The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Great service, very good product easy to assemble and very effective commercial support. Delivery in one week top. Now to see the quality of the product over its lifespan.
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Jean Pierre A.
Rating: 4 out of 5
following a purchase from 20/04/2013
Very good product but delivery too long
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Vincent B.
Rating: 4 out of 5
following a purchase from 27/03/2013
Everything is perfect until the parcel is sent, it would be courteous to inform when the parcel has arrived and where! Because with my last order, I had no information about where my parcel was! Otherwise, great service!
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Isabelle H.
Rating: 4 out of 5
following a purchase from 27/03/2013
We are satisfied with the purchase of our jump up 390 trampoline: good advice from the salespeople, fast delivery, quality material.
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Liliane T.
Rating: 4 out of 5
following a purchase from 30/04/2013
Good product, but installation too recent to form a definitive opinion.
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Jérôme L.
Rating: 4 out of 5
following a purchase from 03/03/2013
New purchase made on May 18. It is June 2 and we still do not have our order. Hope to have it this week as the sun should arrive... Really satisfied with the quality of the materials and the speed of our previous order, we are this time a bit disappointed not to have been informed by France Trampoline about the ongoing restocking (As days passed, we had to call to be informed).
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Alain H.
Rating: 4 out of 5
following a purchase from 07/04/2013
Delivery on time as announced. Solid and well-packaged items.
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Angélique B.
Rating: 4 out of 5
following a purchase from 14/02/2013
Incomplete delivery: missing a fixing for the ladder. Otherwise, the 3.60 m model seems well suited for children.
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Marion K.
Rating: 4 out of 5
following a purchase from 07/03/2013
Good quality product, easy to assemble. Our children are delighted!
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Alain C.
Rating: 4 out of 5
following a purchase from 16/04/2013
The trampoline is very good, and it was delivered on time in a professional manner. However, there are 2 problems: 1. The instructions start in French and end in Spanish. It should be chosen, and French if possible. 2. The instructions do not indicate at what height to set the stakes that hold the net. So we mounted them 3 times. But it may be due to the explanations in Spanish.
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Marie-paule B.
Rating: 4 out of 5
following a purchase from 09/04/2013
One spring is missing. I received 71 instead of 72. Can you send me the missing spring as soon as possible? Best regards,
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Response from France Trampoline
Hello, We apologize for this problem. As discussed with you on the phone, we will send you the missing spring as soon as possible. We renew our apologies and remain at your disposal. The France Trampoline team
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Christophe P.
Rating: 4 out of 5
following a purchase from 16/04/2013
for me France trampoline is quality and speed
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Bernard P.
Rating: 4 out of 5
following a purchase from 25/03/2013
fast delivery nothing to say product identical to the one proposed
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Eric R.
Rating: 4 out of 5
following a purchase from 09/03/2013
Very happy with my purchase
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Fabrice L.
Rating: 4 out of 5
following a purchase from 09/02/2013
Assembly instructions for the oval model not quite compliant, but customer service is very friendly and available
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Christophe C.
Rating: 4 out of 5
following a purchase from 19/04/2013
Fast delivery and very good quality material ... Happy lol
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Nelly B.
Rating: 4 out of 5
following a purchase from 22/02/2013
Top net circle: needs to be reviewed on the non-glued parts and does not succeed in assembling without coming apart in places. Not reliable. A bit expensive for a trampoline that will be judged over time. Think about improving the small parts that are not really sturdy and the fiberglass rods that fit poorly.
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Response from France Trampoline
Hello, we will contact you shortly to resolve your issue. The France Trampoline team.
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Alain O.
Rating: 4 out of 5
following a purchase from 21/02/2013
Good product, delivery without problems, simple assembly. So far everything is fine.
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Stephane A.
Rating: 4 out of 5
following a purchase from 11/04/2013
Very good
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Céline M.
Rating: 4 out of 5
following a purchase from 13/02/2013
Very satisfactory service. The product met our expectations, and the delivery was very fast as the product was delivered the day after the order.
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Sagra D.
Rating: 4 out of 5
following a purchase from 20/02/2013
I had trouble finding my trampoline among the choices offered to order replacement accessories, it would have been wise to have a reference that corresponds to the one that could have been displayed on my original invoice...
