The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Following a preparation error I am still waiting for the additional material after more than a week
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D
Didier L.
Rating: 4 out of 5
following a purchase from 23/03/2026
Order compliant, but a bit expensive.....
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Patrick C.
Rating: 4 out of 5
following a purchase from 22/03/2026
Nothing to report.
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Bruno V.
Rating: 4 out of 5
following a purchase from 23/03/2026
Deadline respected
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Jean Louis L.
Rating: 4 out of 5
following a purchase from 21/03/2026
Clear site allowing for informed choice
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Mireille D.
Rating: 4 out of 5
following a purchase from 22/02/2026
a bit complicated to install but does the job!
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Cindy R.
Rating: 4 out of 5
following a purchase from 12/03/2026
I am very happy with the product even though I regret receiving a promo code a few days after ordering!! However, the trampoline's edge does not stay between the net and the outer bar. It's a shame. There are hooks that broke very quickly as well.
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Adrien L.
Rating: 2 out of 5
following a purchase from 01/02/2026
there is a lack of instruction to tighten the cable
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Response from France Trampoline
Hello,
Thank you for taking the time to share your feedback regarding the 45 m zip line.
We are sincerely sorry if the installation manual was not clear enough. Your feedback is important to us and helps us improve our products and support.
To date, we have not received any other comments on this specific point, but we take your experience very seriously. The manual normally details the different steps for installing the cable, and explanatory videos are also available on our product sheets to assist with the assembly.
We remain at your disposal and thank you again for your contribution to our continuous improvement process.
Best regards, The France Trampoline team.
K
Karine M.
Rating: 4 out of 5
following a purchase from 08/06/2025
These are not exactly the same springs as the original ones but they are the correct size to replace the broken ones.
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Francoise T.
Rating: 4 out of 5
following a purchase from 04/06/2025
Correct packaging, correct delivery
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Claude B.
Rating: 4 out of 5
following a purchase from 04/06/2025
Order placed quickly.
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Mirian A.
Rating: 4 out of 5
following a purchase from 31/05/2025
The service and delivery were perfect. The difficulty came later, with the assembly. Very difficult to assemble.
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Valentin M.
Rating: 4 out of 5
following a purchase from 27/05/2025
Be careful with the assembly instructions which sometimes lack precision (for the climbing dome)
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Hans B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Hello, everything is good, I would buy from you again
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Michel C.
Rating: 4 out of 5
following a purchase from 23/05/2025
Bbbb
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Ian T.
Rating: 2 out of 5
following a purchase from 12/05/2025
It's the right size but my trampoline is green (wowhh390) and I received a net with blue, so once installed, the colors are mismatched. Too bad
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Boris M.
Rating: 4 out of 5
following a purchase from 25/04/2025
Very good products, very satisfied, just the delivery time was very long
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Alfredo T.
Rating: 4 out of 5
following a purchase from 20/05/2025
THE ATTENTION HAS BEEN VERY GOOD, THE MATERIAL SEEMS TO BE OF GOOD QUALITY. MY OPINION IS THAT THE ASSEMBLY INSTRUCTIONS COULD BE IMPROVED, BUT OVERALL I AM VERY SATISFIED WITH THE PURCHASE. I WILL BUY AGAIN IF I NEED MORE THINGS.
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Maurizio T.
Rating: 4 out of 5
following a purchase from 21/04/2025
No problem
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Valerie B.
Rating: 4 out of 5
following a purchase from 20/05/2025
Very attractive and entertaining dome for children, but you need several people to assemble it.
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Colin P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Top service
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Joachim R.
Rating: 4 out of 5
following a purchase from 27/04/2025
Complete delivery. However, the originally promised fast delivery date (with corresponding additional costs compared to a normal delivery) could not be maintained due to delivery by freight forwarding. The geodome itself is a great stable piece of equipment for the kids.
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Bruno B.
Rating: 4 out of 5
following a purchase from 18/05/2025
Good, but packaging still not great.
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Cécile M.
Rating: 4 out of 5
following a purchase from 15/05/2025
Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.
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Pierre Yves G.
Rating: 4 out of 5
following a purchase from 14/05/2025
happy with the service
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Jean-roger W.
Rating: 4 out of 5
following a purchase from 14/05/2025
Not bad
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Jean-paul E.
Rating: 4 out of 5
following a purchase from 26/04/2025
Good quality product, impeccable ordering process, however, relatively long delivery time.
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Sébastien V.
Rating: 4 out of 5
following a purchase from 02/05/2025
Very good quality products, just disappointed with the delivery, delivered to a relay point instead of my initially planned home. No call from the delivery person, and present during the day..
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Thibault M.
Rating: 4 out of 5
following a purchase from 26/04/2025
Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...
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Aurelie G.
Rating: 4 out of 5
following a purchase from 10/04/2025
The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.
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Ricardo L.
Rating: 4 out of 5
following a purchase from 08/05/2025
Very good product and fast delivery
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Meike B.
Rating: 4 out of 5
following a purchase from 17/04/2025
The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.
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Stéphane B.
Rating: 4 out of 5
following a purchase from 02/05/2025
Quality product, but a bit tedious to assemble
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Pascaline B.
Rating: 4 out of 5
following a purchase from 05/05/2025
Quality product, but a bit tedious to assemble
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Isabelle T.
Rating: 4 out of 5
following a purchase from 03/05/2025
Perfect
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Lucie F.
Rating: 4 out of 5
following a purchase from 01/05/2025
very good materials, easy to install thanks to the instructions. THANK YOU France trampoline you made two boys happy !!!!! Small downside for DPD (FOR ME THEY ARE THIEVES) who do not respect home delivery and find it fair to refund the amount and ask to see this with the sender, so you! maybe change the delivery service....
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Response from France Trampoline
Ultra fast delivery, quality item
A
Arnaud K.
Rating: 4 out of 5
following a purchase from 30/04/2025
Following the order for changing the safety net and the protective foams for the posts. A mounting manual is missing from the package. When the trampoline has been assembled for several years, you no longer know how to disassemble it, especially how the posts are fitted and locked (by a spring pin) and the junction point of the fiber arch fitted but not marked during assembly (marking this greatly facilitates things) And a small manual for reassembling the ordered elements. Very good replacement products mounted for 2 weeks, the children are safe and happy.
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Response from France Trampoline
Dear Sir or Madam, Thank you for your message. A mounting manual is available on your customer account in pdf format for each item after purchase. We also provide assembly videos on our website. Finally, customer service is available from Monday to Friday to respond to your requests. The France Trampoline team
X
Xavier F.
Rating: 4 out of 5
following a purchase from 25/04/2025
good
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Jean-marie M.
Rating: 4 out of 5
following a purchase from 27/04/2025
Fast delivery and very clean and solid packaging.
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Gilberte T.
Rating: 4 out of 5
following a purchase from 22/04/2025
Good phone contact and the delivery issue was quickly resolved.
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