Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1 and 4 stars

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Alain M.

Published on 21/08/2015 à 13h25 following a purchase from 19/06/2015

GOOD AND FAST

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Jean-Loup C.

Published on 21/08/2015 à 10h51 following a purchase from 05/06/2015

The trampoline is a very good product and we are very satisfied. However, after discussing with several friends, we are surprised not to have benefited from a special offer such as the free protective cover that our friends were able to receive. A small remark also on the hooks holding the protective net: these plastic hooks are subjected to too much force and open very easily until they escape and release the net. They need to be put back in place very often. Our daughter is the only one using the trampoline and she only weighs 44 kg at 15 years old.

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Rémi C.

Published on 20/08/2015 à 12h54 following a purchase from 02/07/2015

I was able to set up the trampoline yesterday after a few hours of concentration... rewarded with some really great moments afterwards with my children. Very good and beautiful material. However, I have a (new) complaint to pass on to you: it concerns the anchoring kit that was delivered with the trampoline. It was a kit offered with a promo code supposedly compatible with the oval 490 that I purchased. After installation, it seems that it is not. The straps are far too short to connect the anchor and the structure of the trampoline (the steel tube where the springs are attached) as presented in the diagram of the manual. Would the kit provided correspond to a shorter model?

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Mathieu P.

Published on 20/08/2015 à 09h21 following a purchase from 18/06/2015

Speed of services.

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Micheline H.

Published on 19/08/2015 à 16h38 following a purchase from 10/06/2015

Very satisfied

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Dominique J.

Published on 19/08/2015 à 16h25 following a purchase from 03/06/2015

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Geneviève D.

Published on 19/08/2015 à 11h29 following a purchase from 10/06/2015

Very good product The ladder is not practical, we used another aluminum one.

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Anne D.

Published on 19/08/2015 à 09h56 following a purchase from 20/05/2015

Very good product

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Franck L.

Published on 18/08/2015 à 17h26 following a purchase from 16/06/2015

Fast delivery in less than a week. Palette arrived a bit broken. But without damage. Easy assembly with the provided documentation. Good product.

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Nicolaas K.

Published on 18/08/2015 à 17h11 following a purchase from 26/05/2015

Good product, fast delivery.

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Laure G.

Published on 16/08/2015 à 13h21 following a purchase from 24/05/2015

Item in good condition, delivery within three days, satisfactory experience.

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Isabelle M.

Published on 14/08/2015 à 19h56 following a purchase from 12/06/2015

Good material corresponding to the description. Only the delivery person did not make an appointment for their first visit, hence a second visit by appointment this time 2 days later.

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Nicolas N.

Published on 13/08/2015 à 15h21 following a purchase from 09/07/2015

Very good product, simple assembly.

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Brice D.

Published on 12/08/2015 à 17h49 following a purchase from 29/04/2015

Very good product, my children are delighted!

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Dunet L.

Published on 12/08/2015 à 16h42 following a purchase from 01/07/2015

The quality of the trampoline is up to the description provided by the site. The only criticism concerns the quality of the packaging during transport. Indeed, the package must be about 3 meters long and the pallet is only 1 meter. The result is that the package arrived torn and several pieces were missing to assemble the trampoline. Fortunately, the after-sales service was very responsive and within two days we received the missing pieces. I recommend both the site and the material, which is much more robust than the budget trampolines.

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Christophe B.

Published on 12/08/2015 à 12h32 following a purchase from 01/07/2015

Very serious, very well explained for placing the order and delivered very quickly.

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Sylvie C.

Published on 11/08/2015 à 17h55 following a purchase from 05/05/2015

Delivery made quickly

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Nicolas C.

Published on 11/08/2015 à 15h57 following a purchase from 28/04/2015

The springs do not conform to the instructions: both ends are identical and very difficult to insert into the tube, you have to hit with a hammer which can only damage the surface treatment. It takes rather three strong adults than two to stretch the fabric. Apart from this important point, assembly is simple and the instructions are clear. Its longevity will allow us to judge the product.

