Customer reviews of France Trampoline

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Ludovic P.

Rating: 4 out of 5

Published on 04/11/2015 à 16h33 following a purchase from 26/08/2015

products conform to the order. a bit long delays. Good bulk purchase as it is a bit expensive.

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Nicolas W.

Rating: 4 out of 5

Published on 03/11/2015 à 20h30 following a purchase from 25/08/2015

Very good quality trampoline. The point of improvement, in my opinion, lies in the design of the cushion borders that cover the edge of the jumping mat: These borders bend under the cushion over time with jumps and no longer protect the feet from the springs.

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Response from France Trampoline Published on 29/08/2015

Hello, we have taken your comment into account. We will contact you to obtain photos from you to better understand your request and check if your installation is done correctly. The France Trampoline team.

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Timothy C.

Rating: 4 out of 5

Published on 02/11/2015 à 14h50 following a purchase from 20/07/2015

Everything is fine except for the lack of clarity on the assembly instructions, particularly for the cover for Apollo 44. I broke a hook while trying to assemble it for the first time, so I was disappointed not to be able to enjoy this new material from the start. Maybe the customer service can replace the cover with this broken hook?

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Response from France Trampoline Published on 23/07/2015

Hello, we thank you for your comment. We will contact you by phone to explain how to set up the protective cover on your rectangular trampoline. We will, of course, send you the necessary number of hooks to replace the broken ones. The France Trampoline team.

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Evelyne L.

Rating: 4 out of 5

Published on 31/10/2015 à 21h52 following a purchase from 12/09/2015

everything is fine .. except the roof does not fit

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Katell L.

Rating: 4 out of 5

Published on 29/10/2015 à 14h31 following a purchase from 24/09/2015

I would have given 5 stars if there hadn't been a small problem with the delivery: the black loops of the net did not fit on the posts, they were too narrow; I later received some adapters to fit the net. Otherwise, the trampoline is great, very sturdy compared to what I can see with others. The service is impeccable. I always recommend it to others.

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Fabien V.

Rating: 4 out of 5

Published on 29/10/2015 à 10h36 following a purchase from 17/09/2015

the attachment of the legs to the elastic mat support arch is strange. the 'T' does not completely hold the legs. that's just my opinion.

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Response from France Trampoline Published on 20/09/2015

Hello, we will contact you by phone to check your installation. The France Trampoline team

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Laetitia L.

Rating: 4 out of 5

Published on 28/10/2015 à 14h50 following a purchase from 19/08/2015

Fast and efficient

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Beatrice N.

Rating: 4 out of 5

Published on 27/10/2015 à 21h31 following a purchase from 18/08/2015

This is the second time I order from France Trampoline, and like the first time, the order was well taken into account and the delivery was made within the announced timeframe. Excellent service provided

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Gladys A.

Rating: 4 out of 5

Published on 27/10/2015 à 21h29 following a purchase from 01/09/2015

Order received quickly. Good product quality. Customer service is good advice.

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Claude D.

Rating: 4 out of 5

Published on 26/10/2015 à 14h49 following a purchase from 31/08/2015

Fast delivery and quick response to my email, very good product thank you

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Sylvie C.

Rating: 4 out of 5

Published on 15/10/2015 à 18h10 following a purchase from 27/08/2015

Product that meets our expectations but it's a shame we had to wait due to a stock shortage but overall very satisfied

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Beatrice B.

Rating: 4 out of 5

Published on 14/10/2015 à 18h33 following a purchase from 08/07/2015

quick delivery, product conforms

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Gisele B.

Rating: 4 out of 5

Published on 14/10/2015 à 14h22 following a purchase from 29/07/2015

ultra fast delivery (24h)

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Gaël A.

Rating: 4 out of 5

Published on 13/10/2015 à 15h43 following a purchase from 08/09/2015

There was a small hiccup with the delivery, it seems to be a communication problem between France Trampoline and the carrier. Otherwise perfect.

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Marianne D.

Rating: 4 out of 5

Published on 12/10/2015 à 16h54 following a purchase from 24/08/2015

Very good service despite a rather "expensive" shipping cost and carriers not always very friendly!!!

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Anne D.

Rating: 4 out of 5

Published on 10/10/2015 à 17h51 following a purchase from 22/08/2015

Excellent service!

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Laure G.

Rating: 4 out of 5

Published on 09/10/2015 à 18h22 following a purchase from 07/08/2015

Very fast service, the trampoline seems to be of very good quality, to see in use. I was advised by a friend who owns the same trampoline. The children are delighted.

