France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
We are very satisfied with the product and the speed of delivery. However, we experienced a natural disaster (strong wind) a few days later that damaged the net. We understand that this is not systematically covered by customer service, but given the short time between the damage and the order, we would have liked a commercial gesture. This was refused to us. A shame for a trampoline of this quality.
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Claude D.
Rating: 4 out of 5
following a purchase from 19/10/2017
Good
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Didier P.
Rating: 4 out of 5
following a purchase from 09/10/2017
Product that meets our expectations, delivered on time. A small downside, the pallet arrived with damaged packaging, especially the largest box which required checking all the parts in front of the carrier.
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Françoise H.
Rating: 4 out of 5
following a purchase from 17/10/2017
Delivered on time. Problem contacting the carrier directly. Good product - Assembling the posts to the trampoline structure would have been easier if the U fasteners were a bit longer. Very good result once assembled.
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Helyette R.
Rating: 4 out of 5
following a purchase from 08/10/2017
Perfect product, fast delivery, simple assembly. The only downside is that the delivery person gave me a delivery slot for the entire morning and not for a specific time...
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Karen L.
Rating: 4 out of 5
following a purchase from 16/10/2017
Quick order, manufacturing and delivery times respected. Nice result. Instruction manual provided by email very effective, quick installation.
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Michel E.
Rating: 4 out of 5
following a purchase from 26/09/2017
Very good product but not easy to assemble (2 days of assembly).
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Stefan M.
Rating: 4 out of 5
following a purchase from 10/10/2017
worked out
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Jean-paul E.
Rating: 4 out of 5
following a purchase from 11/10/2017
The product is compliant
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Oriane L.
Rating: 4 out of 5
following a purchase from 29/09/2017
The online service is perfect. However, when you call, there is a feeling of disturbing.... it's a shame.... It's important to be able to talk about your project.
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Sabine Q.
Rating: 4 out of 5
following a purchase from 09/10/2017
very good product and service
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Carmen G.
Rating: 4 out of 5
following a purchase from 21/09/2017
It has been a service as expected, efficient and professional.
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Claude M.
Rating: 4 out of 5
following a purchase from 08/09/2017
Satisfied
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Christophe C.
Rating: 4 out of 5
following a purchase from 04/10/2017
Very good
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Marie-laure M.
Rating: 4 out of 5
following a purchase from 04/10/2017
Product quite expensive but the quality is there! However, assembly is quite complicated and long compared to the one assembled previously.
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Diana G.
Rating: 4 out of 5
following a purchase from 03/10/2017
I was afraid to buy something that has to be as safe as a trampoline for my children online; after looking at millions of pages, I decided on this brand and I am delighted, it is solid and resistant with impeccable finishes, the shipping was quick and the delivery easy! To put a downside, although the assembly is simple because the instructions are very clear and there are videos on YouTube, it really requires quite a bit of strength.
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Manon D.
Rating: 4 out of 5
following a purchase from 02/10/2017
Fast and good product!
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Andrea R.
Rating: 4 out of 5
following a purchase from 25/09/2017
quickly found, quickly bought, and quickly delivered.
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Clément A.
Rating: 4 out of 5
following a purchase from 21/09/2017
Very good product, the children are delighted! Four boys aged 1 to 8 years
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Thierry F.
Rating: 4 out of 5
following a purchase from 01/08/2017
I find it very good to have been contacted by phone to verify my order.
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Francoisxavier M.
Rating: 4 out of 5
following a purchase from 22/09/2017
Slight delivery delay due to holidays otherwise good service. Call from the delivery person. Delivery as agreed.
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Roger Machart J.
Rating: 4 out of 5
following a purchase from 31/08/2017
Correct
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Sylviane R.
Rating: 4 out of 5
following a purchase from 21/09/2017
Quick handling of our order. Not yet received in Guyana where the shipment is carried out by a freight forwarder.
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Pietro R.
Rating: 4 out of 5
following a purchase from 19/09/2017
Good service and good support
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Y Y.
Rating: 4 out of 5
following a purchase from 17/09/2017
Excellent trampoline. Our daughter is delighted. And having spent some time on it myself, it seems quite robust. The net is resistant and the padding protects the springs well. A very good choice. However, for assembly, we are far from the two hours announced even if the instructions are quite clear and a tutorial video is available. The parts are very hard to fit together and the process is quite long (almost 5 hours for 3 people)
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Pedro T.
Rating: 4 out of 5
following a purchase from 19/09/2017
It wouldn't be bad to receive the tracking code from the transport company in the confirmation email.
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Iker A.
Rating: 4 out of 5
following a purchase from 05/09/2017
In general, the service and attention are very good. We had some problems with the delivery date we had planned, but finally everything arrived quite quickly and in perfect condition. The product is very good, great quality.
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Stephanie G.
Rating: 4 out of 5
following a purchase from 07/09/2017
I was very well informed by the agents for my order, thank you
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Celine C.
Rating: 4 out of 5
following a purchase from 18/09/2017
Correct service. Package received on time and in good condition. Explanatory notice and simple assembly. Aesthetic and sturdy product. Recommendation +++
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Sylvie A.
Rating: 4 out of 5
following a purchase from 18/09/2017
Perfectly suitable for a child who enjoys doing flips, however, it squeaks and it's quite annoying
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Magali P.
Rating: 4 out of 5
following a purchase from 17/07/2017
Doubt about the resistance of the fabric but time will tell
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Francoise V.
Rating: 4 out of 5
following a purchase from 30/08/2017
SMALL DELIVERY ISSUE DUE TO A STOCK OUTAGE
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Fernando S.
Rating: 4 out of 5
following a purchase from 16/09/2017
Clear page and fast service. Everything correct
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Luc J.
Rating: 4 out of 5
following a purchase from 03/08/2017
Product conforms to the descriptions.
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Thibaut R.
Rating: 4 out of 5
following a purchase from 17/09/2017
Shipping costs are quite significant. Happy with the quality.
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François R.
Rating: 4 out of 5
following a purchase from 26/08/2017
Product advertised in stock then out of stock. Final delay acceptable.
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Sebastien J.
Rating: 4 out of 5
following a purchase from 14/09/2017
Fast and respected deadlines. No problems during the order
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Michelle P.
Rating: 4 out of 5
following a purchase from 31/08/2017
Good value for money. Very nice mat looks solid, I will see over time
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Andy S.
Rating: 2 out of 5
following a purchase from 29/08/2017
I was disappointed by the quality of the protective mats that I replaced. It was not at all the same quality as we originally purchased in 2012
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Response from France Trampoline
Hello, We are sorry that this protective cushion did not convince you. Since 2012, we have evolved our products, making substantial improvements to the materials and fixings. We would therefore like to understand what you did not like about this model. Also, please feel free to share your detailed feedback by writing to us from the contact form on our site. See you soon, The France Trampoline Team
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Joel P.
Rating: 4 out of 5
following a purchase from 13/09/2017
I am very satisfied with the overall service. I rated 4 stars because I want to see the quality of the tarp over time.
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