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J
Rating: 4 out of 5
It's a shame that some products are not available for 3 months. We limited our order to the product in stock
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 4 stars
Reset filtersS
Rating: 4 out of 5
FAST DELIVERY. GOOD QUALITY OF THE PRODUCT
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B
Rating: 4 out of 5
The transaction went quite well overall. The product is of good quality. Only a small error in one element of the order makes me take away one star out of 5. An email to report the error and a reminder email were necessary to resolve the issue. Responses were quick in both cases.
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I
Rating: 4 out of 5
You should improve the description of the products you offer a bit.
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D
Rating: 4 out of 5
No problem in the ordering process. However, delivery time is very long (5 weeks)
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O
Rating: 4 out of 5
The material (28m zip line) is of very good quality (even used by adults)
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A
Rating: 4 out of 5
Very nice object. My son is very satisfied with his trampoline that bounces perfectly for all his jumps and rotations. The chosen size fits perfectly in our small garden. Only downside: the plastic hooks break easily and the Velcro of the protective belt of the net do not all match those of the net.
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M
Rating: 4 out of 5
Good quality trampoline. However, we were surprised by the opening system. It is very narrow and we have doubts about its durability over time.
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M
Rating: 4 out of 5
Very good service
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C
Rating: 4 out of 5
Very good
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R
Rating: 4 out of 5
Very good site, happy and welcoming staff, I recommend
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L
Rating: 4 out of 5
Fast delivery, successful appointment scheduling
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A
Rating: 4 out of 5
Nothing to report
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F
Rating: 4 out of 5
Delivery error at first. So the waiting time was long.
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F
Rating: 4 out of 5
Perfect
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V
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
A bit long delay!
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C
Rating: 4 out of 5
Slow delivery time but announced date delivered. In line with what I expected
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S
Rating: 4 out of 5
Very correct products, but a bit too expensive.
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B
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
Very satisfied with France Trampoline products, the products are very high quality.
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J
Rating: 4 out of 5
Very satisfied with the purchase, superb jumping mat, quality net, I would have preferred the pad to be outside the jumping area. My gymnast daughter sprained her toe due to a landing on the pad.
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P
Rating: 4 out of 5
Nothing to report everything is compliant
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B
Rating: 4 out of 5
Happy with this trampoline which is of very good quality. I would just say that the weakness is the plastic hooks that break easily so I made a request to customer service and they sent me some free of charge. But they break again. I had to replace them with metal hooks that I bought at a hardware store. Otherwise, very good product and very responsive customer service. So product to recommend.
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J
Rating: 2 out of 5
The net is too long to put on the Sky Line it drags on the ground. And we received it with only one carabiner...
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Response from France Trampoline
Hello and thank you for your comment. The climbing net measures 1m80 x 1m80, the trick to shorten it is to pass your slackline inside the 'attachment handles' of the net and use the carabiners to shorten it, I invite you to check the product sheet photos. The missing carabiners will be sent to you as soon as possible, we apologize for that. Best regards, the France Trampoline Team.
D
Rating: 4 out of 5
Order and delivery very good Assembly very difficult
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D
Rating: 4 out of 5
very good
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B
Rating: 4 out of 5
good service good product
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N
Rating: 4 out of 5
Good product, conforms to the description, the children are having fun 😊
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V
Rating: 4 out of 5
28m zip line meets my expectations. A bit difficult to tighten the cable.
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C
Rating: 4 out of 5
Canvas a bit short compared to the requested dimensions! Good quality however! Very fast delivery
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J
Rating: 2 out of 5
I THINK THEY SHOULD MAKE RETURNS OF MATERIAL MORE PRACTICAL. VERY LONG THE DAYS FROM WHEN THE MATERIAL IS ORDERED UNTIL IT IS DELIVERED.
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A
Rating: 4 out of 5
1 of my received products is defective, it is punctured.
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A
Rating: 4 out of 5
Correct order, some products that I would have bought as a supplement were not available.
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M
Rating: 4 out of 5
Good service
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M
Rating: 4 out of 5
Good equipment, except the starting sling is a bit short, in the Landes the trees are bigger than in Gironde...
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I
Rating: 4 out of 5
Very good trampoline of very good quality hence the price 😅
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J
Rating: 4 out of 5
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
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B
Rating: 4 out of 5
Product conforms and fast delivery
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C
Rating: 4 out of 5
Hello I ordered too many springs will you refund them
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