Customer reviews of France Trampoline

professional contact, quick shipping, however the offered football net is not useful as it is too stuck against the net, the attachment system at the top of the net with the Velcro should have been reinforced from the start with a "D" system as it did not hold, otherwise good trampoline but still a shame for these imperfections

The holes on the frame should be deburred to allow easier spring attachment. Easy assembly with two people. Fixing kit unusable, the stakes sink 10 cm and the auger lifts the soil! I used formwork clamps, excellent! To be seen in use.

We are very happy with our trampoline, the kids are thrilled, maybe just one small criticism, there are some rubber feet missing to cushion the shock when the kids are inside.

The trampoline was delivered without any issues, I am disappointed to have to pay the shipping costs (19 euros) for the cover that I forgot to order when I ordered the trampoline, regards

Easy to order, quick order tracking, out of stock for the chosen trampoline and immediately called back to offer the larger trampoline at an interesting price. Very fast delivery as well. Nothing to say.

Apart from the unavailability in July-August of spare parts (the tube caps diameter 25), well-designed website, easy ordering, fast delivery, quality product, nothing to say, it's good

Fast delivery. Assembly a bit long. Compliant with our expectations.

Satisfactory service, despite a supply problem.

Very good service. Very happy. To recommend.

Quality material, in accordance with what is described on the site. Delivery time respected.

Top collaboration. Very fast delivery. Easy to assemble!

Fast delivery, good quality of the trampoline.

fast delivery good quality impression French manufacturing is not noted on the packaging so I have doubts about the product's origin no info on the place of manufacture

The basic product is robustly designed, and gives the impression of safety in use. Easy to assemble and install... Until the "protective roof" which is almost "impossible" to install, even with several adults, because at an ABSOLUTELY INACCESSIBLE height. How to build and place the frame? How to lock the "velcro" around the bars of the structure more than 3 meters above the mat? I wonder how it is possible to consider dismantling it in case of wind! This accessory is not at the technical level of the rest of the material. It feels like an add-on, a patch-up, let's hope it won't be the cause of the destruction of the whole... in case of wind for example.

a bit long delay I would like to be able to benefit from some additional springs some have stretched very good trampoline overall

fast delivery quality material thank you

Good product Good quality of service (efficient website and correct delivery time) However, packaging a bit limited (recovery pallet in very poor condition) And a few small defects on the product (some springs with inverted hooks, and stitching with protruding thread)

Fast delivery

very correct delivery, very correct product that shows quality compared to what we have seen elsewhere. the instructions may lack clarity; instead of drawings, photos would be more explicit. very pleasant telephone reception

hello, indeed happy with the reception and the package. the trampoline was quickly assembled. everyone is happy. to regret, perhaps 2 things: the protections of the vertical tubes that slide revealing the tube at the top, the net that is exactly in line with the spring protector, which does not sufficiently protect the gap between the spring and the mat. for now, everything is ok.

a bit expensive but the quality is there. very satisfactory information on the site (video)

Very successful service... fast and completely compliant. Thank you.

Good service overall. Quality product. I am satisfied.

Good product, deadline respected, responsive to questions. What more could you ask for?

Nothing particular to say.

Quality material, easy to assemble but it's better to have at least two people, especially for the safety net. The complete assembly takes about two hours with three people. Everything seems solid and secure. However, the extra product that was offered was missing, too bad but maybe it will arrive later?

Delivery delay.

Good.

IMPECCABLE DELIVERY AND MATERIAL.

Product conforms and apparently of good quality. For the rest, we will see in use. The children are very happy.

Delivery as per schedule, package arrived in perfect condition. Material meets our expectations: the trampoline seems to be of quality. Quite easy to assemble. The children are thrilled.

The deadline was respected. The product is of good quality. I was recommended your site and I will recommend it in turn.

Order was very well handled within the specified deadlines on the site. Some apprehension about the assembly but the trampoline manual is well explained and accessible to everyone. The safety net is highly appreciated: fixed high by a solid structure and the door is covered by a system of 2 flaps of the net.

Very good quality.

The service was good despite the product being out of stock.

Hello, I am very satisfied with the quality of the Jump'up trampoline I chose. The purchase and delivery went well and the people I was able to contact for the latter were very friendly. I still have a criticism to make about the quality of the assembly manual, it is not up to the level of the product. I searched the site to see if a manual was online but I found nothing. Example: no indication on the assembly direction of the safety net, the opening to enter the trampoline must have the Velcro inside and the hooks outside, I realized this at the end and of course it was upside down. The detail of assembling the cover on the safety net posts was missing. In one image, the cover is seen inside the upper hook but by following the assembly diagram, it is found outside.

very good service and speed

Quick service and quality product.

satisfaction for the products received, for the delivery time and for the ease of assembly. Two small criticisms on the support posts of the safety net: the coverings of the posts are not waterproof (these coverings will remain damp, become dirty and oxidize the posts) and the plastic hooks of the net are difficult to engage around the top of the net and the stiffening rod.

Good communication, easy installation thanks to the user manual