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A
Rating: 4 out of 5
Good telephone attention
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Fast delivery by a nice carrier with appointment scheduling. Careful packaging, too bad a nut was missing. Very easy to assemble, I assembled it with my 9-year-old and 7-year-old daughters in 1h30. Very good idea to provide tools, however, the wrench is not practical, for my part I used a ratchet wrench which is simpler and faster. Good purchase, I recommend.
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T
Rating: 4 out of 5
We are very satisfied with the trampoline and service!
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C
Rating: 4 out of 5
Search on a search engine for a quality and safety trampoline for children. Quick order online without phone contact. Good order tracking online. Delivery scheduled on time by a good subcontractor (***) but at an unsuitable time slot (10-12h from Monday to Friday). Assembly instructions very insufficient due to a significant pagination error (French)
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S
Rating: 4 out of 5
Issue with delivery as the provider only offers appointments in the morning and in the end, they come in the middle of the afternoon. Therefore, one has to take half a day off for nothing as they do not come during the indicated time slot.
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J
Rating: 4 out of 5
good
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Y
Rating: 4 out of 5
Very good
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P
Rating: 4 out of 5
Nothing to report
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D
Rating: 4 out of 5
Very good service as usual.
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S
Rating: 4 out of 5
Good trampoline but difficult to assemble the support bar. The click at the top was very difficult to center, took nearly half an hour to achieve....
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M
Rating: 4 out of 5
very satisfied with the advisor
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L
Rating: 4 out of 5
Ordered a custom apartment net, very good quality; but no assembly instructions/help to be found
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L
Rating: 4 out of 5
fast and efficient service
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H
Rating: 4 out of 5
-
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S
Rating: 4 out of 5
Super professional and very nice
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S
Rating: 4 out of 5
Everything is good, only the assembly instructions could be better (a video would be helpful)
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T
Rating: 4 out of 5
this was our 2nd order with them, the 1st had no issues but the 2nd was different... problem with the delivery, I had contacted before placing the order, clearly specified the address which was different from the company's headquarters and well not delivered to the right place.... I am disappointed on that side otherwise trampoline conforms to my request
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L
Rating: 4 out of 5
Good product to see over time
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M
Rating: 4 out of 5
Long delay because one of the items is missing
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M
Rating: 4 out of 5
Good
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T
Rating: 4 out of 5
Received on time but still not open, it's a gift for Christmas so I reserve my opinion on the product
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M
Rating: 4 out of 5
good reception, good advice. Problem in the design
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C
Rating: 4 out of 5
material of very good quality
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D
Rating: 4 out of 5
Good information about the product by phone. Delivery on time. Bravo I am waiting to give it to the children for Christmas now...
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M
Rating: 4 out of 5
notify in case of delay on delivery
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D
Rating: 4 out of 5
the product is good, but the installation manual is not detailed enough, especially regarding peripheral lacing and more details could save precious time. Big downside, the manual indicated that the cord would be cut to the right dimensions, which was not the case and it was very complicated to do it with length ratios, moreover the rope tends to fray strongly when cut and it is difficult to stop.
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B
Rating: 4 out of 5
Hello, My net not being rectangular, and the dimensions not being very different two by two, I would have liked markers to be indicated on each side so as not to have to make trials which due to some misfortune undoubtedly forced me to redo it three times before installing the net in the right direction. Best regards
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J
Rating: 4 out of 5
very good product delivered quickly
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P
Rating: 4 out of 5
good
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F
Rating: 4 out of 5
Good service except for the carrier
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C
Rating: 4 out of 5
Good product, well secured. Our 3-year-old daughter loves it. However, difficult assembly took an afternoon.
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J
Rating: 4 out of 5
package delivered on the defined day and time.
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M
Rating: 4 out of 5
The product did not match the order. However, what I greatly appreciate is the response and subsequent treatment to untangle the matter
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P
Rating: 4 out of 5
very good service
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B
Rating: 4 out of 5
1st delivery: truck too big to deliver to us... 1 day blocked. 2nd delivery: no one comes... after a phone call to understand, the delivery was canceled without notifying us... they finally made an express delivery after insisting that day... UNACCEPTABLE
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V
Rating: 4 out of 5
Trampoline that seems to be of good quality (but installed only a few days ago, so we will have to wait to see if it withstands the test of time). Fast delivery and on time.
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Y
Rating: 4 out of 5
Mix-up in the order, but the product meets my expectations well.
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E
Rating: 4 out of 5
We liked the material, it looks of great quality and with protections included. The assembly is very intuitive.
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J
Rating: 4 out of 5
The shopping experience has been good. Everything on time and correct.
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C
Rating: 4 out of 5
Very good. Small downside on the explanatory notice for the installation of the indoor net, not clear enough on the double lacing.
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