Customer reviews of France Trampoline

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Brigitte A.

Rating: 4 out of 5

Published on 26/08/2018 à 09h48 following a purchase from 04/08/2018

Good

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Magalie B.

Rating: 4 out of 5

Published on 24/08/2018 à 14h11 following a purchase from 01/08/2018

Good service received on time

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Hervé F.

Rating: 4 out of 5

Published on 23/08/2018 à 13h36 following a purchase from 01/08/2018

Call to check if there was no error on the order, well done nice initiative.

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Rene A.

Rating: 4 out of 5

Published on 23/08/2018 à 09h51 following a purchase from 02/08/2018

very good just for the assembly plan a bit small.

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Jessica G.

Rating: 4 out of 5

Published on 22/08/2018 à 15h21 following a purchase from 02/08/2018

Very good quality trampoline, not more expensive than elsewhere and easy to assemble. I really recommend, you can order with your eyes closed. Just the delivery person who is not very friendly, the boxes very damaged and dropped right in front of the doorbell... and the trampoline (which is very heavy) had to be built at the back of the garden (75m away) when we have a path that allows entry with the truck.

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Yann L.

Rating: 4 out of 5

Published on 22/08/2018 à 15h15 following a purchase from 24/07/2018

Great. Online order, very satisfactory customer service contact. Product as described, well packaged. Just a pity that the carrier did not call as agreed to confirm the delivery day.

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Didier R.

Rating: 4 out of 5

Published on 22/08/2018 à 13h37 following a purchase from 02/08/2018

-

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Stéphanie L.

Rating: 4 out of 5

Published on 21/08/2018 à 18h17 following a purchase from 27/07/2018

Order arrived on time and at a relay point which is appreciated.

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Youcef B.

Rating: 4 out of 5

Published on 21/08/2018 à 08h47 following a purchase from 18/07/2018

very good

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Nicole M.

Rating: 4 out of 5

Published on 20/08/2018 à 14h18 following a purchase from 27/07/2018

no comments = all OK

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Noémie R.

Rating: 4 out of 5

Published on 20/08/2018 à 13h54 following a purchase from 11/07/2018

I had requested a quote to replace damaged parts due to a storm. The quote was incomplete so I had a bad surprise at the time of ordering. I then called customer service and spoke to a very competent person, which allowed me to only order certain parts that I really needed and that were not referenced on the site. In the end, very happy and the products are really of quality.

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Jean Louis D.

Rating: 4 out of 5

Published on 20/08/2018 à 09h19 following a purchase from 28/07/2018

Quality material

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Bernard G.

Rating: 4 out of 5

Published on 17/08/2018 à 10h31 following a purchase from 26/07/2018

Good product, efficient after-sales service

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Torsten E.

Rating: 4 out of 5

Published on 16/08/2018 à 11h29 following a purchase from 09/08/2018

The information about the delivery status was good and the delivery was also good and prompt. The trampoline tent is a real eye-catcher and a cool item.

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Anne B.

Rating: 4 out of 5

Published on 16/08/2018 à 10h22 following a purchase from 25/07/2018

Good follow-up of my order. But the shipping costs to Martinique are really exaggerated. The mode of transport should be reviewed

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Marie-josée C.

Rating: 4 out of 5

Published on 16/08/2018 à 09h15 following a purchase from 27/07/2018

Good

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Franck L.

Rating: 4 out of 5

Published on 15/08/2018 à 20h24 following a purchase from 13/07/2018

Very good service and delivery time, the deadlines are well respected. Assembly is quite simple and the materials used seem to be of good quality (to be seen over time).

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Hervé B.

Rating: 4 out of 5

Published on 15/08/2018 à 15h38 following a purchase from 23/07/2018

Good service and very good product

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Christian N.

Rating: 4 out of 5

Published on 14/08/2018 à 18h43 following a purchase from 23/07/2018

very good nothing to say

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Cédric R.

Rating: 4 out of 5

Published on 14/08/2018 à 18h36 following a purchase from 23/07/2018

I am very satisfied with my purchase, very good site and very good customer service.

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Alexandra V.

Rating: 4 out of 5

Published on 14/08/2018 à 17h41 following a purchase from 17/06/2018

order of a net for jump300, of lower quality than the original

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Marielle C.

