The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
all packages were received in good condition and on the scheduled day. The trampoline is obviously assembled and I find that the different assembly instructions are not obvious to use...
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Response from France Trampoline
Hello, Thank you for your positive feedback on the JUMP UP 300 trampoline. We have taken your comment about the assembly instructions into account. We will send you an email on the subject to improve ourselves. Best regards,
J
Julien J.
Rating: 4 out of 5
following a purchase from 14/07/2026
The purchased item met my needs. However, I regret the excessive packaging, which forces one to buy more than necessary, and in a world where it is important to adjust consumption, I find that a shame.
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Response from France Trampoline
Hello Julien,
Thank you for taking the time to share your experience. We are glad that the product perfectly meets your needs. We also take note of your comment regarding the packaging, which helps us continue our efforts to provide increasingly tailored solutions.
The France Trampoline team
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Frederic T.
Rating: 4 out of 5
following a purchase from 08/07/2026
Order shipped very quickly but stuck on the carrier's platform. Good responsiveness from France Trampoline to resolve the issue
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Geoffrey T.
Rating: 4 out of 5
following a purchase from 08/07/2026
Super fast delivery but delivery points are too limited (only option more than 20 km concerning me)
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Response from France Trampoline
Hello, as our items are bulky, they are not allowed in Mondial Relay lockers and unfortunately limit the pickup points. Best regards,
L
Lucie M.
Rating: 4 out of 5
following a purchase from 28/06/2026
The box is a bit damaged but no worries about the contents, products are compliant and delivery is fast.
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Response from France Trampoline
Hello, Thank you for your feedback!
M
Marcos O.
Rating: 4 out of 5
following a purchase from 30/06/2026
Quality product
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Response from France Trampoline
Hello Marcos,
Thank you very much for your feedback! We are glad to know that you are satisfied with the quality of the product.
The Jump'in Spain team
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Julien O.
Rating: 4 out of 5
following a purchase from 20/06/2026
Delivery costs are very very expensive.
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Isabelle M.
Rating: 4 out of 5
following a purchase from 11/06/2026
Good quality
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Aurélie V.
Rating: 4 out of 5
following a purchase from 10/05/2026
I received the order which turns out to be too small, I hope to find a compromise to proceed with a standard exchange
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Quitterie M.
Rating: 4 out of 5
following a purchase from 28/05/2026
Great trampoline. I found it a bit difficult to assemble, especially for the part at the beginning with the metal feet. The kids are thrilled anyway, the quality is very good.
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Response from France Trampoline
Hello Madam,
Thank you for your feedback and we are delighted to hear that your children enjoy their trampoline. We understand that the installation can be a bit complicated at first and we appreciate it. Do not hesitate to reach out to us if you need assistance.
The France Trampoline team
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Sonia A.
Rating: 3 out of 5
following a purchase from 31/05/2026
Order and products great, delivery to be reviewed.
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Response from France Trampoline
Hello,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with your products. Could you please let us know what went less well regarding the delivery? We hope to see you again soon in our store!
Best regards,
The France Trampoline team.
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Luis Maria M.
Rating: 4 out of 5
following a purchase from 30/05/2026
Good quality, fast and efficient
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Response from France Trampoline
Thank you very much for your positive comment. We are glad to know that you are satisfied with the quality of the product, as well as with the speed and efficiency of our service.
The Jump'in Spain team
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Laurence Y.
Rating: 4 out of 5
following a purchase from 27/05/2026
Everything went well
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Béatrice C.
Rating: 4 out of 5
following a purchase from 27/05/2026
Everything is fine, package arrived in good condition and complete. The strapping is a bit light, one of the items added at the last moment (protection mat) was close to falling off.
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Response from France Trampoline
Hello Béatrice,
Thank you for your feedback. We are happy that your order has arrived complete and we take note of your comment regarding the strapping.
The France Trampoline team
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Guy C.
Rating: 4 out of 5
following a purchase from 26/05/2026
Good customer service.
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Chantal M.
Rating: 4 out of 5
following a purchase from 23/05/2026
Very satisfied.
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Anthony B.
Rating: 4 out of 5
following a purchase from 21/05/2026
Premium net and protection for trampoline 430 received quickly but I still find it expensive.
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Francoise B.
Rating: 4 out of 5
following a purchase from 19/05/2026
Very fast delivery!
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Elodie F.
Rating: 4 out of 5
following a purchase from 14/05/2026
very good site, fast shipping but missing some items
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Response from France Trampoline
Dear Sir or Madam, We have taken your message into account and our customer service has been in direct contact with you to send you the few missing elastics. Best regards. The France Trampoline team.
I
Iker C.
Rating: 4 out of 5
following a purchase from 08/05/2026
Very good quality. The delivery of the clamp to close the vertical insertion tubes mentioned in the instructions on the website (video) was missing, making the second part of the assembly complicated, but the product meets expectations
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Response from France Trampoline
Hello Iker,
Thank you very much for your comment and for highlighting the quality of our product. We are glad to know that it meets your expectations.
We regret the absence of the clamp mentioned in the instruction video and understand that this complicated the second part of the assembly. We take your observation into account to continue improving both our accessories and the information provided to our customers.
Thank you again for your trust.
The France Trampoline team
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Marion S.
