Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2 and 4 stars

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F
Frédéric M.
Rating: 4 out of 5
following a purchase from 19/02/2021
Good product
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Catherine G.
Rating: 4 out of 5
following a purchase from 16/02/2021
Friendly reception on the phone. Perfect delivery. Trampoline without problems. Conforms to my expectations. A bit longer to assemble than expected. Perfect.
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Dominique G.
Rating: 4 out of 5
following a purchase from 21/02/2021
Sorry, but we haven't assembled this item yet. Our little girls unfortunately haven't been able to come to France yet. We will certainly assemble it at the end of May...
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Lorenzo L.
Rating: 4 out of 5
following a purchase from 21/02/2021
Good
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Claire L.
Rating: 4 out of 5
following a purchase from 21/02/2021
Fast delivery, effective customer service
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Mathieu G.
Rating: 4 out of 5
following a purchase from 15/02/2021
Good product, however some knitting defects...
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M
Martin R.
Rating: 4 out of 5
following a purchase from 18/02/2021
Good product, very sturdy. A bit difficult to assemble, sometimes a lot of strength or ingenuity is needed. Particularly difficult points: - attaching the safety net at the top of the poles - zipper very hard to close, the pull tab got deformed
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Stephanie M.
Rating: 4 out of 5
following a purchase from 07/02/2021
Item received on time, products a bit expensive compared to other brands but of good quality. However, the new net is less practical than the original one, the hooks underneath keep coming undone and the green band does not stay in place well. But overall it remains a very good product.
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Aurélia G.
Rating: 4 out of 5
following a purchase from 17/02/2021
Clean packages. Fast transport and no damage to the packages. Games secured. Seemed longer/more provided in the photos on the site. Missing a "magic tool" to facilitate the attachment of the zip line.
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Jean-baptiste P.
Rating: 4 out of 5
following a purchase from 15/02/2021
Perfect.
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Richard M.
Rating: 4 out of 5
following a purchase from 17/02/2021
No problem
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Gerard C.
Rating: 2 out of 5
following a purchase from 15/02/2021
No problem with the ordered products. Only downside 20 springs ordered 18 received. Complaint made by email, no response to date!
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Paco M.
Rating: 4 out of 5
following a purchase from 13/02/2021
Very good quality of the trampoline. Two small issues prevent me from giving the maximum rating. The straps of the anchoring kit are of poor quality (I broke one of the buckles while tightening the strap, so I doubt the effectiveness of the straps during strong winds) and the band that goes around the trampoline does not install correctly at the poles and prevents the installation of the ladder.
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Gerard B.
Rating: 4 out of 5
following a purchase from 27/12/2020
Good service.
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Laurent D.
Rating: 4 out of 5
following a purchase from 09/12/2020
Ball and basket hoop of mediocre quality
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Ronan D.
Rating: 4 out of 5
following a purchase from 11/02/2021
Colissimo lost the first package... The cover for trampoline 360 is of good quality. It fits very well on the 365 of ***
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Anne B.
Rating: 4 out of 5
following a purchase from 10/02/2021
Very good product, sturdy and the children are very happy. Fast delivery.
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Viviane M.
Rating: 4 out of 5
following a purchase from 04/02/2021
Well advised by a seller
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Verena Z.
Rating: 4 out of 5
following a purchase from 08/02/2021
Great slackline
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Beatrice L.
Rating: 4 out of 5
following a purchase from 06/12/2020
WHEN I CALLED YOUR SELLER I REALIZED I WAS MISTAKEN HE CORRECTED IT I RECEIVED ALL THE ITEMS WE ASSEMBLED OUR TRAMPOLINE IS LIKE NEW VERY SATISFIED
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Jean Louis G.
Rating: 4 out of 5
following a purchase from 25/01/2021
Net not very practical to use. For the other products in the order, they are of good quality.
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Jean-marie A.
Rating: 4 out of 5
following a purchase from 04/02/2021
Good material but missing an instruction manual for installing the jumping mat: very difficult to put on the last springs! It is only 4.27m in diameter instead of 4.30m?
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Patrick M.
Rating: 4 out of 5
following a purchase from 28/01/2021
Satisfactory service and product matching my expectations
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François H.
Rating: 4 out of 5
following a purchase from 01/02/2021
Very good material but I had difficulties obtaining it: nearly eight months of waiting
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Gerard B.
Rating: 4 out of 5
following a purchase from 30/01/2021
Satisfied overall
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Bruno P.
Rating: 4 out of 5
following a purchase from 31/01/2021
Good service and very good delivery person
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Raphaël C.
Rating: 4 out of 5
following a purchase from 31/01/2021
Fast and careful shipping BUT there was a problem with the order preparation. HOWEVER, the customer service was remarkable, efficient, and concerned about inconveniencing me as little as possible.
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Hervé M.
Rating: 4 out of 5
following a purchase from 29/01/2021
Very good
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Gilles B.
Rating: 4 out of 5
following a purchase from 26/01/2021
Very good
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Sebastien C.
Rating: 4 out of 5
following a purchase from 27/01/2021
Delivery tracking okay by SMS, packaging a bit light (a torn open bag)
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Catherine B.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very good product, a bit expensive
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Cyril P.
Rating: 4 out of 5
following a purchase from 15/11/2020
Complete delivery and intact products. The trampoline is installed and we are starting to enjoy it with the nice weather...
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Arnaud D.
Rating: 4 out of 5
following a purchase from 12/12/2020
No worries
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Myriam G.
Rating: 4 out of 5
following a purchase from 16/01/2021
Efficient online store
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Stephane M.
Rating: 4 out of 5
following a purchase from 11/12/2020
Simple and quick purchase. The product meets expectations.
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Virginie S.
Rating: 4 out of 5
following a purchase from 11/11/2020
I just have one remark to make, it's about the transpofoot that I ordered in November and received in January after follow-up, as I had no news from you. Otherwise, nothing to report.
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Solène A.
Rating: 4 out of 5
following a purchase from 20/01/2021
Package received quickly. However, the tension of the net is quite high once installed, I don't know if it will loosen, I hope so because I'm afraid the closure will give way....
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Jean-luc M.
Rating: 4 out of 5
following a purchase from 14/12/2020
correct
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Christian B.
Rating: 4 out of 5
following a purchase from 11/12/2020
Product compliant and received quickly. Good product that brings joy to the grandchildren.
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Lionel C.
Rating: 4 out of 5
following a purchase from 02/12/2020
Delivery in 2 packages, the tarpaulin arrived 1 month later but the trampoline was complete, so not a big deal.
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