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Response from France Trampoline
Hello, Thank you for your comment. Having several ranges of round trampolines and several accessories adapting to several ranges, we unfortunately cannot change the names of the products. Generally, the accessories have the displayed diameter of the trampoline right next to it. Ex: Trampoline Hop 360, Oxygen 360, JumpUp 360 or Booster = a cover 360. We apologize for the issue encountered and remain at your disposal. The France Trampoline team.
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Herve L.
Rating: 4 out of 5
following a purchase from 06/02/2013
GOOD SERVICE? FAST BUT EXPENSIVE SHIPPING.
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 01/04/2013
Very professional French company, top logistics service. Delivered on time (4 working days) Quality of the trampoline visible from the assembly.
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Karen C.
Rating: 4 out of 5
following a purchase from 25/02/2013
We are very satisfied with the product and delivery times but a bit more reserved about the clarity of the assembly instructions...
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Nathalie C.
Rating: 4 out of 5
following a purchase from 08/04/2013
The trampoline is great but not enough time to assess its sturdiness and longevity!! As for the delivery, everything was perfect!!
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Christian V.
Rating: 4 out of 5
following a purchase from 31/03/2013
A very good product, the kids love it. The delivery was without issues and the delivery person was very nice to place the trampoline at the other end of our yard. I recommend.
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Christophe R.
Rating: 3 out of 5
following a purchase from 14/04/2013
Very good quality-price ratio for the trampoline, package received in good condition but average delivery service. Order placed on 25/04 and received on 03/05, correct delay, but one day blocked at home waiting for delivery. Already the time slot for the appointment between 9 am and 3 pm was too wide but when around 3:30 pm I call the delivery company that I still have not been delivered, they inform me that the delivery has been postponed between 3 pm and 6 pm and that they are sorry for forgetting to inform me... not great. Luckily I was on vacation that day, the delivery finally took place in the evening around 6 pm and it was compliant.
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Pierre M.
Rating: 4 out of 5
following a purchase from 10/02/2013
Very good product. Delivery without any issues
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Nadine J.
Rating: 4 out of 5
following a purchase from 07/04/2013
The product meets our expectations
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Samy V.
Rating: 4 out of 5
following a purchase from 09/02/2013
Service, delivery and packaging impeccable. Instructions quite clear, except for the safety net part which was only in Italian and incorrect (the bottom of the support poles for the net does not touch the ground in the instructions). Still regarding installation, one or two screws, washers and other hardware as surplus would not be a luxury. However, nothing was missing in the packages. The material smells good quality once installed and the children are already delighted.
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Nicolas I.
Rating: 4 out of 5
following a purchase from 13/04/2013
Everything went well
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Chrystel S.
Rating: 4 out of 5
following a purchase from 30/03/2013
Serious, fast, efficient
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Marc M.
Rating: 4 out of 5
following a purchase from 15/02/2013
Very good service, response rather quick and good reactivity. Apart from a small logistics issue quickly resolved, the package arrived in perfect condition. The instructions are clear and assembly is easy. The product is of good quality, nothing to say.
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Alain S.
Rating: 4 out of 5
following a purchase from 15/02/2013
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Lionel J.
Rating: 4 out of 5
following a purchase from 01/02/2013
very good material
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Dominique B.
Rating: 4 out of 5
following a purchase from 04/04/2013
Trampoline seems to be of very good quality. Received quite quickly despite an order placed during the holidays.
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Christiane L.
Rating: 4 out of 5
following a purchase from 07/03/2013
Ultra-fast customer service but shipping costs higher than the material provided. Since we bought it (3 years ago), our trampoline gives us complete satisfaction.
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Patricia A.
Rating: 4 out of 5
following a purchase from 28/02/2013
Very satisfied. Quick and very complete responses to my questions. Thank you for your professionalism. Only downside, shipping is too expensive. Too bad!
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Jean Baptiste H.
Rating: 4 out of 5
following a purchase from 06/03/2013
Good service
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Karine L.
Rating: 4 out of 5
following a purchase from 27/02/2013
GOOD SITE EXCEPT FOR THE CHOICE OF CARRIER WHO AFTER INDICATING A DELIVERY DATE DID NOT SHOW UP WITHOUT NOTIFYING ME.
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