Rating: 4 out of 5
following a purchase from 09/05/2026
A rubber band is missing to secure the tent to the frame. I requested a resend by email yesterday. Otherwise, it looks great and was a fantastic gift.
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Response from France Trampoline
Hello Marion,
thank you very much for your feedback. We are sorry that a rubber band was missing from your order. Your request has been well received and our team is taking care of the fastest possible shipping of the missing part. We are very pleased that the product otherwise arrived well and was liked as a gift. Thank you for your trust.
The France Trampoline Team
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Jean-Luc T.
Rating: 4 out of 5
following a purchase from 24/04/2026
Very satisfied with the quality of the ordered items. The only downside is that the delivery was sent in 2 packages, the first received in a short time, the second, a week later, which is less secure and complicated my renovation of my trampoline.
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Thomas B.
Rating: 4 out of 5
following a purchase from 28/04/2026
Very fast, and very good product
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Helene F.
Rating: 4 out of 5
following a purchase from 27/04/2026
the zip line is great, the kids are having a blast
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Rudy C.
Rating: 3 out of 5
following a purchase from 27/04/2026
From the first use on a 45 m zip line, inclined at 4%, the spring twisted directly, even though it is well designed for this length with a cable diameter of 10 mm. I came specifically to this store to be sure of getting a good product sold by experts, I am a bit disappointed this time.
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Response from France Trampoline
Hello,
We are sorry for this issue. Indeed, with a slope of 4%, this should not happen. Can you send us photos of the spring and the installation so that we can check if this can fall under the warranty?
Best regards,
C
Catherine L.
Rating: 4 out of 5
following a purchase from 27/03/2026
good
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Jm L.
Rating: 4 out of 5
following a purchase from 12/04/2026
I was expecting a connection between each stick
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Christian L.
Rating: 4 out of 5
following a purchase from 11/04/2026
Good product. Delivery time respected
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Sandrine T.
Rating: 4 out of 5
following a purchase from 05/04/2026
Fast delivery. The mat that protects the spring for oval 430 is a bit too big which causes it to bulge towards the jumping mat and leaves a gap between the mat and the springs
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Response from France Trampoline
Hello Sandrine,
Thank you for your detailed feedback. Please do not hesitate to contact our customer service so that we can verify the assembly and offer you an appropriate solution if necessary.
The France Trampoline team
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Delphine D.
Rating: 3 out of 5
following a purchase from 06/04/2026
The delivery was fast and the products are of quality. But compatibility with other brands is not as obvious contrary to what is announced on the site.
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Response from France Trampoline
Hello Delphine,
We are delighted to hear that you found the delivery fast and that you are satisfied with the quality of our products. Regarding compatibility with other brands, we take your feedback into account and will ensure to clarify this information on our site.
Best regards,
The France Trampoline team.
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Luca S.
Rating: 4 out of 5
following a purchase from 07/04/2026
Good product that meets the requirements and delivery within the indicated terms
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Response from France Trampoline
Thank you very much for your positive feedback! We are glad that the product meets your expectations and that the delivery was made on time. We wish you to fully enjoy your purchase!
The France Trampoline team
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Timothe L.
Rating: 4 out of 5
following a purchase from 06/04/2026
I received the package well. The box was badly damaged. The delay is relatively short. About 10 days. The trampoline is not yet assembled/installed.
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Monique P.
Rating: 3 out of 5
following a purchase from 28/02/2026
The number of anchors for the ninja course is too few and it's impossible to recommend apart from other anchors to complete, too bad; For the 45m zip line, the spring is too weak. It is completely crushed for a person weighing 65 kg! So it does not fulfill its role even when respecting the indicated slope. It is necessary to find an additional braking system and a net to avoid any collision with the support.
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Response from France Trampoline
Hello,
We are sorry to hear that you encountered problems with the ninja course and the zip line. Your comments are valuable, and we take your suggestions into consideration. Please do not hesitate to contact us directly if you have any other concerns or ideas.
Best regards,
The France Trampoline team.
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Patrick S.
Rating: 4 out of 5
following a purchase from 03/04/2026
Very satisfied
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Gabriel L.
Rating: 4 out of 5
following a purchase from 29/03/2026
Good value for money, fast delivery
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Caroline L.
Rating: 4 out of 5
following a purchase from 31/03/2026
Niet zo makkelijk in elkaar te zetten als het in het boekje beschreven staat, verder blij mee.
P
Pierre D.
Rating: 4 out of 5
following a purchase from 29/03/2026
Great trampoline. It's a job to assemble, disassembling it won't be easy, but it jumps really well, is of good quality and the kids are delighted
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Jacques G.
Rating: 3 out of 5
following a purchase from 26/03/2026
All well done
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Francine D.
Rating: 3 out of 5
following a purchase from 28/03/2026
Hello A package was wet, the fittings had mold, as it was a gift for the little ones for Easter I couldn't send it back to you. Can you make a commercial gesture please? Thank you for your understanding Mrs. Dhondt
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Response from France Trampoline
Hello,
Thank you for your message. We are sorry for the issue encountered. Can you please send photos to [email protected]?
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Muriel N.
Rating: 3 out of 5
following a purchase from 25/03/2026
I am missing 5 carabiners that were offered to me for repair and 6 days later still not shipped from the warehouses, so still handed over to the delivery person, will I ever get them?
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