Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 4 stars

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Jean Louis R.

Published on 11/03/2019 à 14h24 following a purchase from 16/02/2019

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Thibaut R.

Published on 11/03/2019 à 12h50 following a purchase from 17/02/2019

Quality products.

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Zena F.

Published on 11/03/2019 à 11h13 following a purchase from 18/02/2019

Very serious. Order received as expected. Serious carrier, an email is sent with the prior shipping date and time slot. Appointment with the carrier well kept and they also contact us by phone. Very satisfied with the delivery and the product.

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Jean Michel L.

Published on 11/03/2019 à 09h48 following a purchase from 16/02/2019

I simply regretted that the ladder to climb onto the trampoline was not part of the package.

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Ferdinand D.

Published on 08/03/2019 à 16h33 following a purchase from 14/02/2019

The material I received was defective and was exchanged without any problem. However, I returned the material at my own expense, which is not normal. That said, I do not hold it against them.

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Gregory L.

Published on 07/03/2019 à 13h14 following a purchase from 14/02/2019

Staff attentive.

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Nadine L.

Published on 05/03/2019 à 22h55 following a purchase from 12/02/2019

Super well done, fast delivery: fortunately there was someone at home because not notified!!!

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Yann L.

Published on 05/03/2019 à 09h46 following a purchase from 12/02/2019

Very good navigation on the site. Prices in line with good manufacturing quality. Product conforms to the description on the website. Assembly manual very readable and good diagrams.

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Marie Laure R.

Published on 04/03/2019 à 22h46 following a purchase from 04/02/2019

Satisfied

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Samia S.

Published on 04/03/2019 à 20h44 following a purchase from 08/02/2019

very good product

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Samia S.

Published on 04/03/2019 à 16h32 following a purchase from 08/02/2019

very good product

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Alix A.

Published on 03/03/2019 à 17h19 following a purchase from 10/02/2019

Delivery compliant and fast

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Jean-Marc S.

Published on 28/02/2019 à 15h11 following a purchase from 04/02/2019

Product not installed so could not test it but preliminary approach very satisfactory.

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Nicolas C.

Published on 27/02/2019 à 18h17 following a purchase from 03/02/2019

Very good, very good quality product and deadlines respected

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Frederique A.

Published on 25/02/2019 à 20h51 following a purchase from 04/02/2019

Good advice, order and delivery respected

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Cyril E.

Published on 25/02/2019 à 16h59 following a purchase from 02/02/2019

Very good performance. However, one spring was defective and the return of a new one was done without any problem. However, for a simple spring, it is a pity that a signature is required upon receipt. We lost a week because of that.

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Christian M.

Published on 25/02/2019 à 13h43 following a purchase from 01/02/2019

Well

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Amelie B.

Published on 24/02/2019 à 15h25 following a purchase from 03/02/2019

Good performance

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Iris C.

Published on 21/02/2019 à 14h27 following a purchase from 10/12/2018

Fast delivery, but I was not notified by phone by the carrier as indicated, fortunately I was able to free myself to receive the package. Good quality product easy to assemble but the hook of 2 sandos that hold the cushion broke on the first use by my daughter who does not yet weigh 20kg (I am waiting for better weather and a more regular use to see if this happens again and contact customer service)

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Denis S.

Published on 20/02/2019 à 10h39 following a purchase from 29/01/2019

Good overall performance

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Nil D.

Published on 20/02/2019 à 10h36 following a purchase from 29/01/2019

Good service.

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Elisabeth B.

Published on 19/02/2019 à 17h11 following a purchase from 28/01/2019

Very good product, the kids are having a blast

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Elise C.

Published on 18/02/2019 à 09h10 following a purchase from 24/01/2019

Practical, quick and efficient

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Christian S.

Published on 14/02/2019 à 10h51 following a purchase from 24/01/2019

Quality, efficiency, speed.

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Benedicte G.

Published on 06/02/2019 à 20h35 following a purchase from 14/12/2018

Good service.

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Valerie C.

Published on 01/02/2019 à 15h35 following a purchase from 10/01/2019

Perfect but not possible to assemble alone.

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Eric J.

Published on 31/01/2019 à 18h30 following a purchase from 17/12/2018

Despite a second delivery, my net remains loose after a week of use.

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Denis S.

Published on 29/01/2019 à 18h44 following a purchase from 08/01/2019

Well-documented order, delivery on time.

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Philippe S.

Published on 28/01/2019 à 16h53 following a purchase from 07/01/2019

Very professional, fast, and very serious.

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Hubert G.

Published on 26/01/2019 à 21h28 following a purchase from 29/12/2018

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Jacques I.

Published on 21/01/2019 à 14h30 following a purchase from 21/12/2018

Very easy purchase by phone. Very friendly interlocutors. Catastrophic delivery due to the use of the DPD service provider.

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Olivier A.

Published on 20/01/2019 à 11h49 following a purchase from 30/12/2018

As of today (3 weeks after purchase and assembly), we are very satisfied with the product. The contact with the carrier for the appointment and delivery was impeccable. The assembly went well too, no major difficulties. The trampoline is of superior quality to our previous model (***). As a parent, I appreciate the very sturdy double door. The little one is having a blast and our acrobat is having a great time. I also jump on it from time to time and it holds up well. Good value for money. We will recommend it.

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Laurent D.

Published on 19/01/2019 à 22h35 following a purchase from 23/12/2018

****

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Montse V.

Published on 16/01/2019 à 10h30 following a purchase from 18/12/2018

We compared it for kings, we bought it to be outside, so we will wait until March to set it up. For now, the service to send it was good

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Magalie S.

Published on 09/01/2019 à 22h46 following a purchase from 19/12/2018

Delighted

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Martin A.

Published on 07/01/2019 à 19h24 following a purchase from 16/12/2018

Just 12 days to be delivered

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Isabelle L.

Published on 06/01/2019 à 16h13 following a purchase from 14/12/2018

The advice is excellent and reassuring. The transport is not very reliable in terms of timing and the driver did not want to put the package in the garden.

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Jean-Benoit M.

Published on 02/01/2019 à 20h23 following a purchase from 06/11/2018

I am rather satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks I receive an email informing me that it will actually be almost 2 months (surely due to overloaded production scheduling).... I had to respond expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.

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Annick R.

Published on 02/01/2019 à 17h21 following a purchase from 06/12/2018

Quality service, received on time, gift arrived at the right moment, waiting for use.

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Annick R.

Published on 02/01/2019 à 13h14 following a purchase from 06/12/2018

It has not been unpacked, the envelope is soft, I will tell you more when we have installed it

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