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Fabien W.

Published on 10/08/2015 à 08h35 following a purchase from 11/05/2015

The children wanted this oval trampoline, I hesitated for a long time regarding the price. Finally, the whole family is delighted, my children aged 17, 14, and 11 are very satisfied, and I am too regarding the quality of the product. Best regards ***

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Denis C.

Published on 09/08/2015 à 21h31 following a purchase from 26/04/2015

As always, top material and quality.

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Eddy R.

Published on 09/08/2015 à 16h28 following a purchase from 17/05/2015

VERY GOOD PHONE CONTACT TO CONFIRM REFERENCES.

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Gregory C.

Published on 09/08/2015 à 10h30 following a purchase from 05/07/2015

Well secured closure

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Denis C.

Published on 08/08/2015 à 18h10 following a purchase from 27/06/2015

Speed of delivery. Spare parts always available.

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Sandrine M.

Published on 08/08/2015 à 16h23 following a purchase from 20/06/2015

Fast and scheduled delivery.

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M. Ou Mme P.

Published on 08/08/2015 à 13h26 following a purchase from 04/07/2015

Good quality trampoline, easy assembly and well explained. One remark: it's a pity to offer the ground anchoring kit when it is provided with the trampoline. One criticism: obligation to take a day off to receive delivery! The carrier delivers between 8 am and 6 pm, without being able to give a time slot, simply astonishing these days!!

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Jacques P.

Published on 08/08/2015 à 11h23 following a purchase from 27/06/2015

Nothing to report. Everything was OK.

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Lise P.

Published on 06/08/2015 à 09h54 following a purchase from 28/05/2015

Serious services, very useful advice from the sellers, easy assembly (except for the roof, which only has instructions in English), robust materials that give a sense of security.

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Monique D.

Published on 05/08/2015 à 21h13 following a purchase from 13/05/2015

very good

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Laurent R.

Published on 05/08/2015 à 12h16 following a purchase from 06/05/2015

Good service

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Cédric B.

Published on 05/08/2015 à 09h26 following a purchase from 22/04/2015

Fast delivery of a replacement canvas + springs. The only downside was that 3 springs were missing out of 20, but after reporting it by email, I quickly received the three missing ones. I replaced the canvas without difficulty; it matched exactly with the old one (same number of springs, same dimensions).

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Antonio P.

Published on 04/08/2015 à 20h59 following a purchase from 28/04/2015

The trampoline works very well. The assembly, however, has been much more complicated and heavy than indicated in the advertising

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Antonio P.

Published on 04/08/2015 à 18h21 following a purchase from 09/06/2015

The trampoline works very well. The assembly, however, has been much more complicated and heavy than indicated in the advertising

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Stephane G.

Published on 04/08/2015 à 09h35 following a purchase from 12/05/2015

Very satisfied except maybe with the delivery person who has not much flexibility in delivery times and whose website bugs

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Pascal C.

Published on 03/08/2015 à 21h19 following a purchase from 20/04/2015

Good

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Sébastien G.

Published on 03/08/2015 à 18h37 following a purchase from 29/06/2015

the site is very clear, product conforms to the description and photos. Very good telephone contact for additional information on delivery, delivery was made on time. The carrier was perfect.

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Angélique H.

Published on 03/08/2015 à 12h32 following a purchase from 01/06/2015

Serious company and very responsive

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Alexandre P.

Published on 01/08/2015 à 08h12 following a purchase from 25/04/2015

Correct service.

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Stephane G.

Published on 31/07/2015 à 19h32 following a purchase from 15/05/2015

Very good advice by phone before placing the order

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Vincent B.

Published on 31/07/2015 à 18h10 following a purchase from 26/06/2015

fast delivery, good quality material. Assembly guide not very clear. Photos would be necessary

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Eric M.

Published on 30/07/2015 à 21h52 following a purchase from 07/05/2015

Ordered material impeccable, terrible delivery person!

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