Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 2 and 4 stars

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Dominique B.

Published on 15/06/2016 à 11h24 following a purchase from 13/04/2016

Compliant with my expectations.

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Luc C.

Published on 15/06/2016 à 11h14 following a purchase from 18/04/2016

serious

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Nadège D.

Published on 15/06/2016 à 10h25 following a purchase from 17/04/2016

Everything was perfect except the driver who got lost and delayed the delivery day by day, two days later.

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Caroline H.

Published on 15/06/2016 à 10h23 following a purchase from 16/03/2016

Very good quality of the trampoline, however the attachments for the safety net are not strong enough - they broke on the first day (I was warned by other reviews on this site). They need to be replaced with nylon ties for electric wires.

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Stephanie V.

Published on 15/06/2016 à 09h52 following a purchase from 13/04/2016

Delivery on time and well packaged, very good trampoline, just some hooks from the net that have already come loose.

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Jean-Michel P.

Published on 15/06/2016 à 09h45 following a purchase from 18/04/2016

Good

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Muriel G.

Published on 15/06/2016 à 09h36 following a purchase from 02/04/2016

Excellent quality trampoline, problem with the net attachment that was resolved quickly.

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Stéphane R.

Published on 15/06/2016 à 08h55 following a purchase from 29/04/2016

Price of accessories and spare parts too expensive!!!

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Isabelle G.

Published on 15/06/2016 à 08h35 following a purchase from 24/04/2016

I was able to choose the delivery day and it went well even though we had to wait all day. A call to inform us of an estimated delivery time would be a plus (morning or afternoon without being ultra precise).

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Olivier P.

Published on 15/06/2016 à 08h17 following a purchase from 28/03/2016

Net a bit tight, we can't stretch it everywhere to fit under the structure. Otherwise my son is having a blast and so am I

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Claire B.

Published on 14/06/2016 à 21h42 following a purchase from 22/05/2016

Trampoline of very good quality. Fast and careful shipping. I recommend this product.

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Maite S.

Published on 14/06/2016 à 20h30 following a purchase from 19/05/2016

Very good

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Sandra D.

Published on 14/06/2016 à 18h46 following a purchase from 21/05/2016

Very good product, my children are delighted

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Elodie G.

Published on 14/06/2016 à 17h42 following a purchase from 18/05/2016

Great trampoline, but it's a shame the ladder is not included!!! It's still quite a cost, we added some small equipment/material... Too bad!

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David B.

Published on 14/06/2016 à 10h25 following a purchase from 18/05/2016

High-end service except for the refusal to offer the trampoline ladder (30 euros) after purchasing a trampoline and its protective cover worth 350 euros, come on!!!!

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Dominique C.

Published on 13/06/2016 à 21h48 following a purchase from 19/05/2016

Not disappointed with the material, delivery was made on time. The possibility of paying in installments without fees, everything is correct and I am satisfied to have ordered from France Trampoline.

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Régis R.

Published on 13/06/2016 à 19h51 following a purchase from 21/05/2016

Good equipment and very nice responsiveness

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Nathalie R.

Published on 13/06/2016 à 19h24 following a purchase from 24/05/2016

Good

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Serge B.

Published on 13/06/2016 à 18h47 following a purchase from 20/05/2016

Very good service and fast delivery

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Julie P.

Published on 13/06/2016 à 17h31 following a purchase from 22/05/2016

Super quality. Nothing to say about the material. However, a small downside for the delivery, the driver was not very strict with the hours, came in the morning when it was scheduled for the afternoon...

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Flavie P.

Published on 13/06/2016 à 16h16 following a purchase from 22/05/2016

We bought a trampoline and we are very satisfied with this product, it is easy to assemble, the quality of the materials is impeccable, I recommend it. The delivery was fast... my daughter and we are all happy. 👇😄

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Didier H.

Published on 13/06/2016 à 12h16 following a purchase from 22/05/2016

Good order tracking. Call before delivery to confirm dimensions.

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Yann S.

Published on 12/06/2016 à 14h53 following a purchase from 20/05/2016

Products conform to the description. No issues but shipping costs are VERY high just to put the folded products in a box!!

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Patrice P.

Published on 11/06/2016 à 20h19 following a purchase from 19/05/2016

Important in our eyes / Good email follow-up on the question asked at purchase.

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Stéphanie L.

Published on 10/06/2016 à 21h32 following a purchase from 15/05/2016

speed and quality of shipping. The trampoline seems very solid and of good quality.

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Fabrice E.

Published on 10/06/2016 à 08h36 following a purchase from 20/05/2016

Very good "Trampoline Jump'Up 250 with net" for my child + very good quality + ease of assembly (even alone)... Thanks to that, the fabric is resistant up to 120kg, I can even accompany my son to show him the right moves, which is not the case with all other manufacturers of this type of trampoline. (be careful not to jump with 2 at the same time on the fabric, as there is a risk of collision!) 2 downsides: - during my delivery, the transport was carried out via 2 different carriers, which lengthens the delivery time. - also, the box where the spring protection cushion is stored was damaged, and thus slightly torn...

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Response from France Trampoline Published on 23/05/2016

Hello Sir, We are delighted to see that the trampoline you received fully satisfies you. Following our call, please send us photos regarding the protection cushion if you please. We will be able to study your request and normally apply the warranty. We remain at your disposal. The France Trampoline team.

Nicolas B.

Published on 09/06/2016 à 10h50 following a purchase from 17/05/2016

good

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Catheleijne V.

Published on 09/06/2016 à 09h14 following a purchase from 12/05/2016

Fast and good. Good quality.

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Juan Pedro G.

Published on 08/06/2016 à 20h47 following a purchase from 17/05/2016

I am very glad that they contacted me, we are very happy with both the service and the quality of the trampoline but we never received the ladder we bought, how can we claim it, we don't know if it stayed at the transport company. Thank you very much, best regards.

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Andrea P.

Published on 08/06/2016 à 16h32 following a purchase from 18/05/2016

EXCELLENT PRODUCTS!

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Jean-Luc D.

Published on 08/06/2016 à 15h48 following a purchase from 19/05/2016

Delivery on time.

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Chavanon B.

Published on 08/06/2016 à 14h28 following a purchase from 14/05/2016

good product, good services small problem with the assembly instructions not very precise

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Davy M.

Published on 08/06/2016 à 12h41 following a purchase from 18/05/2016

Good contact, a quickly resolved error and ultimately satisfied as usual. I bought my trampoline from them and I always go through them for spare parts.

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Duriez P.

Published on 08/06/2016 à 11h11 following a purchase from 16/05/2016

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Jean-Francis R.

Published on 08/06/2016 à 10h48 following a purchase from 17/05/2016

Delivery in just 1 week. Perfect! However, the foam protection over the springs does not hold well. This deserves some thought for improvement.

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Thierry G.

Published on 07/06/2016 à 21h33 following a purchase from 17/05/2016

well advised for the purchase

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Danielle V.

Published on 07/06/2016 à 19h32 following a purchase from 17/05/2016

Very good service, but not very easy to choose the trampoline model, thank you.

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Lucette C.

Published on 07/06/2016 à 19h15 following a purchase from 16/05/2016

Very easy order online. Delivery 4 days later. Appointment made with the delivery person. Satisfied. Meets the commitments of France Trampoline.

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Paola S.

Published on 07/06/2016 à 18h23 following a purchase from 15/05/2016

one side of the covering is larger than the others so it remains a bit raised. The rest is good and well-structured

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Eva B.

Published on 07/06/2016 à 17h13 following a purchase from 30/04/2016

Delivery on time, very satisfied with the incomplete product but the problem was resolved quickly.

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