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D
Rating: 4 out of 5
The product has not been installed but the delivery time was respected and the boxes are perfect, without any signs of damage.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 4 stars
Reset filtersV
Rating: 4 out of 5
Order compliant and received very quickly
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M
Rating: 4 out of 5
-
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J
Rating: 4 out of 5
Everything was compliant, deadlines, package, received parts. The assembly is well indicated in the manual and video. Only downside: the final tension of the cable requires tools.
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J
Rating: 4 out of 5
Relay points always closed very difficult to pick up the package to be reviewed greetings
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G
Rating: 4 out of 5
No comments
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B
Rating: 4 out of 5
good product The setup of the 'T' for assembly is very complicated It takes two to do this
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H
Rating: 4 out of 5
Everything went perfectly!
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L
Rating: 4 out of 5
Good quality material. Assembly quite simple done without much difficulty. Access ladder with steps not wide enough for our taste. Excellent trampoline and very happy with our purchase
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L
Rating: 4 out of 5
Order compliant and delivery without issue. Trampoline awaiting assembly.
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J
Rating: 4 out of 5
-
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Y
Rating: 4 out of 5
Not very clear: is the evaluation for the product, the purchase, or the delivery?
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U
Rating: 4 out of 5
Material not assembled.
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T
Rating: 4 out of 5
Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.
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S
Rating: 4 out of 5
Delivery was compliant and quite fast.
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J
Rating: 4 out of 5
HELLO GOOD AFTERNOON I STILL HAVEN'T UNPACKED IT AND I CAN'T FULLY EVALUATE IT, REGARDING THE PURCHASE, THE RATING WOULD BE WHAT I HAVE GIVEN YOU.
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L
Rating: 4 out of 5
Good quality trampoline!
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L
Rating: 4 out of 5
Fast delivery, product meets my expectations.
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S
Rating: 4 out of 5
Product delivered on time and meets my expectations.
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G
Rating: 4 out of 5
Fast delivery. Product meets expectations.
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J
Rating: 4 out of 5
Delivery very poorly managed despite the specified information and not delivered to the home.
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G
Rating: 4 out of 5
Very good quality trampoline, sturdy and safe for my 3-year-old son. He spends hours on it, he loves it!!! I am very happy with my purchase. I was looking for a product that meets safety standards for my grandson. I recommend it without hesitation. Only downside... Difficult to assemble and the instructions are not clear enough.
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F
Rating: 4 out of 5
The delivery to New Caledonia was very fast! The quality-price ratio of the material is correct.
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R
Rating: 4 out of 5
Top-notch phone information. Perfect for indicating which product to take thanks to the tracking of the last ordered items. Serious and very good welcome. I recommend France Trampoline.
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J
Rating: 4 out of 5
Very good quality trampoline compared to what is available from the competition (but the price is also higher). I give 4 stars because 1 tube out of 10 to hold the net was not drilled at the junction of the extension and 1 spring out of 88 was bent. However, if I had to rate the carrier, it would be 0 stars because he delivered a completely broken 150 kg pallet (he was nice, he left me the pieces of wood...) and when leaving, he caught my gate and tore off the flashing light and the threshold stop, all of course without wanting to make a report and take responsibility, but this is currently under review with our insurer and only indirectly concerns France Trampoline through the choice of its carriers.
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C
Rating: 4 out of 5
I ordered several hooks for the Ninja-Line. When I received them, one was missing because the shabby packaging was torn. I received the missing hook replaced, nicely packed. I wonder why it wasn't packed properly in the first place?! The hooks themselves are okay, but if you swing a bit wilder, the swing ropes slip out of the 'hook rail'.
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P
Rating: 4 out of 5
very good contact and advice with the online service. The only issue we had was at the time of delivery which took place two days before our return from vacation even though we had clearly specified this return date.
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G
Rating: 4 out of 5
Nothing to report
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P
Rating: 4 out of 5
Ok by mondial relay
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B
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
The material is of good quality, large size, more than I imagined. The assembly instructions are insufficient for some steps. We managed to get through it anyway. Overall satisfied with my purchase.
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V
Rating: 4 out of 5
Very good product despite the long wait for delivery. I was warned of a 4-week delivery time which was extended by 2 weeks, which can happen given the context... however I am very disappointed regarding the payment as my payment was debited at the time of the order and not at delivery!!!
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S
Rating: 2 out of 5
Order compliant with expectations, however after 21 months the fabric is pierced. Yet the tchoukball was brought in after each use.
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Response from France Trampoline
Hello, thank you for your feedback. Please feel free to contact our customer service with photos of the product ([email protected]). A replacement net is also available on our site (https://france-trampoline.com/fr/but-cible/2409-filet-but-de-tchoukball-3700730425773.html). Best regards, the France Trampoline team.
G
Rating: 4 out of 5
Very responsive.
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S
Rating: 4 out of 5
Good quality of the material, too bad the zipper doesn't go down lower because it's difficult to access the trampoline.
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S
Rating: 4 out of 5
Order compliant, good telephone information.
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Y
Rating: 4 out of 5
Material received as ordered, of good quality. Delivery on time.
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J
Rating: 4 out of 5
GENERALLY GOOD
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A
Rating: 4 out of 5
Fast and careful shipping. A bit expensive but of good quality
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A
Rating: 4 out of 5
good quality material
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