The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Everything went well until the delivery which was poorly organized. The product arrived almost a week after the expected deadline and I had to go pick it up myself at the regional storage to retrieve it on time.
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Carine L.
Rating: 4 out of 5
following a purchase from 30/03/2019
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Veronique M.
Rating: 4 out of 5
following a purchase from 09/04/2019
Very good product, fast delivery
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Pierrette G.
Rating: 4 out of 5
following a purchase from 08/04/2019
For the delivery time, super fast. The contacts (phones, emails) impeccable. The packaging (boxes) were, however, in poor condition. I even noted on the delivery slip that there were reservations (the trampoline will be unpacked and assembled in a few weeks at the countryside)
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Magali C.
Rating: 4 out of 5
following a purchase from 08/04/2019
The delivery was very fast. Ordered on Monday, delivered on Thursday of the same week. The trampoline seems to be of good quality. Aesthetically very nice.
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Florence G.
Rating: 4 out of 5
following a purchase from 07/04/2019
Assembly of the trampoline quite complicated (positioning of the foot pins) but overall a quality product.
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Benjamin P.
Rating: 4 out of 5
following a purchase from 07/04/2019
Very fast. Products conform to the description. Perfect.
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Olivier L.
Rating: 4 out of 5
following a purchase from 22/03/2019
Extension of delivery time on a missing product (not specified online). That's the only downside. Otherwise, keep it up.
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Ismael N.
Rating: 4 out of 5
following a purchase from 04/04/2019
Very good product
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Emmanuelle G.
Rating: 4 out of 5
following a purchase from 31/03/2019
Very good product, sturdy, the only negative point is that the closure should go lower because the children trip over it.
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Catherine D.
Rating: 4 out of 5
following a purchase from 30/03/2019
Good responsiveness and seriousness in orders
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Thierry N.
Rating: 4 out of 5
following a purchase from 04/04/2019
Exactly what I expected, but shipping costs a bit excessive (to Belgium).
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Isabelle S.
Rating: 2 out of 5
following a purchase from 31/03/2019
The product after a few days of use seems very good. My dissatisfaction comes from the delivery time which was not respected and the price of the product: for a delivery to Switzerland, the shipping + customs + VAT costs almost as much as the trampoline itself. This should be made much clearer when ordering! This trampoline (Ovaline 430) cost us: ***€ (trampoline) ***€ (shipping + customs fees) ***€ (VAT + customs fees on the Swiss side) In summary, my neighbors who wanted to order the same quickly abandoned the idea and I advise against continuing deliveries to Switzerland at this price under the risk of receiving numerous complaints!
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Response from France Trampoline
Hello, we thank you for taking the time to leave us a comment. We are sorry for the inconveniences you may have encountered during the delivery of your trampoline. Indeed, in the case of a delivery to Switzerland, additional fees apply in addition to the standard transport fees, and unfortunately this is beyond our control. We strive to clearly indicate this information on our site (especially on the page https://france-trampoline.com/fr/info/4_livraison-france-trampoline) but we take note of your remark and will ensure to be even more explicit in the future. We remain at your disposal for any further information, the France Trampoline team
J
Jacques R.
Rating: 4 out of 5
following a purchase from 02/04/2019
Good transport services and fast delivery quality of the product
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Mehdi K.
Rating: 4 out of 5
following a purchase from 02/04/2019
Very satisfied with the product. A bit long to assemble but the kids are thrilled. It lacks a 5th star because the delivery from Kuhne-Hagel went badly. I had to take care of retrieving all the packages in my car because they did not take care to check if their 18-ton truck could deliver to me while it was empty by the way. This is the first time a delivery person has encountered difficulty for a reason of accessibility that could have been anticipated. I had taken half a day off to respect their delivery time slot. If I hadn't retrieved the packages myself from the side of the road, they wouldn't have delivered to me. Otherwise, very good product.
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Robert B.
Rating: 4 out of 5
following a purchase from 01/04/2019
Everything was perfect, from the order to the receipt of the items
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Stéphane G.
Rating: 4 out of 5
following a purchase from 27/03/2019
N/A
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Sandrine B.
Rating: 4 out of 5
following a purchase from 31/03/2019
Very satisfied
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Pascal P.
Rating: 4 out of 5
following a purchase from 17/03/2019
N/A
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Philippe L.
Rating: 4 out of 5
following a purchase from 01/04/2019
Perfect welcome and attentive. However, a bit disappointed with the quality of the springs that break a bit too often. However, I disassemble the trampoline every year. The breaks are always in the same place on the spring. Otherwise, everything is fine.
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Jacques P.
Rating: 4 out of 5
following a purchase from 02/04/2019
Respect for delivery time. Assembly quite easy. The product seems robust (to be seen in use). The entrance to the trampoline is not easy as the zipper leaves little passage.
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Maryline P.
Rating: 4 out of 5
following a purchase from 31/03/2019
Easy installation. The material seems solid. We will see over time.
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Hélène L.
Rating: 4 out of 5
following a purchase from 02/04/2019
Item matches the photo. Very easy to use.
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Bruno L.
Rating: 4 out of 5
following a purchase from 19/03/2019
good
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Marie B.
Rating: 4 out of 5
following a purchase from 27/03/2019
Very good service. Serious site. Very pleasant, operational operators!!! Very nice quality of the products,
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Vanessa B.
Rating: 4 out of 5
following a purchase from 27/03/2019
Replacement protection cushion different from the original. Absence of the protective skirt which, in my opinion, better protected access to the springs. Otherwise, quite thick
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Mairie S.
Rating: 4 out of 5
following a purchase from 26/03/2019
Good resistance
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Le Bellego S.
Rating: 4 out of 5
following a purchase from 28/03/2019
Good quality item but a bit expensive
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Laureline H.
Rating: 4 out of 5
following a purchase from 27/03/2019
Trampoline that seems to offer good quality and user safety. The kids are thrilled. Assembly is significantly more laborious than in the video. The announced installation time is unrealistic. The delivery was not planned in advance by the transport company as announced on the site. Fortunately, we were present on the day of delivery.
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Armand M.
Rating: 4 out of 5
following a purchase from 22/03/2019
Item conforms to expectations. An installation manual would be wise
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Senny F.
Rating: 4 out of 5
following a purchase from 25/03/2019
****
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Olivier R.
Rating: 4 out of 5
following a purchase from 26/03/2019
Long shipping 8 days, while it was planned for 2 to 5 days.
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Gwendoline B.
Rating: 4 out of 5
following a purchase from 26/03/2019
Very good and responsive in case of "problem"!
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Ferdinand D.
Rating: 4 out of 5
following a purchase from 22/03/2019
Order placed quickly and without any problems.
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Marc C.
Rating: 4 out of 5
following a purchase from 25/03/2019
Spare parts available after several years. Very pleasant company to recommend
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Jean-jacques B.
Rating: 4 out of 5
following a purchase from 25/03/2019
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Julien S.
Rating: 4 out of 5
following a purchase from 23/03/2019
Order arrived on time and complete! It seems generally solid and has a nice finish;
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Corinne D.
Rating: 4 out of 5
following a purchase from 21/03/2019
Very good quality
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Benoit R.
Rating: 4 out of 5
following a purchase from 17/02/2019
Waiting times a bit long due to product shortage Otherwise impeccable product, sure value
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Louise L.
Rating: 4 out of 5
following a purchase from 17/03/2019
friendly welcome and serious consideration of observations.
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