Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2 and 4 stars

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C
Christine H.
Rating: 4 out of 5
following a purchase from 09/05/2013
Simple order, fast delivery. A few points to simplify on the net assembly instructions. Very good quality trampoline.
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Carol C.
Rating: 4 out of 5
following a purchase from 03/04/2013
quality product at a reasonable price, the kids are super happy and don't leave the jumping surface!!!! The only downside: the delivery, scheduled for 5 working days and received 3 weeks later (fault of the carrier and incompatibility of their schedules ...)
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Véronique G.
Rating: 4 out of 5
following a purchase from 06/03/2013
Good quality material, original design, the instructions are easy to follow, except for one point: you have to be careful when assembling the top of the net to pass the black bands outside the posts before inserting the fiberglass into the posts. The only downside I see is that there is nothing to hold the plastic protection covering the posts in place, it slips.
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Elisabeth J.
Rating: 4 out of 5
following a purchase from 10/04/2013
GOOD PRODUCT BUT MISSING PARTS NOT DELIVERED I HAVE TO MAKE A CLAIM WHAT A SHAME!!!!
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Gérard M.
Rating: 4 out of 5
following a purchase from 24/04/2013
Good company with very fast delivery.
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Guilhaine T.
Rating: 4 out of 5
following a purchase from 26/03/2013
Delivery ok. Good product, requires two people for assembly. Very clear explanations. On the safety side, nothing to complain about, it's solid, you can feel it from the assembly through the hardness of the elements. The kids have been jumping on it for several days and they are delighted.
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Laurence B.
Rating: 4 out of 5
following a purchase from 08/04/2013
Satisfactory service (order taking, order tracking, delivery)
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Cécile C.
Rating: 4 out of 5
following a purchase from 15/04/2013
Product completely in line with what I imagined: solid and qualitative. Assembly is a bit long, but easy. The only negative point: the protective cover is not suitable when the protective net is put on.
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Emmanuel V.
Rating: 4 out of 5
following a purchase from 04/03/2013
Delivery time not respected by more than a week!!! Otherwise, good quality material, easy to assemble (even if quite long especially for the protective nets). Customer service responds quickly.
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Claire C.
Rating: 4 out of 5
following a purchase from 15/04/2013
The website is well designed. I bought a trampofoot, good product but I'm afraid that the plastic clips like carabiners (I don't know the name of this part) have a rather limited lifespan.
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Audrey H.
Rating: 4 out of 5
following a purchase from 31/03/2013
Prices a bit high for trampoline maintenance (the mat and cushions need to be changed after 4 years and the net after 5 years)... However, excellent technical support and perfect responsiveness.
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Stephane S.
Rating: 4 out of 5
following a purchase from 16/03/2013
The trampoline seems to be of very good quality. For assembly, count 1 hour. However, for the order sent on Saturday, delivery possible on Monday in 8, that is 10 days after the purchase. Received on Wednesday (due to my availability) very nice delivery person. Thank you.
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Rombi A.
Rating: 4 out of 5
following a purchase from 13/04/2013
Great service, very good product easy to assemble and very effective commercial support. Delivery in one week top. Now to see the quality of the product over its lifespan.
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Jean Pierre A.
Rating: 4 out of 5
following a purchase from 20/04/2013
Very good product but delivery too long
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Vincent B.
Rating: 4 out of 5
following a purchase from 27/03/2013
Everything is perfect until the parcel is sent, it would be courteous to inform when the parcel has arrived and where! Because with my last order, I had no information about where my parcel was! Otherwise, great service!
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Isabelle H.
Rating: 4 out of 5
following a purchase from 27/03/2013
We are satisfied with the purchase of our jump up 390 trampoline: good advice from the salespeople, fast delivery, quality material.
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Liliane T.
Rating: 4 out of 5
following a purchase from 30/04/2013
Good product, but installation too recent to form a definitive opinion.
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Jérôme L.
Rating: 4 out of 5
following a purchase from 03/03/2013
New purchase made on May 18. It is June 2 and we still do not have our order. Hope to have it this week as the sun should arrive... Really satisfied with the quality of the materials and the speed of our previous order, we are this time a bit disappointed not to have been informed by France Trampoline about the ongoing restocking (As days passed, we had to call to be informed).
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Alain H.
Rating: 4 out of 5
following a purchase from 07/04/2013
Delivery on time as announced. Solid and well-packaged items.
