Customer reviews of France Trampoline

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Eric D.

Rating: 4 out of 5

Published on 19/06/2023 à 10h34 following a purchase from 29/05/2023

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Claude M.

Rating: 4 out of 5

Published on 19/06/2023 à 08h20 following a purchase from 24/05/2023

Error on my part when I placed the order. I was able to return the item and order another one. Shipping costs at my expense. Total process a bit long.

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Nathalie M.

Rating: 4 out of 5

Published on 18/06/2023 à 21h20 following a purchase from 22/05/2023

In some places, the blue and green paint is damaged. We are afraid that over time, it will rust. The instructions are not very clear on which side to put the washer (bolt side or nut side?)

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Oceane K.

Rating: 4 out of 5

Published on 15/06/2023 à 21h27 following a purchase from 19/05/2023

Very good phone exchange, quick and serious order. The material seems to be of quality. We will have to see how it holds up over time, the only downside is that one of the screws to fix it to the ground broke even though it was not fully inserted, for the others, everything went well.

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Arthur F.

Rating: 4 out of 5

Published on 15/06/2023 à 17h11 following a purchase from 24/05/2023

It is not emphasized enough that there are packs and items with only the trampoline. If I had known, I would have taken a pack... With your competitors, we don't have this problem.

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Cyril P.

Rating: 4 out of 5

Published on 14/06/2023 à 11h18 following a purchase from 22/05/2023

A manual would have been useful especially to know if the net should be fixed in front or behind the posts. Otherwise quality = ok.

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Bruno D.

Rating: 4 out of 5

Published on 14/06/2023 à 08h19 following a purchase from 24/05/2023

Good phone reception

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Nelly M.

Rating: 4 out of 5

Published on 13/06/2023 à 11h38 following a purchase from 20/05/2023

Very good

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David F.

Rating: 4 out of 5

Published on 12/06/2023 à 21h21 following a purchase from 22/05/2023

For spare parts for trampolines, the price is really too high, and the relative satisfaction mainly comes from the packaging. Too much plastic to throw away when it could be replaced by cardboard or paper and in a smaller volume... For the rest, the trampoline is great, an excellent investment for the children, and of very good quality.

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Simone R.

Rating: 4 out of 5

Published on 12/06/2023 à 12h10 following a purchase from 21/05/2023

Speed of delivery. Quality of the material

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Claire F.

Rating: 4 out of 5

Published on 12/06/2023 à 10h21 following a purchase from 18/05/2023

Not enough hoops.

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Marie-christine B.

Rating: 4 out of 5

Published on 11/06/2023 à 13h12 following a purchase from 21/05/2023

Products conform to the order. Fast delivery.

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Chantal S.

Rating: 4 out of 5

Published on 11/06/2023 à 08h29 following a purchase from 20/05/2023

What I criticize is the closure that does not open completely.

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Christian G.

Rating: 4 out of 5

Published on 06/06/2023 à 21h32 following a purchase from 13/05/2023

Very good telephone reception to resolve a payment card issue

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Lorena J.

Rating: 4 out of 5

Published on 06/06/2023 à 15h53 following a purchase from 12/05/2023

Very good service. The trampoline was easy to find on the website. Delivery on site was good, but we had to organize the delivery twice. The product was well packaged.

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Remi B.

Rating: 4 out of 5

Published on 06/06/2023 à 13h34 following a purchase from 16/05/2023

Quality company. Surprised by the change in materials of the net and foams which seem less qualitative than when I bought the trampoline. But no issues to report for now. If the lifespan is 10 years like last time, it will be perfect.

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Cécile M.

Rating: 4 out of 5

Published on 05/06/2023 à 13h30 following a purchase from 15/05/2023

No problem. Very fast delivery and well packaged.

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Jean-noël B.

Rating: 4 out of 5

Published on 05/06/2023 à 09h14 following a purchase from 15/05/2023

Very satisfied with my zip line. One issue: the sling on the starting tree was too short and I had to buy a longer one without getting the other one back.

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Seynabou T.

Rating: 4 out of 5

Published on 04/06/2023 à 09h10 following a purchase from 15/05/2023

Satisfied with the product

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Adèle R.

Rating: 4 out of 5

Published on 31/05/2023 à 17h56 following a purchase from 07/05/2023

The package is delivered on an unsuitable pallet. The boxes stick out a lot and are therefore damaged upon receipt, fortunately nothing is at risk inside. As for the product, it seems to be of very good quality. However, the elastics used to hold the safety net are already broken after a fall... a bit disappointing at this price...

