sending the invoice, as soon as we were aware of it, we resolved it. A cordial greeting and enjoy the trampoline to the fullest. The Jump'in Spain team!
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Pascal C.
Rating: 4 out of 5
following a purchase from 18/03/2016
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David P.
Rating: 4 out of 5
following a purchase from 06/05/2016
Fast delivery, scheduled time respected.
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Julián S.
Rating: 4 out of 5
following a purchase from 09/05/2016
good telephone attention, and speed in the delivery of the order
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Elisabeth H.
Rating: 4 out of 5
following a purchase from 06/04/2016
Speed of processing for the order and delivery made within the expected time. The carrier contacts to set the appointment. Quality of the product is impeccable. I recommend France Trampoline to my acquaintances.
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Jean-pierre F.
Rating: 4 out of 5
following a purchase from 25/05/2016
The package suffered damage for the first time, resulting in non-delivery. France Trampoline reacted well because as soon as they were informed, they sent out a second delivery which this time was delivered without damage. Delivery times were longer than expected.
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Marie C.
Rating: 4 out of 5
following a purchase from 30/05/2016
Trampoline of very good quality. The assembly with 2 people took much longer than the 1h30 indicated in the guide (over 3 hours with 2 people), it's better to know that. Everything else is absolutely perfect. Thank you.
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Frédéric P.
Rating: 4 out of 5
following a purchase from 20/05/2016
too bad we cannot order certain parts individually (e.g.: spacers for fixing protective net poles)
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Frederic B.
Rating: 4 out of 5
following a purchase from 31/05/2016
The delivery was very fast which is pleasant because the children could no longer use the trampoline without the net.
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Richard F.
Rating: 4 out of 5
following a purchase from 30/05/2016
A phone call just before the order because I was not sure of the reference of the part and a customer service worthy of the name!!!
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Beatrice D.
Rating: 4 out of 5
following a purchase from 07/03/2016
Very good service
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Valerie P.
Rating: 4 out of 5
following a purchase from 03/04/2016
to recommend
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Christophe M.
Rating: 4 out of 5
following a purchase from 03/03/2016
yes, very good. the packages were not too heavy.
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Melanie R.
Rating: 4 out of 5
following a purchase from 07/04/2016
The sellers give good advice on the products but they encourage us to buy the most expensive trampolines. In the end, I do not regret my purchase, but the trampolines are really large.
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Response from France Trampoline
Hello, We are pleased to see that the advice given by our sales representative has fully satisfied you. We hope that the Ovalie 490 trampoline will satisfy you for years to come. Regarding the price of the trampoline, we systematically offer models that match the needs (current and future) and the budget of our clients. We remain at your service. The France Trampoline team.
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Corinne B.
Rating: 4 out of 5
following a purchase from 27/05/2016
Happy
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Maryse O.
Rating: 4 out of 5
following a purchase from 28/03/2016
Fast delivery, the material seems to be of good quality.
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Stephanie D.
Rating: 4 out of 5
following a purchase from 18/03/2016
shipping costs too expensive
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Sylvain B.
Rating: 4 out of 5
following a purchase from 26/05/2016
Delivered in 1 week, trampoline easy to assemble in 1h30, very happy children. The only downside, after a week, a permanent squeaking due to the springs that got damp as soon as there are children playing inside.
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Magali P.
Rating: 4 out of 5
following a purchase from 09/05/2016
Excellent quality product like the rest only delivery time too long apparently due to stock shortage.....
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Response from France Trampoline
Hello Madam, we are delighted to see that you appreciate the quality of our products. We do our utmost to provide you with quality material. Regarding the delivery, indeed at the time of your purchase, this item was out of stock for a few days, as indicated on the product sheet and in the cart. In any case, we remain at your disposal by phone if needed. The France Trampoline team.
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Thomas H.
Rating: 4 out of 5
following a purchase from 07/05/2016
Ok, fast
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