Rating: 4 out of 5

Published on 14/08/2018 à 16h30 following a purchase from 23/07/2018

Product that seems to be of good quality compared to the one we had before. To see over time. Fast delivery

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Patrick R.

Rating: 4 out of 5

Published on 14/08/2018 à 08h51 following a purchase from 23/07/2018

Good

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Rudy S.

Rating: 4 out of 5

Published on 13/08/2018 à 19h31 following a purchase from 22/07/2018

very good welcome and appropriate advice

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Daniel R.

Rating: 4 out of 5

Published on 13/08/2018 à 10h17 following a purchase from 23/07/2018

very happy with my product the delivery was fast

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Frédérick P.

Rating: 4 out of 5

Published on 12/08/2018 à 11h25 following a purchase from 20/07/2018

Good part for my trampoline.

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Bertand P.

Rating: 4 out of 5

Published on 12/08/2018 à 10h37 following a purchase from 23/07/2018

Good overall despite the broken top of the pole but quick resend

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Raoul D.

Rating: 4 out of 5

Published on 11/08/2018 à 14h59 following a purchase from 13/07/2018

The carrier did not deliver within the scheduled time slot (8am - 11am), indicated by email that I would be delivered on the scheduled day (so waiting on site all day) then at 7pm a new email stating that I would not be delivered on the scheduled day but the next day without specifying hours... ultimately delivery at 4pm the day after the scheduled day. On the delivery slip, the instructions for delivery to the neighbor in case of absence were not indicated: they were on the package that the delivery person probably did not check...

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Mo C.

Rating: 4 out of 5

Published on 10/08/2018 à 12h53 following a purchase from 20/07/2018

Very good product, very good service.

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Christian L.

Rating: 4 out of 5

Published on 10/08/2018 à 12h38 following a purchase from 19/07/2018

Good phone reception.

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Antonio U.

Rating: 4 out of 5

Published on 09/08/2018 à 13h58 following a purchase from 18/07/2018

Very available and professional.

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Frederic C.

Rating: 4 out of 5

Published on 08/08/2018 à 20h56 following a purchase from 17/07/2018

Good

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Xavier R.

Rating: 4 out of 5

Published on 08/08/2018 à 20h28 following a purchase from 15/07/2018

Good quality material. Assembly instructions could be more explicit. Timely delivery. We are satisfied.

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Daniel B.

Rating: 4 out of 5

Published on 08/08/2018 à 16h44 following a purchase from 16/07/2018

Fairly quick delivery, good quality product, nothing to compare with an original tarp, I am satisfied with my purchase. One small remark, it was packaged in a plastic bag, which does not protect the tarp in case of tearing or otherwise; knowing the carriers.....

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Chrystelle G.

Rating: 4 out of 5

Published on 08/08/2018 à 11h32 following a purchase from 17/07/2018

Good service

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Philippe H.

Rating: 4 out of 5

Published on 07/08/2018 à 17h30 following a purchase from 23/06/2018

Quality product. Clear assembly instructions.

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Thierry C.

Rating: 4 out of 5

Published on 07/08/2018 à 16h44 following a purchase from 14/07/2018

I recommend France Trampoline, quality item, and very well secured for children. Just one downside: the zipper for the opening is too narrow to get inside the trampoline, no support handle, which means that you pull on the zipper at the risk of breaking it.

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Betty H.

Rating: 4 out of 5

Published on 06/08/2018 à 19h22 following a purchase from 10/07/2018

good service

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Mathieu F.

Rating: 2 out of 5

Published on 06/08/2018 à 14h44 following a purchase from 06/07/2018

delivery time not compliant

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Response from France Trampoline Published on 07/07/2018

Hello, Thank you for taking the time to write to us. When you placed your order, it was indicated that some items were awaiting restocking for July 13. Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 48 hours. We remain at your disposal for any questions, the France Trampoline team.

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Renaud D.

Rating: 4 out of 5

Published on 06/08/2018 à 14h10 following a purchase from 13/07/2018

The installation guide is more than succinct, you should specify the installation height and the minimum or maximum gap between the top and bottom bands regarding the product I purchased.

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