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Jessy M.

Rating: 4 out of 5

Published on 31/05/2023 à 12h38 following a purchase from 17/04/2023

Good

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Éric S.

Rating: 4 out of 5

Published on 30/05/2023 à 14h57 following a purchase from 08/05/2023

Excellent: fast, efficient, compliant material, just the assembly documentation could be improved.

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Jean-noël B.

Rating: 4 out of 5

Published on 30/05/2023 à 12h39 following a purchase from 08/05/2023

Good service but I would have appreciated a commercial gesture since the sling cable provided with the package was too short to go around the tree and I had to order a longer one without return of the small one.

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Fanny G.

Rating: 4 out of 5

Published on 29/05/2023 à 15h18 following a purchase from 06/05/2023

The small ordered items (carabiners) were poorly packaged and slipped through the poorly taped cardboard. The after-sales service was very responsive and sent me the missing item by post.

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Nadège R.

Rating: 4 out of 5

Published on 29/05/2023 à 08h47 following a purchase from 06/05/2023

Product corresponding to our expectations

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Katia C.

Rating: 4 out of 5

Published on 26/05/2023 à 13h48 following a purchase from 01/05/2023

Very good product. Just a problem with the finishing skirt not matching the poles for fixing.

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Laure D.

Rating: 4 out of 5

Published on 25/05/2023 à 18h29 following a purchase from 29/04/2023

Good trampoline but the instructions are really more than brief! This makes assembly complicated... Closure not going down completely preventing full opening, making access more difficult for children

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Fabrice G.

Rating: 4 out of 5

Published on 25/05/2023 à 10h21 following a purchase from 03/05/2023

Very nice welcome and advice

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Gwénola M.

Rating: 4 out of 5

Published on 24/05/2023 à 09h29 following a purchase from 30/04/2023

Very good quality of the trampoline but the assembly instructions are sometimes not precise enough and can lead to assembly errors that also require a lot of force sometimes

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Jocelyne D.

Rating: 4 out of 5

Published on 23/05/2023 à 21h35 following a purchase from 28/04/2023

The person I spoke to on the phone provided the right information, very friendly

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Linda T.

Rating: 4 out of 5

Published on 23/05/2023 à 19h46 following a purchase from 28/04/2023

The delivery date I requested was not respected.

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Roger M.

Rating: 4 out of 5

Published on 23/05/2023 à 17h50 following a purchase from 28/04/2023

Perfect...super friendly phone reception (kindness, speed...)

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Jean Philippe D.

Rating: 4 out of 5

Published on 23/05/2023 à 16h53 following a purchase from 28/04/2023

Delivery: torn box, big scare but ultimately everything went well during assembly. Material: everything seems to be of good quality, just change the strap system for the ground attachment. Follow-up: from my phone call, very good interlocutor who took my remarks into account (delivery 📦). Just a bit disappointed to have seen that shortly after my order, many trampolines were on sale, 20% which still represents a nice amount. With my misadventures, I would have appreciated at least a voucher to order accessories for the children on the site.

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Annie R.

Rating: 4 out of 5

Published on 23/05/2023 à 08h56 following a purchase from 01/05/2023

Top product...

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Clément C.

Rating: 4 out of 5

Published on 22/05/2023 à 19h59 following a purchase from 24/04/2023

The order went very well, the delivery times impeccable. Product that meets our expectations, however very difficult to assemble and yet done by DIY enthusiasts!

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Jean-marc S.

Rating: 4 out of 5

Published on 19/05/2023 à 13h17 following a purchase from 19/04/2023

Delivery by Mondial Relay deplorable as well as the drop-off point

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Pascal M.

Rating: 4 out of 5

Published on 18/05/2023 à 16h17 following a purchase from 26/04/2023

Good service

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Alexia B.

Rating: 4 out of 5

Published on 18/05/2023 à 15h19 following a purchase from 25/04/2023

Delivery as expected. Assembly a bit complicated, the manual could be improved in the description. However, during the assembly of the tent, there was a missing elastic to be able to attach it to one of the climbing holds. Exact number of screws, work... one more would have been nice. Good quality materials

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Cédric C.

Rating: 4 out of 5

Published on 18/05/2023 à 09h50 following a purchase from 27/04/2023

Fast and careful shipping, correct price

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Hubert C.

Rating: 4 out of 5

Published on 17/05/2023 à 12h28 following a purchase from 26/04/2023

Very welcoming person on the phone and delivery in 2 days.

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