Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 4 stars

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Jean-Marc S.

Published on 19/05/2023 à 13h17 following a purchase from 19/04/2023

Delivery by Mondial Relay deplorable as well as the drop-off point

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Pascal M.

Published on 18/05/2023 à 16h17 following a purchase from 26/04/2023

Good service

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Alexia B.

Published on 18/05/2023 à 15h19 following a purchase from 25/04/2023

Delivery as expected. Assembly a bit complicated, the manual could be improved in the description. However, during the assembly of the tent, there was a missing elastic to be able to attach it to one of the climbing holds. Exact number of screws, work... one more would have been nice. Good quality materials

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Cédric C.

Published on 18/05/2023 à 09h50 following a purchase from 27/04/2023

Fast and careful shipping, correct price

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Hubert C.

Published on 17/05/2023 à 12h28 following a purchase from 26/04/2023

Very welcoming person on the phone and delivery in 2 days.

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Claudie B.

Published on 16/05/2023 à 15h54 following a purchase from 26/04/2023

satisfied with our order, product compliant with our expectations, delivery time respected, to recommend!

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Louis L.

Published on 14/05/2023 à 09h21 following a purchase from 22/04/2023

good

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Jean-Pierre S.

Published on 13/05/2023 à 12h38 following a purchase from 20/04/2023

Delivery was good. Good quality product. Assembly instructions unclear on some pages. Provided tools insufficient or need clarification; the mallet is essential for assembling the T-pieces

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Mustapha G.

Published on 11/05/2023 à 20h37 following a purchase from 16/04/2023

A very good product, highly appreciated by our daughter

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Serge L.

Published on 11/05/2023 à 14h22 following a purchase from 20/04/2023

I am very satisfied with my order everything was done properly 👍🏻

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Tony P.

Published on 11/05/2023 à 11h38 following a purchase from 19/04/2023

In accordance with the request

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Francis B.

Published on 09/05/2023 à 21h45 following a purchase from 04/04/2023

Perfect

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Frederic T.

Published on 08/05/2023 à 20h47 following a purchase from 13/04/2023

Very happy with the customer relationship that has not changed. Disappointed that now we have to pay shipping costs even with an order over 200€. And no more gifts with an order of 150€. As a result, I did not complete my order. I find that unfortunate.

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Yohann R.

Published on 08/05/2023 à 20h23 following a purchase from 16/04/2023

Product as described, fast delivery

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Jean Marie D.

Published on 08/05/2023 à 18h44 following a purchase from 16/04/2023

Nothing to report, very good.

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Etienne H.

Published on 08/05/2023 à 13h18 following a purchase from 16/04/2023

Good product but instructions could be improved easily

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Sylvain A.

Published on 07/05/2023 à 21h34 following a purchase from 17/04/2023

We have been sourcing from you for a few years because we are satisfied with the products and advice.

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Bruno H.

Published on 07/05/2023 à 15h17 following a purchase from 15/04/2023

Quick and careful shipping, good quality-to-price ratio

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Maria B.

Published on 07/05/2023 à 10h24 following a purchase from 27/03/2023

A brilliant trampoline! Our daughter is very happy!

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Jean Marie D.

Published on 04/05/2023 à 21h54 following a purchase from 13/04/2023

Perfect, exactly meets my expectations

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Emmanuel D.

Published on 04/05/2023 à 21h36 following a purchase from 08/04/2023

Perfect product, my children, a snowboarder and a gymnast love the quality of the bounce

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Celine S.

Published on 04/05/2023 à 19h33 following a purchase from 10/04/2023

quality product, very satisfied!

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José D.

Published on 03/05/2023 à 19h20 following a purchase from 10/04/2023

For the order of spare parts, it is sometimes difficult to find the right reference because the trampoline manual does not specify the exact reference of the product (generic manual for a range of different products).

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Marcel M.

Published on 03/05/2023 à 16h50 following a purchase from 11/04/2023

A team that has spring! Quality products that meet expectations 😄 Thank you

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Charlotte M.

Published on 03/05/2023 à 15h14 following a purchase from 08/04/2023

Very good product!

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Franck R.

Published on 03/05/2023 à 14h49 following a purchase from 11/04/2023

Clear site, fast delivery. The trampoline seems to be of quality. I still rate 4/5 and not 5/5 for the assembly part: what a hassle to succeed in assembling the pieces (legs), and on the springs if like me you make a mistake at one point by putting 'Monday on Tuesday' good luck to disassemble and go back! I thought the veins in my forehead were going to explode. Once assembled, nothing to report, the kids are delighted that's the main thing.

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Christopher T.

Published on 03/05/2023 à 12h53 following a purchase from 10/04/2023

very good!

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Riccardo D.

Published on 30/04/2023 à 10h51 following a purchase from 15/03/2023

Good, some difficulty in communication regarding the timing and moment of product delivery.

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Helene R.

Published on 27/04/2023 à 15h19 following a purchase from 04/04/2023

Delivery received on time, but quite a few difficulties in assembly. You need to be strong. Despite the videos and the instruction manual, everything does not go exactly as indicated.

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Vassal M.

Published on 25/04/2023 à 20h40 following a purchase from 02/04/2023

Commande arrivée très rapidement donc vraiment top sur ce point. J'enlève une toute petite étoile car la notice n'est pas super claire par moment. A voir la résistance dans le temps.

Bénédicte C.

Published on 25/04/2023 à 20h35 following a purchase from 01/04/2023

Trampoline of very good quality. Assembly took a long time because the instructions were relatively unclear. Very disappointed with the delivery service: even though I contacted customer service several times to ask about the delivery day, and they assured me that I would be contacted by the delivery person... that was not the case! It was complicated to welcome the delivery person since it was a delivery to a second home... Aside from this disappointing delivery and the tedious assembly, our children are thrilled with the trampoline.

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Deguy P.

Published on 25/04/2023 à 20h33 following a purchase from 01/04/2023

Very satisfied with the service.

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Anne Marie D.

Published on 24/04/2023 à 20h20 following a purchase from 27/03/2023

Good quality net but a bit short.

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Joao S.

Published on 24/04/2023 à 16h22 following a purchase from 02/04/2023

Good quality trampoline (at least for now). Packaging and delivery service top-notch. The basic trampoline does not come with a ladder or ground anchoring system. You have to order it separately. Personally, I find the accessories a bit expensive, especially the ground anchoring kit. The instructions could use a few more details to avoid partial disassemblies. In terms of fun, the kids are enjoying it.

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Sandrine M.

Published on 24/04/2023 à 14h25 following a purchase from 02/04/2023

Net for trampoline Ovalie 4.30m. Expensive for a protective net. In 3-4 years the price has gone from 99€ to 149€! That said, we are still satisfied with our trampoline.

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Laurent M.

Published on 23/04/2023 à 14h56 following a purchase from 01/04/2023

Product seems to be of good quality, hoping it doesn't wear out as quickly as the one I ordered a few years ago that didn't withstand UV.

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Fabienne V.

Published on 23/04/2023 à 13h11 following a purchase from 02/04/2023

Very good

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Berthet J.

Published on 23/04/2023 à 10h58 following a purchase from 02/04/2023

Fast delivery, a very small remark: 2 nuts of 10 were missing from the shipment.

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Gil B.

Published on 23/04/2023 à 10h31 following a purchase from 02/04/2023

Speed of delivery. Package intact

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Martin P.

Published on 20/04/2023 à 13h13 following a purchase from 19/03/2023

Very good responsiveness from the team and good advice.

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