Customer reviews of France Trampoline

Good quality trampoline and easy to assemble. Good value for money. As this is the first one I own, I can't compare it with others on the market in terms of quality and finish. Nevertheless, the materials seem solid and once assembled, the trampoline looks "better" than others I have seen. Three small criticisms nonetheless: 1) it is not easily disassembled: it is often very difficult to remove the springs from the metal frame (even with the help of the tool) 2) it is a bit stiff even though the bounce remains powerful. 3) the protective pad should cover a bit more of the metal edge to avoid hitting it after a bad landing (this is from experience). This can be remedied by adding foam tubes around the frame. It is true that we use the trampoline acrobatically even though it is specified not to do so. So apart from the disassembly, the criticisms above are normal given the unforeseen use we make of it. We would have liked a softer bounce, but not less powerful like on Olympic trampolines nonetheless. This may not be possible in this price range.

Great trampoline and yet easy to assemble. Delivered faster than expected. The children and adults are delighted.

Very professional. Guaranteed response if any questions.

Very disappointed. The plastic attachments to hold the safety net are of mediocre quality, really a shame. Half of them broke during the first jumps. For this price, they could have made more effort.

Quality service

satisfied

The package arrived on time. The only small downside is the packaging. Just a plastic wrap around the package. Slightly torn.

very satisfied with the quality of the delivery but a bit expensive

Fast delivery and without surprise. Material of good quality apparently... compared to the original material... night and day! I am very confident about its lifespan.

Respect for delivery time, announced as long at the time of order but with precise deadlines. Expected product quality. Only problem: the size of the product is a bit too large compared to the circumference of the trampoline, but no real surprise as this risk was anticipated when reading the information in the catalog and the characteristics of the trampoline already owned: there was a doubt about the similarity of the measurements!

The site is very well done, the product is satisfactory and easy to assemble and the deadlines were respected. The small downside is not related to your company, but to the carrier, who offers a very wide time slot for the delivery of the goods (this requires organization for a whole day - 9am to 4pm, whereas it could be limited to half a day, or even call 1 hour in advance).

well received my items except that the waiting time was exceeded so you sent me some items anyway and the last item arrived well!! I know it costs for shipping but when an item is missing it penalizes the others!! shipping costs are expensive! too bad you need a certain amount to get free shipping! we don't always need to buy several things it's a shame sincerely Mrs. Simon

not yet assembled but delivery tracking and delivery times are good

Quality products and conforming to my order, but delivery times were incorrect on the site compared to reality and therefore much longer than expected! Too bad...

fast without (bad) surprise

fast delivery, assembly quite simple but the technical sheet lacks detail like for the trampoline legs, you need to align the holes well to clip the legs to the ground. Very good quality material, good bounce, it brings joy to both adults and children.

Quality product matching the description, apparently of good quality to be confirmed in a year. However, the instruction manual was written by someone who has never assembled this type of product (3m60). Major errors or omissions were noted which caused many difficulties during assembly.

The packaging does not match the product. The plastic clips for securing the net break one after the other.... Good product otherwise

The requested spare parts were delivered as agreed. That's all I can say. The evaluation of the quality of the goods can only take place in a few years.

Very good

Good ability to supply spare parts (in this case a trampoline mat). BUT: when ordering, I was told delivery within 5 days. Once the order was placed (and paid), I received an email saying 'in restocking' without any indication of a provisional delivery date! Then, good surprise, a few days later an email announces that the package is being prepared. Couldn't this delay have been indicated to me at the time of the order?

Fast delivery, well-prepared package, easy to assemble. Great quality of manufacturing and construction materials. Very nice, the kids love it (and the parents too!!!)

good except for the protections I thought and not just simple tarpaulins that they were foam

Reliable and correct service. Very satisfied with the quality of my order.

Very fast service; good product

Very good product. Really seems to be of good quality. Easy to assemble. Delivery time respected. Let's see over time if it doesn't rust. I wanted to buy French so more expensive, I hope I didn't make a mistake in my choice as it is a budget.

User-friendly website. Easy to place an order. Fast and compliant delivery. The assembly instructions are unclear on some points, particularly the fittings of the trampoline legs with the integrated springs that are not indicated. The optional fixing kit does not seem very reliable and therefore seems unnecessary. But excellent quality of the trampoline itself.

good follow-up

Quality service: I was contacted by someone before delivery to ensure that I had requested the right product (trampoline mat). Fast shipping. Only negative point: the choice of one or the carrier. Difficult to be there for delivery. Carrier difficult to contact (website only) and does not respect the new requested passage. When the packages are small, it would be nice to be able to choose delivery to a relay point.

Quality trampoline, quick assembly and clear instructions, pick-up of goods on site, all good.

Fast and serious.

Very good site, serious. Customer for several years.

Very good responsiveness, quick and efficient.

Quality after-sales service and very rigorous person in their work, congratulations.

Serious team, good advice. Good quality material.

Very good service, delighted. The quality seems top-notch, we will see in use if this is confirmed. Highly recommend.

Very efficient between the order and receipt. Staff attentive.

No regrets about buying a trampoline here. One of my children broke a fiberglass rod, the replacement and delivery were done quickly at a more than honest price! I RECOMMEND THIS MANUFACTURER.

Quality material but limited in delivery times.

Very good packaging and very well conditioned. If there is an error (it can happen), it is due to the packaging... I am very happy.