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P
Rating: 4 out of 5
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
Fast delivery, scheduled time respected.
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J
Rating: 4 out of 5
good telephone attention, and speed in the delivery of the order
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E
Rating: 4 out of 5
Speed of processing for the order and delivery made within the expected time. The carrier contacts to set the appointment. Quality of the product is impeccable. I recommend France Trampoline to my acquaintances.
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J
Rating: 4 out of 5
The package suffered damage for the first time, resulting in non-delivery. France Trampoline reacted well because as soon as they were informed, they sent out a second delivery which this time was delivered without damage. Delivery times were longer than expected.
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M
Rating: 4 out of 5
Trampoline of very good quality. The assembly with 2 people took much longer than the 1h30 indicated in the guide (over 3 hours with 2 people), it's better to know that. Everything else is absolutely perfect. Thank you.
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F
Rating: 4 out of 5
too bad we cannot order certain parts individually (e.g.: spacers for fixing protective net poles)
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F
Rating: 4 out of 5
The delivery was very fast which is pleasant because the children could no longer use the trampoline without the net.
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R
Rating: 4 out of 5
A phone call just before the order because I was not sure of the reference of the part and a customer service worthy of the name!!!
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B
Rating: 4 out of 5
Very good service
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V
Rating: 4 out of 5
to recommend
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C
Rating: 4 out of 5
yes, very good. the packages were not too heavy.
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M
Rating: 4 out of 5
The sellers give good advice on the products but they encourage us to buy the most expensive trampolines. In the end, I do not regret my purchase, but the trampolines are really large.
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Response from France Trampoline
Hello, We are pleased to see that the advice given by our sales representative has fully satisfied you. We hope that the Ovalie 490 trampoline will satisfy you for years to come. Regarding the price of the trampoline, we systematically offer models that match the needs (current and future) and the budget of our clients. We remain at your service. The France Trampoline team.
C
Rating: 4 out of 5
Happy
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M
Rating: 4 out of 5
Fast delivery, the material seems to be of good quality.
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S
Rating: 4 out of 5
shipping costs too expensive
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S
Rating: 4 out of 5
Delivered in 1 week, trampoline easy to assemble in 1h30, very happy children. The only downside, after a week, a permanent squeaking due to the springs that got damp as soon as there are children playing inside.
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M
Rating: 4 out of 5
Excellent quality product like the rest only delivery time too long apparently due to stock shortage.....
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Response from France Trampoline
Hello Madam, we are delighted to see that you appreciate the quality of our products. We do our utmost to provide you with quality material. Regarding the delivery, indeed at the time of your purchase, this item was out of stock for a few days, as indicated on the product sheet and in the cart. In any case, we remain at your disposal by phone if needed. The France Trampoline team.
T
Rating: 4 out of 5
Ok, fast
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G
Rating: 4 out of 5
Product a bit expensive but very good quality. Fast delivery after the order
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B
Rating: 4 out of 5
Nothing to report
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N
Rating: 4 out of 5
Fast delivery and good quality material. The illustrations and photos in the manual need improvement.
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G
Rating: 4 out of 5
good
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V
Rating: 4 out of 5
Good product with a notable weakness on the plastic attachments that broke (5 in total) during assembly and at the first use.
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N
Rating: 4 out of 5
Perfectly satisfied with the delivery and the quality of the received product. Trusted site, nothing to complain about.
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A
Rating: 4 out of 5
Good reception of my order, nothing more to say. Thank you
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V
Rating: 4 out of 5
Fast delivery
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G
Rating: 4 out of 5
DELAYS A BIT LONG BUT HAD BEEN WARNED SO NOT DISAPPOINTED.
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A
Rating: 4 out of 5
Following a strong gust of wind, I had to change a few upper half-poles of my "jump up 360" trampoline. I received them quite quickly. The only downside is that they are not quite identical to the originals. The new ones are a bit shorter (-7 cm) and there is no longer a locking system between the lower part and the upper part of the pole. Nevertheless, I was still able to install them on my trampoline and they serve their purpose correctly.
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A
Rating: 4 out of 5
Fast delivery. Good quality material. Too bad there is no advantageous pack including accessories (ladder, protective tarp, stakes).
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J
Rating: 4 out of 5
There were no disappointments
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J
Rating: 4 out of 5
Good responsiveness and good follow-up following my request for a fast delivery. Tape on the package placed on the edge of the ordered trampoline: removing the tape leaves marks on the edge of the trampoline.
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E
Rating: 4 out of 5
Perfect delivery and product. A small downside: the assembly. No assembly booklet.
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M
Rating: 4 out of 5
the trampoline is of excellent quality, the children are delighted. However, the foot attachments broke after a week. I do not recommend this product!
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B
Rating: 4 out of 5
Very good materials, super trampoline. The delivery was done without any problems. The only downside, and not the least, is the quality of the assembly instructions. They are unclear and not very detailed. Nevertheless, our 4.6 m diameter trampoline is indeed in our garden for everyone's enjoyment.
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S
Rating: 4 out of 5
a bit long delay
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J
Rating: 4 out of 5
Good product, springs a bit noisy: they squeak! Easy assembly and serious manufacturing. Delivery without issues and within the indicated times.
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G
Rating: 4 out of 5
delivery made within the expected time and quality of the material met my expectations. thank you
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P
Rating: 4 out of 5
Hello, Nothing to complain about the product. Excellent quality faithful to the presentation on the site. Only downside, the delivery: late delivery compared to what was announced on the site. Unpleasant delivery person...
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C
Rating: 4 out of 5
Very fast order and delivery. The material is sturdy but a small downside regarding the anchoring kit which is low-end despite the price. We hope this kit will allow our trampoline to hold during strong winds.
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