Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 4 stars

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Alric L.

Published on 28/07/2019 à 18h39 following a purchase from 06/07/2019

Some sewing defects on the top of the safety net support poles. Assembly instructions a bit light. Otherwise, very good product

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Mathilde G.

Published on 28/07/2019 à 17h58 following a purchase from 07/07/2019

Fast

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Delphine T.

Published on 28/07/2019 à 17h36 following a purchase from 07/07/2019

Good

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Magalie M.

Published on 28/07/2019 à 12h39 following a purchase from 07/07/2019

Compliant

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Christian A.

Published on 28/07/2019 à 10h34 following a purchase from 21/06/2019

Good

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Cyrille M.

Published on 26/07/2019 à 20h34 following a purchase from 05/07/2019

Fast delivery, quality product

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Fabrice B.

Published on 26/07/2019 à 17h39 following a purchase from 15/06/2019

I find it unfortunate to wait so long for normal wear parts for a trampoline.

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Patricia F.

Published on 26/07/2019 à 14h33 following a purchase from 03/07/2019

everything was perfect, order received as expected, very good delivery person, perfect product I recommend, you can place an order without worry

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Bruno C.

Published on 25/07/2019 à 20h36 following a purchase from 03/06/2019

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Alain R.

Published on 25/07/2019 à 20h33 following a purchase from 04/06/2019

placed an order received the products a month later. a bit long anyway for a company like this

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Response from France Trampoline Published on 05/06/2019

Hello, and thank you for taking the time to leave us a comment. Indeed, and after verification, at the time of your order the products were being restocked, as indicated on the product sheet. As soon as they were back in stock, they were shipped to you on the agreed date, a month later. We apologize for these slightly long restocking delays, but they were indeed announced before the order confirmation. We remain at your disposal for any further questions or comments. The France Trampoline team

Aurélie F.

Published on 25/07/2019 à 18h54 following a purchase from 15/05/2019

The waiting time for the out-of-stock product was a bit long. The delivery person came without informing us and we were absent. We had to wait again.

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Hervé Z.

Published on 25/07/2019 à 09h48 following a purchase from 05/07/2019

Good advice, fast delivery. Impeccable product!

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Jérôme G.

Published on 23/07/2019 à 15h22 following a purchase from 02/07/2019

Quality - price quite good

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Christophe C.

Published on 23/07/2019 à 09h26 following a purchase from 02/07/2019

Excellent phone reception. Fast delivery

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Isabelle A.

Published on 22/07/2019 à 19h32 following a purchase from 29/06/2019

Products are quite expensive but seem to be of good quality, to be seen in use.

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Jean-François R.

Published on 22/07/2019 à 16h59 following a purchase from 13/05/2019

Phone advice: perfect Delivery: Perfect Material: Perfect Assembly instructions: Terrible, terrible, absolutely terrible: Needs to be redone, not clear at all, worse than ***! :)

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Jean Louis M.

Published on 22/07/2019 à 15h16 following a purchase from 28/06/2019

good quality product, conforms to the description

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Lug P.

Published on 22/07/2019 à 11h59 following a purchase from 30/06/2019

Very good product but the delivery was terrible. Announced between 2 and 5 working days, the trampoline arrived after 9 working days and I had to send several emails and then call 2 different carriers.... terrible! This is not worthy of a product sold at such a price

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Response from France Trampoline Published on 02/07/2019

Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not meet your satisfaction, and indeed the 9-day delay you experienced does not reflect the quality of service we offer. Your case has been closely monitored by our sales team. We sincerely apologize again for the inconveniences encountered and remain at your disposal for any further requests or comments. The France Trampoline team

Louisette D.

Published on 22/07/2019 à 10h14 following a purchase from 27/06/2019

Quality material. A bit difficult to assemble. The order, transport, and receipt of the product were very satisfactory.

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François V.

Published on 21/07/2019 à 15h25 following a purchase from 29/06/2019

Order delivered on time, serious packaging

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France V.

Published on 18/07/2019 à 20h56 following a purchase from 17/06/2019

Excuse me for not thanking you for my order which I received well in Normandy. France Valin

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Olivier B.

Published on 18/07/2019 à 18h39 following a purchase from 26/06/2019

Very good

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Alain F.

Published on 18/07/2019 à 12h11 following a purchase from 27/06/2019

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Fatou S.

Published on 17/07/2019 à 16h29 following a purchase from 26/06/2019

Package in perfect condition upon receipt. Quick assembly.

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Tony S.

Published on 17/07/2019 à 16h13 following a purchase from 26/06/2019

Very satisfied with the product. Customer contact provided me with good advice in choosing the trampoline. A slight lack of precision in the assembly instructions, I used a video of my trampoline model for assembly.

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Franck M.

Published on 17/07/2019 à 12h59 following a purchase from 26/06/2019

Delivery on time with a very good level of service considering the bulk of the package.

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Laetitia B.

Published on 16/07/2019 à 17h31 following a purchase from 20/06/2019

Very nice product

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Catherine P.

Published on 14/07/2019 à 20h33 following a purchase from 23/06/2019

Complete and well-packaged material

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Stéphanie K.

Published on 14/07/2019 à 09h52 following a purchase from 23/06/2019

Fast shipping and item meets our expectations

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Benedicte D.

Published on 13/07/2019 à 15h33 following a purchase from 31/05/2019

nothing to say except the delivery was a bit long

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Julie V.

Published on 12/07/2019 à 16h10 following a purchase from 21/06/2019

Disappointed with the quality/price ratio. Assembly not easy

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Response from France Trampoline Published on 22/06/2019

Hello, and first of all thank you for taking the time to leave us a comment. In order for us to improve in the future, could you specify the specific points that disappointed you about this product? The Ovalie 430 trampoline is one of our bestsellers and has a high satisfaction rate among our customers. Please feel free to contact us at [email protected] for any requests, comments, or suggestions! We remain at your disposal, the France Trampoline team

Ina S.

Published on 10/07/2019 à 13h45 following a purchase from 15/06/2019

Super price-performance ratio! I would have liked better information about the delayed delivery date. I asked twice and received no response, only when the protective cover was actually delivered.

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Vincent B.

Published on 08/07/2019 à 12h10 following a purchase from 14/06/2019

Fast delivery, easy assembly, but very average bounce, I somewhat regret this purchase because the bounce is either too heavy or too weak, which is not pleasant.

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Pierre M.

Published on 02/07/2019 à 16h16 following a purchase from 10/06/2019

Superb

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Laetitia P.

Published on 01/07/2019 à 17h34 following a purchase from 09/06/2019

perfect!

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Marc D.

Published on 01/07/2019 à 08h26 following a purchase from 07/06/2019

Good product and good service

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Edmonde G.

Published on 27/06/2019 à 12h46 following a purchase from 06/06/2019

Good contact with your services; package compliant delivery on time; the product meets my expectations.

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Gwenael L.

Published on 27/06/2019 à 10h37 following a purchase from 06/06/2019

Good quality product.

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Cyril B.

Published on 27/06/2019 à 10h29 following a purchase from 21/05/2019

Good.

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Anaïs B.

Published on 26/06/2019 à 21h24 following a purchase from 01/06/2019

Fast and quality product.

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