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Enrica M.

Rating: 4 out of 5

Published on 09/10/2015 à 16h17 following a purchase from 31/07/2015

Yes, I would recommend it for the product but I would improve the transport which was poor.

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Marcel R.

Rating: 4 out of 5

Published on 08/10/2015 à 18h58 following a purchase from 03/09/2015

Short and respected deadlines, good overall quality to be evaluated over time.

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Gaetano P.

Rating: 4 out of 5

Published on 08/10/2015 à 17h55 following a purchase from 16/07/2015

The packaging is a bit weak for the weight of the content.

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Martial J.

Rating: 4 out of 5

Published on 08/10/2015 à 10h21 following a purchase from 09/07/2015

good delivery and good material

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Fabien G.

Rating: 4 out of 5

Published on 07/10/2015 à 15h29 following a purchase from 12/08/2015

Ordered and very fast delivery. Very nice trampoline. However, a small downside a hook to tighten the net broke on the first use.

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Christian R.

Rating: 4 out of 5

Published on 07/10/2015 à 14h28 following a purchase from 22/07/2015

TOP after-sales service

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David C.

Rating: 4 out of 5

Published on 06/10/2015 à 09h21 following a purchase from 14/07/2015

Good service

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Frédéric T.

Rating: 4 out of 5

Published on 06/10/2015 à 08h37 following a purchase from 25/08/2015

very good service, very available and accommodating advises on quality products

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Marilyne R.

Rating: 4 out of 5

Published on 05/10/2015 à 15h26 following a purchase from 03/08/2015

Perfect

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David L.

Rating: 4 out of 5

Published on 01/10/2015 à 20h45 following a purchase from 18/06/2015

happy with the service, the speed of deliveries

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Véronique B.

Rating: 4 out of 5

Published on 01/10/2015 à 13h13 following a purchase from 16/07/2015

Happy with the product. I had not received the gift and it was sent to me. The children are delighted with their beautiful gift. I bought the winter cover so they can enjoy it longer.

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Antonio P.

Rating: 4 out of 5

Published on 01/10/2015 à 11h17 following a purchase from 18/06/2015

On-time delivery and easy to assemble cover

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Sylvie G.

Rating: 4 out of 5

Published on 29/09/2015 à 19h17 following a purchase from 21/07/2015

No particular problems except the manual which lacks clarity and precision.

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Aurelien V.

Rating: 4 out of 5

Published on 28/09/2015 à 11h48 following a purchase from 13/07/2015

Very good quality. Excellent design. Assembly instructions could be improved.

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Delphine B.

Rating: 4 out of 5

Published on 27/09/2015 à 12h32 following a purchase from 23/08/2015

A quality material that pleases the whole family! A bit worried because after a year, some parts were broken but the customer service replaced them at a low cost.

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Ramon S.

Rating: 4 out of 5

Published on 27/09/2015 à 08h12 following a purchase from 26/07/2015

In general terms, quite good, attention, performance, service, the only thing I am not satisfied with is the cost of shipping, I consider it excessively expensive.

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Christophe D.

Rating: 4 out of 5

Published on 26/09/2015 à 21h51 following a purchase from 11/07/2015

No problem

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Alexandre L.

Rating: 4 out of 5

Published on 24/09/2015 à 14h28 following a purchase from 30/07/2015

Very good product: sturdy, safe, and very fun for children, however, the pallet arrived damaged with an open package: the carrier is not great and does not match the delivered material

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Vincent C.

Rating: 4 out of 5

Published on 23/09/2015 à 20h32 following a purchase from 17/06/2015

The attachments of the trampo-foot are very fragile (plastic) and are already broken. The trampo-foot is not worth its price.

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Bérangère B.

Rating: 4 out of 5

Published on 23/09/2015 à 12h18 following a purchase from 24/06/2015

No issues with the order placed. Well-organized delivery. Assembly okay. I had questions and was able to easily reach someone from the company.

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Francoise S.

Rating: 4 out of 5

Published on 23/09/2015 à 08h58 following a purchase from 12/08/2015

Good evaluation, followed work, good reception.

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Frédéric L.

Rating: 4 out of 5

Published on 17/09/2015 à 15h16 following a purchase from 23/07/2015

For now, nothing to complain about!

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Dominique L.

Rating: 4 out of 5

Published on 16/09/2015 à 21h52 following a purchase from 22/07/2015

Good responsiveness to a size problem which happens to be the protective net. A second one was sent which unfortunately was also not the right one and I am still waiting for the correct net for a 4.90m.

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