Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 4 stars

Reset filters

Vincent B.

Published on 17/01/2020 à 15h18 following a purchase from 16/12/2019

Very good.

Translated reviews

Angèle G.

Published on 13/01/2020 à 18h23 following a purchase from 21/12/2019

Very good without issues, EXCEPT the delivery, the delivery person set a day and a time slot to drop off the package, but in the end, I wasn't even contacted by phone when he didn't see me arrive, so the delivery person signed for me and left the package in front of my entrance door visible to everyone on the street (it could have been stolen). I am correct because I did not make a scandal and said that I had not received anything as many people could have done to get another one.

Translated reviews

Nicole M.

Published on 12/01/2020 à 16h43 following a purchase from 20/12/2019

No problem, delivery on time.

Translated reviews

Odile F.

Published on 10/01/2020 à 12h41 following a purchase from 19/12/2019

Perfect but assembly a bit laborious. Assembly manual lacks clarity.

Translated reviews

Marie Denise D.

Published on 08/01/2020 à 19h17 following a purchase from 13/12/2019

No problem with the product. Less satisfied with the carrier who did not respect the indicated date.

Translated reviews

Denise M.

Published on 08/01/2020 à 14h29 following a purchase from 14/12/2019

Everything went well. Excellent service

Translated reviews

Andre C.

Published on 06/01/2020 à 14h38 following a purchase from 16/12/2019

Problem with delivery because wrong package. We had to reschedule a second appointment with the carrier.

Translated reviews

Daniel B.

Published on 06/01/2020 à 09h24 following a purchase from 15/12/2019

Good provider. Speed.

Translated reviews

Elodie L.

Published on 04/01/2020 à 14h15 following a purchase from 12/12/2019

We are very satisfied with the quality of the trampoline and our son is delighted.

Translated reviews

Sébastien B.

Published on 02/01/2020 à 19h46 following a purchase from 10/12/2019

Super fast. However, the carrier never contacted me to make an appointment, which was mentioned in the service information. He passed by, found the door closed, left a notice of passage. I was contacted by phone a few days later to make an appointment this time. Everything went well

Translated reviews

Daniel L.

Published on 02/01/2020 à 16h13 following a purchase from 12/12/2019

Excellent telephone contact, very well advised.

Translated reviews

Rafael F.

Published on 02/01/2020 à 12h37 following a purchase from 07/12/2019

Good follow-up of the delivery and compliance with deadlines.

Translated reviews

Carine B.

Published on 02/01/2020 à 11h14 following a purchase from 07/12/2019

Very good protective packaging for the trampoline mat and the ordered springs. Fast and efficient service of great quality.

Translated reviews

Vincent G.

Published on 02/01/2020 à 10h44 following a purchase from 08/12/2019

Fast delivery. Damaged box but the contents do not seem to be deteriorated, we will see during assembly in good weather...

Translated reviews

Olivier O.

Published on 31/12/2019 à 21h34 following a purchase from 07/12/2019

Serious company respecting delivery deadlines. Quality products. Nothing to report. Request to have a more extensive range in 'ninja' courses

Translated reviews

Denis A.

Published on 30/12/2019 à 18h50 following a purchase from 08/12/2019

Quality trampoline

Translated reviews

Thomas B.

Published on 30/12/2019 à 18h18 following a purchase from 08/12/2019

Everything was perfect except for the delivery, the carrier left the pallet on the road in front of my house, he could have at least put it on the sidewalk.

Translated reviews

Michael B.

Published on 23/12/2019 à 21h53 following a purchase from 13/12/2019

Good service. Fast delivery. Keep it up.

Translated reviews

Christian P.

Published on 23/12/2019 à 18h18 following a purchase from 29/11/2019

The wait was long.

Translated reviews

Emilie C.

Published on 20/12/2019 à 13h53 following a purchase from 28/11/2019

Top notch

Translated reviews

Myriam L.

Published on 18/12/2019 à 16h43 following a purchase from 27/11/2019

speed of delivery, good advice by phone for purchase and assembly

Translated reviews

Laure M.

Published on 05/12/2019 à 21h17 following a purchase from 28/10/2019

Good

Translated reviews

Andreas S.

Published on 01/12/2019 à 19h36 following a purchase from 24/11/2019

The ordering process is typical for the internet. Register, select, order, pay. The delivery time is a bit long.

Translated reviews

Florence M.

Published on 28/11/2019 à 13h17 following a purchase from 27/09/2019

I am satisfied with the product; easy to put on and well adapted.

Translated reviews

Florent B.

Published on 24/11/2019 à 15h53 following a purchase from 31/10/2019

Trampoline that meets my expectations. Very easy to assemble, instructions perfectly readable. Please avoid the carrier you used to deliver to me; a disaster. Appointment with them, they never came nor even warned me that they wouldn't come. I had to go to their premises to pick up the goods. They are as described in the comments found online.

Translated reviews

Sophie L.

Published on 15/11/2019 à 12h36 following a purchase from 24/10/2019

****

Translated reviews

Eric S.

Published on 14/11/2019 à 09h13 following a purchase from 24/10/2019

Assembly instructions need improvement in my opinion

Translated reviews

Olivier S.

Published on 13/11/2019 à 11h58 following a purchase from 12/10/2019

Everything is okay

Translated reviews

Denis S.

Published on 11/11/2019 à 17h38 following a purchase from 14/10/2019

Quality service

Translated reviews

Pascale D.

Published on 08/11/2019 à 10h35 following a purchase from 18/10/2019

Precise and perfect delivery

Translated reviews

Laura R.

Published on 06/11/2019 à 11h39 following a purchase from 15/10/2019

Good quality, but very difficult to assemble. Putting on the springs is not something anyone can do.

Translated reviews

Maryline Q.

Published on 06/11/2019 à 10h32 following a purchase from 16/10/2019

Satisfied with this order which follows a complaint made by email on the site. However, I would have liked to have a human contact to inform me of the acknowledgment of my complaint and to tell me that an order was launched to replace the defective item.

Translated reviews

Stephane O.

Published on 01/11/2019 à 12h41 following a purchase from 05/10/2019

As expected, fast delivery. Everything is ok

Translated reviews

Brigitte G.

Published on 24/10/2019 à 20h20 following a purchase from 03/10/2019

Ras

Translated reviews

Fred K.

Published on 23/10/2019 à 17h39 following a purchase from 17/10/2019

Delivery went very well. The price was not so cheap, but an oval trampoline edge for 423cmx244cm is very hard to get. The manufacturer referred to a shop in NL that does not offer shipping. Therefore, I am glad that I could order the item here.

Translated reviews

Christine P.

Published on 18/10/2019 à 17h10 following a purchase from 27/09/2019

It would be good to provide the assembly instructions for the net upon delivery.

Translated reviews

Colette R.

Published on 18/10/2019 à 10h50 following a purchase from 27/09/2019

Satisfied

Translated reviews

Eric D.

Published on 14/10/2019 à 17h59 following a purchase from 25/06/2019

Good but a lot of delay due to holidays.

Translated reviews

Anne C.

Published on 11/10/2019 à 11h13 following a purchase from 19/09/2019

Only small downside: I wanted to replace my trampoline mat in August. The product was unavailable and was supposed to be available in September. When I logged back in to order it in September, the unavailability date was extended by 6 months (March). Fortunately, your services were able to advise me on a product that could be compatible. Since then, the kids are bouncing again; Thank you for them.

Translated reviews

Caroline A.

Published on 09/10/2019 à 09h31 following a purchase from 18/09/2019

Delivery company is really bad. The trampoline is good.

Translated reviews