Customer reviews of France Trampoline

very good

Excellent product. Quick response. Delivery very average (packages torn, taped. Fortunately, no loss of ordered material).

Very good

For my last order, no worries. However, for the previous order, you sent me a return slip for a trampoline net that did not match, but I still have no refund.

Excellent after-sales service

The material is of good quality but getting the parts is very difficult.

Regarding customer service, the waiting time for the replacement of a defective jumping mat was very long...

Fast service and product performance as shown in the photo

Delivery times were respected, but it took 2 and a half months after the order. Some difficulties in assembling the T-joint piece with tube C. The trampoline meets our expectations, but the spring protection moves a bit during jumps.

Very good product, some misunderstandings about the instructions but it does not hinder the functioning of the trampoline.

Very good site, fast delivery!

A mistake at delivery (1 piece out of 3 only) compensated by a very friendly reception to my complaint and an effective and quick handling. P

Good communication

Quality trampoline, used by adults and children. Downside: delivery could have been very quick, but the delivery company had very inconvenient delivery conditions, it would have taken half a day to be delivered!

Overall quality service but unlike the round trampoline, the assembly guide for the oval trampoline is not as clear. Additionally, one part was poorly machined, which did not happen during my last order. Finally, the Velcro strip provided is clearly suited to another model.

Very good Customer Service. Advisors - yes, in the plural because I called several ^^ - friendly, patient, courteous and helpful. Very good quality trampoline but assembly instructions almost incomprehensible for some parts. My husband spent 4 hours assembling the trampoline (Ovalie 430) yet he is used to manuals and structure assembly since he is a carpenter. ^^ There. a real "puzzle": a lack of logic in the assembly steps; some parts fall during assembly. At the bottom of the legs, the alignment of the holes in the leg does not necessarily match the clip of the feet; which forces either to disassemble the leg and put it back in the right position, or to use a trick to make it fall because the leg is firmly fixed to the upper attachment point... so you have to force. The assembly part of the net also lacks clarity as well as the installation of the protective strip.

Package arrived well a few days before the deadline. It's perfect

A top climbing game!! Very large compared to other sites, heavy enough not to fly away with the wind, attractive colors! My children love it!!! Not to mention that you can add objects later (swing) at reasonable prices, it's really great! However, the instructions need to be reviewed!!! On the same step, there are two different photos that confuse us! Conclusion, I had assembled almost all the bars upside down so I had to start over to be able to properly fix the climbing holds! About 3h30 of assembly! Moreover, it would be better to make each star and then fix them together because otherwise it's really difficult, even for 2 adults. Really a shame!

Good service.

Trampoline, delivery everything is fine. But... it would be necessary to add the screws that hold the metal arches together! The holes allow for this, and it's much safer! I don't know if it's for savings that this is not done, but it's silly not to provide them and not to include them in the documentation!

Good evening. The product is very appreciated. However, the delivery time was moved forward compared to the announced time. Luckily we were present. Phew! The assembly instructions for the dome are not top-notch. I have noted some suggestions for modifications. If you wish, I can send them to you.

Very satisfied, just the delivery wait a bit long.

Very long delays.

Quality trampoline except for the entry zipper which broke quickly.

Perfect, despite a forgetfulness on your part in my package. I called and they sent me the missing parts. I recommend.

Very fast, professional, serious.

Everything went super well, fast delivery. Only one part seemed to have been tried out - used before, not bad, it's intact, but the info about it would have been nice.

Very good. Just the delay for the order supplement, 3 months is long for a ladder. But we can understand the stock problem.

Very good product but lacks some explanations for assembling the trampoline.

Product good, price okay, waiting time not so great because about 6 weeks.

Good communication regarding the follow-up of my order concerning the evolution and availability of the items. Nothing to report.

Adapted product. Perhaps a mounting manual is missing.

Perfect trampoline. The operational mode is not always very clear. Access ladder not suitable for jump up 250 (too large).

An order that completely meets my expectations, the advantage of France trampoline is the possibility of having spare parts which allowed me to refurbish my trampoline for about thirty Euros. However, it would be necessary to place assembly instructions in pdf format on the site because going to watch videos on YouTube for changing parts is a bit tedious.

The packaging of the goods was poor.. Product was bent and could not be processed optimally

Very satisfied with the product

More than a month of waiting for a basketball hoop?

Item conforms to the description, but regarding the delivery... I had chosen a home delivery, the delivery person was supposed to contact me to agree on a day, he did not do so and called me when he was in front of my house. Being absent, he left the package in front of the door... I appreciate this moderately given the value of the package.

Very good.

Good performance, product conforms to the presentation.