Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 2 and 4 stars

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K
Karine L.
Rating: 4 out of 5
following a purchase from 02/01/2016
Product quite easy to assemble. Seems to be of very good quality. Protection everywhere... Too bad we can't have the UV cover for the oval shape. Delivery was perfect
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Marie Renée S.
Rating: 4 out of 5
following a purchase from 09/12/2015
delivery on time even for Christmas, good quality some assembly difficulties it's better to have several people but apart from that everything is ok
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Magali L.
Rating: 4 out of 5
following a purchase from 02/12/2015
very good quality but little feedback for now as we have not assembled it for long. The assembly is not simple despite the instructions. Plan to be 2
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Guillaume B.
Rating: 4 out of 5
following a purchase from 15/12/2015
I received all the items as announced. However, I am very disappointed with the quality of the trampoline whose springs break almost daily to the point that I can no longer use it. I still have 2 broken springs, even after repairing the others. I weigh 68kg and I practice every day for 10 minutes doing jumps of 15cm maximum, jumping in the middle of the trampoline... I am very surprised by this failure. What can I do?
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Veronique J.
Rating: 4 out of 5
following a purchase from 14/12/2015
quick handling of the order, fast delivery, excellent quality product. However, a cover was ordered at the same time as the trampoline, and 3 months later it still hasn't arrived!
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Response from France Trampoline
Hello Sir, we apologize for the delay in delivery for your cleaning cover. We have experienced a delay in our stock entry on these items and we will send it to you next week after verification. Please feel free to contact us by phone at 05 56 36 04 62 if you would like more details about the delivery. We are available from Monday to Friday from 9am to 6:15pm currently. The France Trampoline team.
J
Justine M.
Rating: 4 out of 5
following a purchase from 15/01/2016
Everything went well. Trampoline with very good finishes
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Philippe D.
Rating: 4 out of 5
following a purchase from 21/12/2015
We had a bit of trouble finishing the assembly of the upper circle of the trampoline with the instructions provided, but consulting the website was very explicit and clear.
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Thomas D.
Rating: 4 out of 5
following a purchase from 11/01/2016
All good, nothing to say
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Gregory P.
Rating: 4 out of 5
following a purchase from 15/12/2015
nothing to report good trampoline. small problem with the box cracked and repaired with tape. so had to check everything.
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Florence F.
Rating: 4 out of 5
following a purchase from 16/12/2015
Beautiful material and appreciated payment in installments. Just one thing: the title of the withdrawals is strange, the amount of the withdrawals following the first one is not mentioned.
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 17/12/2015
Fast delivery, quality product. I do not regret my purchase!
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Flo O.
Rating: 4 out of 5
following a purchase from 15/12/2015
we are very happy with our trampoline
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Véronique M.
Rating: 4 out of 5
following a purchase from 27/01/2016
Very good site, French product of very good finish, good customer service, very fast delivery. I recommend this site and its services.
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Jean-louis S.
Rating: 4 out of 5
following a purchase from 29/02/2016
product conforms to good quality
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Laurent B.
Rating: 4 out of 5
following a purchase from 14/12/2015
The assembly instructions could be clearer. Best regards
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Aline E.
Rating: 4 out of 5
following a purchase from 28/12/2015
The delivery was made on time, with a very friendly delivery person, who, on his personal behalf as a customer, congratulated me on my choice and gave instructions to follow in case of storm warnings, what more could you ask for! The trampoline has not yet been taken out of its packaging because the weather was too bad, installation is planned for next week...
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Valerie L.
Rating: 4 out of 5
following a purchase from 20/12/2015
Material conforms to the order, the chosen trampoline is very satisfactory. It arrived perfectly packaged and protected. We are delighted to have chosen this site which is very serious and very responsive. We highly recommend it!!!
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Veronique C.
Rating: 4 out of 5
following a purchase from 13/12/2015
Very good!!
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Christelle Q.
