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Y
Rating: 4 out of 5
Nothing to say, delivery time and quality are perfect.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Good.
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B
Rating: 4 out of 5
Good quality accessories and very good order + delivery time.
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B
Rating: 4 out of 5
Solid material, easy to assemble, delivered on time. Perfect! However, the gadget for playing ball in the trampoline detaches too easily.
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C
Rating: 4 out of 5
All OK. Good product. Easy assembly, however, the tensioners of the safety net break easily (it's plastic!!! not normal..). Sorry.
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P
Rating: 4 out of 5
Our daughter does competitive gymnastics. She went through the fabric of our previous trampoline! We can therefore affirm that your material is really of very high quality. The only downside is the instructions and assembly explanations that must be thoroughly reviewed.
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S
Rating: 4 out of 5
Fast order and careful shipping. Website not clear enough.
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V
Rating: 4 out of 5
Nothing to complain about.
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C
Rating: 4 out of 5
good
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J
Rating: 4 out of 5
Very good welcome during the request for information that turned into an order. Very fast delivery time - clear explanation for assembly - The only problem encountered was that 2 isolated nailed boards were placed on the pallet, underneath the trampoline package. These nails simply pierced the cardboard without damaging the trampoline.
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A
Rating: 4 out of 5
Trampoline of very good quality, easy assembly, possible to do alone without difficulties. The only downside is the foam covers on the bars surrounding the trampoline that keep slipping, leaving the white foam unprotected in some places. Otherwise, very happy with the size (3.60m) and the design.
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B
Rating: 4 out of 5
I received the ordered items without error.
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M
Rating: 4 out of 5
FAST DELIVERY GUARANTEED BY CARRIER. VERY SATISFIED.
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M
Rating: 4 out of 5
nothing to report. Fast and careful delivery. Good communication, good product
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V
Rating: 4 out of 5
perfect reception
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A
Rating: 4 out of 5
very good trampoline: wow 4m30. our children have fun on it from morning till night! one flaw, the safety net was a bit torn upon opening. the protective cover is easy to put on and fits very well! the delay between ordering and delivery is 5 days. I recommend it to all our friends!
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S
Rating: 4 out of 5
the trampoline is of good quality, but difficult to assemble, I had a problem with an incorrect part at the start, and the carrier caused damage in my garden that has not yet been resolved, despite numerous reminders...
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D
Rating: 4 out of 5
Good service. Delivery as expected and on time.
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P
Rating: 4 out of 5
very good purchase, very robust material and very good quality (made in France) perfect for adults and children.
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C
Rating: 4 out of 5
The order and delivery went well, but the product (trampoline roof) is not as good as I expected. It is not an item developed by France Trampoline, it is just distributed by them and it shows in the inferior quality compared to other products. Assembly is laborious because even with several people, the roof is difficult to handle to be lifted to the right height. The instructions advise to dismantle it as soon as there are heavy rains or wind!!! Very difficult to comply with if it takes 3 or 4 people ready to spend half an hour dismantling it each time! So, I leave it and will see how long it lasts, knowing that to avoid water pockets, I pulled the tarp with clamps.
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S
Rating: 4 out of 5
Delivery within the announced timeframe, on the day by a friendly delivery person. Quite easy to assemble, and rather quick for a device of this size. No particular difficulty. One point to possibly improve: the black caps on top of the poles tend to come off... a bit: find a way to clip them.
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S
Rating: 4 out of 5
good quality and delivery, a bit hard to put on
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L
Rating: 4 out of 5
The device seems to be of good quality, easy to assemble if you follow the instructions (a small reservation however for the fiberglass rods that hold the net at the top). My grandchildren are having a blast, and even their parents...
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V
Rating: 4 out of 5
Despite the good size, the net is a bit too small. The phone reception was very good.
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S
Rating: 4 out of 5
Very good material
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F
Rating: 4 out of 5
I am happy with the speed of shipping! I liked that they called us before shipping to check if we had taken the right measurements for the cover!
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F
Rating: 4 out of 5
We are happy with the result, the material seems to be of quality and designed to last, except perhaps for the plastic attachments of the net. However, I take away one star for the quality of the assembly instructions, which I find insufficiently detailed. I recommend reading several pages ahead of where you are, to be sure to understand well (for example, that the holes must be facing the connectors when you insert the legs, impossible to correct afterwards). And to not lose or break any screws as there are no spares. If, like me, you break a screw, it's a DIY system to finish because it's impossible to keep the kids waiting any longer.
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O
Rating: 4 out of 5
It was very easy for me to place an order on the site
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N
Rating: 4 out of 5
material conforms to the order, assembly instructions for the roof a bit basic, it seems that a part is missing for more solidity, problem with the carrier who did not contact us
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Response from France Trampoline
Hello, we thank you for your comment on the Booster 390 trampoline. We are delighted to see that it meets your expectations. Regarding the delivery, the carrier tried to contact you for more than a week and having no news from you, they must have put it in delivery before the package was automatically returned to us. We remain at your disposal for any questions. The France Trampoline team.
S
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
the assembly of the trampoline structure is poorly explained... everything else is ok 2 hours of assembly!! the kids are thrilled! thank you!!
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S
Rating: 4 out of 5
very good quality price, service ok
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C
Rating: 4 out of 5
Very good commercial service. Very short delivery times respected! Material that seems solid. Assembly a bit long. The safety clips for each piece of the frame should have been present everywhere to secure the assembly. The springs are designed for assembly without disassembly. I had to create a tool for easy disassembly, otherwise it is too hard. Once assembled, beautiful quality and the product is very responsive. I am satisfied with the quality/price ratio.
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J
Rating: 4 out of 5
Very complete website, information available and easy to find. Good advice. Good explanations. Good product description. Very good quality of the product and easy to assemble. However, at delivery, some parts were missing but customer service is very responsive and sent them to me quickly and free of charge.
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F
Rating: 4 out of 5
Everything is in accordance with the promises
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C
Rating: 4 out of 5
very responsive company
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Y
Rating: 4 out of 5
Very good quality of products, a bit expensive. A part of the order was missing, but after a phone contact, everything was sorted out.
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P
Rating: 4 out of 5
In accordance with the order. Delivery respected..
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K
Rating: 4 out of 5
Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....
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S
Rating: 4 out of 5
Seller attentive, delivery within the deadlines, good quality material
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