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Angélique B.
Rating: 4 out of 5
following a purchase from 14/02/2013
Incomplete delivery: missing a fixing for the ladder. Otherwise, the 3.60 m model seems well suited for children.
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Marion K.
Rating: 4 out of 5
following a purchase from 07/03/2013
Good quality product, easy to assemble. Our children are delighted!
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Alain C.
Rating: 4 out of 5
following a purchase from 16/04/2013
The trampoline is very good, and it was delivered on time in a professional manner. However, there are 2 problems: 1. The instructions start in French and end in Spanish. It should be chosen, and French if possible. 2. The instructions do not indicate at what height to set the stakes that hold the net. So we mounted them 3 times. But it may be due to the explanations in Spanish.
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Marie-paule B.
Rating: 4 out of 5
following a purchase from 09/04/2013
One spring is missing. I received 71 instead of 72. Can you send me the missing spring as soon as possible? Best regards,
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Response from France Trampoline
Hello, We apologize for this problem. As discussed with you on the phone, we will send you the missing spring as soon as possible. We renew our apologies and remain at your disposal. The France Trampoline team
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Christophe P.
Rating: 4 out of 5
following a purchase from 16/04/2013
for me France trampoline is quality and speed
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Bernard P.
Rating: 4 out of 5
following a purchase from 25/03/2013
fast delivery nothing to say product identical to the one proposed
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Eric R.
Rating: 4 out of 5
following a purchase from 09/03/2013
Very happy with my purchase
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Fabrice L.
Rating: 4 out of 5
following a purchase from 09/02/2013
Assembly instructions for the oval model not quite compliant, but customer service is very friendly and available
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Christophe C.
Rating: 4 out of 5
following a purchase from 19/04/2013
Fast delivery and very good quality material ... Happy lol
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Nelly B.
Rating: 4 out of 5
following a purchase from 22/02/2013
Top net circle: needs to be reviewed on the non-glued parts and does not succeed in assembling without coming apart in places. Not reliable. A bit expensive for a trampoline that will be judged over time. Think about improving the small parts that are not really sturdy and the fiberglass rods that fit poorly.
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Response from France Trampoline
Hello, we will contact you shortly to resolve your issue. The France Trampoline team.
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Alain O.
Rating: 4 out of 5
following a purchase from 21/02/2013
Good product, delivery without problems, simple assembly. So far everything is fine.
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Stephane A.
Rating: 4 out of 5
following a purchase from 11/04/2013
Very good
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Céline M.
Rating: 4 out of 5
following a purchase from 13/02/2013
Very satisfactory service. The product met our expectations, and the delivery was very fast as the product was delivered the day after the order.
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Sagra D.
Rating: 4 out of 5
following a purchase from 20/02/2013
I had trouble finding my trampoline among the choices offered to order replacement accessories, it would have been wise to have a reference that corresponds to the one that could have been displayed on my original invoice...
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Response from France Trampoline
Hello, Thank you for your comment. Having several ranges of round trampolines and several accessories adapting to several ranges, we unfortunately cannot change the names of the products. Generally, the accessories have the displayed diameter of the trampoline right next to it. Ex: Trampoline Hop 360, Oxygen 360, JumpUp 360 or Booster = a cover 360. We apologize for the issue encountered and remain at your disposal. The France Trampoline team.
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Herve L.
Rating: 4 out of 5
following a purchase from 06/02/2013
GOOD SERVICE? FAST BUT EXPENSIVE SHIPPING.
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 01/04/2013
Very professional French company, top logistics service. Delivered on time (4 working days) Quality of the trampoline visible from the assembly.
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Karen C.
Rating: 4 out of 5
following a purchase from 25/02/2013
We are very satisfied with the product and delivery times but a bit more reserved about the clarity of the assembly instructions...
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Nathalie C.
Rating: 4 out of 5
following a purchase from 08/04/2013
The trampoline is great but not enough time to assess its sturdiness and longevity!! As for the delivery, everything was perfect!!
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Christian V.
Rating: 4 out of 5
following a purchase from 31/03/2013
A very good product, the kids love it. The delivery was without issues and the delivery person was very nice to place the trampoline at the other end of our yard. I recommend.
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Pierre M.
Rating: 4 out of 5
following a purchase from 10/02/2013
Very good product. Delivery without any issues
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Nadine J.
Rating: 4 out of 5
following a purchase from 07/04/2013
The product meets our expectations
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