Customer reviews of France Trampoline

Good service!!!

the France trampoline site was very good but the delivery left something to be desired, too bad................

Apart from a few minor design flaws, I am very satisfied with the service provided by France Trampoline. The trampofoot arrived slightly damaged, the after-sales service had no difficulty and quickly sent me another one. The materials used are of good quality, but I do not give 5 stars due to small design errors like the protective socks for the posts which have a hole too small to go over the top of the post, so we have to mount them upside down by putting them in from the bottom. The hoop of the net is a bit too small and the elements come apart, I think that in the medium term the friction of these dislodged elements with the sleeve will tear it. Aside from these drawbacks, assembly is not complicated, one adult and one child are sufficient. A good quality-price ratio, which easily surpasses the cheaper Chinese production.

Yes, I AM QUITE SATISFIED WITH YOUR SERVICE. YOU HAVE BEEN CLEAR ON THE WEBSITE AND THE ONLINE PURCHASE AND FAST IN SHIPPING. I WOULD LIKE TO FIND A NET FOR AN ELASTIC BED OF THE DIMENSIONS I HAVE ACQUIRED, BUT YOU DO NOT HAVE IT. CONSIDERING THAT THE BED IS FOR AN APARTMENT, THE DIMENSIONS SHOULD BE AS SMALL AS POSSIBLE. I WOULD HAVE TO MAKE SOME 'FIX' THANK YOU.

good

Quick preparation, delivery as well. Only downside, we cannot choose the time of passage.

Very good quality products. Delivery a bit long.

problem with a bar that is too short

very good: a few items were missing from the package, they were sent very quickly

Very serious and quick

The delivery person was rude and unpleasant. He didn't even give me time to validate the delivery. This is unacceptable for an item costing 450 euros!

Very good quality/price ratio products, good after-sales service, I also appreciate being able to reach someone at any time for information.

quality and speed

I am slightly happy, having received my order, as for the first package (trampoline) it was poorly packaged, it had very thin plastic, and half of the bed was exposed, it seems that it was not damaged, I won't know until I set it up; however, the hammock was received perfectly packaged, and in its box, everything else was quite good; I will continue being a customer, best regards M*

Very good material and good quality. Assembly is long and could be simplified with color codes like colored rings for reference points. You need at least two people and especially have the right tools. The ones provided are not sufficient and do not facilitate the work.

Very good

Delivery was on time. However, we had to drill some 'forgotten holes' on a series of parts to assemble the trampoline.

Overall satisfied with the product and the children have a lot of fun. Problem with the plastic hooks holding the bottom of the net. In one week, 5 hooks broke.

Delivery time too long: 15 days, due to a bridge and a public holiday, but that does not explain everything (late departure of the package by France Trampoline). However, our remarks were heard since the company sent a small consolation gift to my son. It's not the value but the gesture that counts. As for the products received (trampoline mat + spring), they meet our expectations.

Good

Purchase of a JUMP UP 430: Some springs were missing but customer service was quite responsive. The trampoline seems to be of good quality and the children are delighted.

Delivery time respected. Product easy to assemble. Super product. No regrets.

Expensive but effective!

Aside from a less pleasant phone contact with one of the salespeople who told me it was up to me to manage to take my videos correctly to prove that the mat was unusable, all the other contacts I had with France Trampoline were effective and the people I communicated with were responsive and understanding; they sought to find a solution as quickly as possible to resolve the issue.

Quality trampoline. However, the fiberglass arch at the top of the safety net is too small (when I install it at the top of the eight stakes to form the support circle, the components of the arch come off. The result is therefore not very aesthetic.

Good.

Clear and complete website.

Clear site, full of information to make your choice. It's a shame that the delivery took several weeks - a victim of its success? The trampoline once assembled lives up to all its promises of fun for the kids! It looks solid, even if some machined parts were not quite adjusted, making it quite difficult to assemble.

Good service but delivery a bit long.

Nothing to complain about except for a problem with the delivery due to the original packaging. We'll see later if the problem will be resolved by the company.

Very excellent product of French origin.

- quality of the received equipment - sending emails very appreciated to warn of potential risks and advice in case of bad weather - appreciated delivery times - very professional customer relations

Order by phone. Great welcome, very friendly and competent person.

Very fast and correct item exactly what I ordered.

Good follow-up, good delay, small downside for the carrier who cannot be reached (contact by website only, a bit complicated).

Very good site, good follow-up of the order and delivery.

Good purchase (ladder for trampoline). Nothing particular to report, everything went smoothly. Easy to assemble and install.

SUPER everyone is having fun and I am a nanny, to say the least! However, some plastic hooks did not withstand falls. Too bad.

The assembly with two people went well, the trampoline brings joy to both kids and adults. The only problem noted is related to the assembly of the protective net (oval) which turns out to be more delicate with a

Good service and very fast shipping a bit expensive