Rating: 4 out of 5
following a purchase from 12/02/2016
Too bad to have to help the delivery person carry the material... Especially with 2 small children in the house, it's complicated. However, very good product and very good commercial service. Fast delivery.
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Bernard B.
Rating: 4 out of 5
following a purchase from 08/01/2016
very good welcome, well advised, I even suggested to promote your business within my football club I gave 4 stars because we can always improve a little
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Max C.
Rating: 4 out of 5
following a purchase from 30/12/2015
The delivery was well done
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Amandine C.
Rating: 4 out of 5
following a purchase from 02/12/2015
Good advice. And very fast.
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Philippe F.
Rating: 4 out of 5
following a purchase from 09/12/2015
order of a protective net: nothing to complain about. Direct delivery to my grandsons' home. Nothing to report! No problem.
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Mickael D.
Rating: 4 out of 5
following a purchase from 01/03/2016
Just an order of bungee cords (16€), but shipping costs very high (12€).
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Marion L.
Rating: 4 out of 5
following a purchase from 23/12/2015
Hello I was very well received and guided by the advisor I had by phone. The delivery went very well. However, I did not receive the invoice at home. I had in code (as it was the Christmas period) the trampofoot and it was supposed to have 2 balls with it that I did not receive. Thank you for your response to my requests. Best regards Mrs ***
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Damien R.
Rating: 4 out of 5
following a purchase from 14/12/2015
Good commercial service. Average on manufacturing times (order placed before the end of year holidays). Good delivery service. Very good after-sales service. Overall very satisfied with your service.
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Stéphanie P.
Rating: 4 out of 5
following a purchase from 07/02/2016
The trampoline is of very good quality. However, assembly takes much longer than announced (a little over 5 hours of struggle for 2 people, against one hour indicated in the assembly manual). The fiberglass rod is very difficult to assemble correctly and to close. If assembly option had been possible, it would have been perfect.
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Audrey H.
Rating: 4 out of 5
following a purchase from 10/01/2016
Easy order and fast delivery.
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Jacques P.
Rating: 4 out of 5
following a purchase from 22/02/2016
speed of order tracking and delivery. If I have a next order, I will go through you again.
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Roberto G.
Rating: 4 out of 5
following a purchase from 27/01/2016
Some problems on the site that were promptly resolved by capable and competent assistance. Good overall quality.
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Blandine B.
Rating: 4 out of 5
following a purchase from 25/02/2016
It's very pleasant, in this period where the trend is towards the programmed end of objects, to be able to find spare parts. However, a bit hard to swallow to pay 12€ in shipping for an item that costs 3€ and is very light.
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Willi E.
Rating: 4 out of 5
following a purchase from 03/03/2016
Excellent products
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Alvaro T.
Rating: 4 out of 5
following a purchase from 03/03/2016
Good service
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Jean-François A.
Rating: 4 out of 5
following a purchase from 03/03/2016
Perfect
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BRUNO P.
Rating: 4 out of 5
following a purchase from 09/02/2016
Excellent responsiveness
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Enrica M.
Rating: 4 out of 5
following a purchase from 18/01/2016
Excellent product. The only point to improve is the system with the ring of the safety nets, often the hooks detach. Very kind and competent staff.
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Esther O.
Rating: 4 out of 5
following a purchase from 21/12/2015
very good phone attention, both the explanations and the recommendations to help us decide.
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Eva A.
Rating: 4 out of 5
following a purchase from 04/12/2015
Everything is correct, easy assembly. Good service.
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Francois L.
Rating: 4 out of 5
following a purchase from 29/11/2015
Very good commercial contact, the website is better now even if I no longer have assembly videos like on the old site. Speed of shipping even if a package (protective cover) is missing from my order. I am convinced that this will be resolved quickly.
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Nelly L.
Rating: 4 out of 5
following a purchase from 01/12/2015
Trampoline not yet installed, but delivery OK. Small issue during the order because the credit card did not go through and I was called back the next day and also followed up on the delivery by phone. It's serious...!
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