Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3 and 4 stars

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Pascal C.
Rating: 4 out of 5
following a purchase from 30/04/2012
Nothing to report
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Philippe W.
Rating: 4 out of 5
following a purchase from 21/05/2012
Nothing perfect very fast delivery
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Cathy V.
Rating: 4 out of 5
following a purchase from 02/04/2012
Very good relationship. Complete order received.
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Céline C.
Rating: 4 out of 5
following a purchase from 20/05/2012
The service is good, the deadline indicated on the site is respected, the appointment is indeed made by the carrier and it is respected. For the trampoline, it is very simple to assemble, the design is simple and effective. The only small downside is that a fixing nut for the net structure was missing. Otherwise, nothing to report.
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Germain C.
Rating: 4 out of 5
following a purchase from 12/05/2012
Excellent material and attentive customer service. I recommend.
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Patrick L.
Rating: 4 out of 5
following a purchase from 24/03/2012
Fast delivery time and kept. Good material. Very courteous and efficient reception on the phone.
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Gregory C.
Rating: 4 out of 5
following a purchase from 11/05/2012
Good trampoline
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Damien D.
Rating: 4 out of 5
following a purchase from 16/03/2012
I am really happy, the delivery was fast and in accordance with my request, and on top of that, the trampoline quality is great, I will promote you.
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Flavien L.
Rating: 4 out of 5
following a purchase from 23/03/2012
Clear and complete site
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Virginie G.
Rating: 4 out of 5
following a purchase from 12/04/2012
The transporters delivered the package to the house without making an appointment with us. They even left it with the neighbor, so I couldn't check its condition (fortunately no problem).
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Ophelie G.
Rating: 4 out of 5
following a purchase from 10/05/2012
Very available and friendly people during calls. Email requests are handled quickly. Small downside on the carrier who was supposed to arrive at 9 am and finally arrived at 2 pm. A bit of a shame because it blocked my whole morning for nothing.
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Philippe H.
Rating: 4 out of 5
following a purchase from 25/04/2012
order arrived on time, quality design, easy assembly.
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Sophie C.
Rating: 4 out of 5
following a purchase from 20/03/2012
Product of very good quality a downside for the delivery time slot from 9 am to 3 pm I had to call at 3 pm to learn that the delivery person had not found the street during his morning delivery. A day blocked when he could have simply made a phone call...
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Bertrand O.
Rating: 4 out of 5
following a purchase from 14/05/2012
Unfortunately, the date indicated when purchasing a product was not met with about a 7-day delay. Otherwise, contact for delivery was very good, as well as the quality of the products. Thank you for our children.
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Olivier C.
Rating: 4 out of 5
following a purchase from 12/03/2012
Very satisfied with the service, fast delivery, good quality material
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Juliette D.
Rating: 4 out of 5
following a purchase from 16/04/2012
Carrier did not respect the schedule
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Krysja B.
Rating: 4 out of 5
following a purchase from 08/04/2012
Very happy with my purchase, fast delivery, the driver notified us. The trampoline is sturdy and of good quality. Thank you. I don't give 5 stars yet, as I don't know how it will last over time.
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Jeanne D.
Rating: 4 out of 5
following a purchase from 06/05/2012
Everything went well. Order delivered on time, I would have just liked a more precise time slot from the delivery person than: 'in the afternoon', when you work it is not very practical....
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Christophe V.
Rating: 4 out of 5
following a purchase from 06/05/2012
good quality of the product. excellent value for money
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Catherine N.
Rating: 4 out of 5
following a purchase from 21/04/2012
I did not find an invoice in the package. Please send me one. One remark: the assembly instructions could be simpler, as the assembly is not difficult at all, but the explanations are quite poorly done.
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Stephane G.
Rating: 4 out of 5
following a purchase from 05/05/2012
very good telephone reception and good delivery time.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 17/05/2012
Easy access site, a lot of technical information and explanations, advice accessible to all.
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Nathalie G.
Rating: 4 out of 5
following a purchase from 05/04/2012
Quality product, delivered within the agreed time. The children are delighted! and so are the parents... the assembly is quite easy and quick but there is a missing tool to attach the springs when it becomes difficult because you have to pull hard to attach the spring to the support. Fortunately, a friend lent us what we needed. Without that, we risk getting hurt if we let go when the spring is tense. The tool provided is apparently not made for that. It only serves to fit the legs into the structure.
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Laetitia B.
Rating: 4 out of 5
following a purchase from 08/05/2012
I would like the delivery date to be more precise.
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Jean-michel N.
Rating: 4 out of 5
following a purchase from 20/03/2012
Ordering process and customer support really top-notch at France trampoline. I needed some advice before confirming my order; it took me less than 1 minute to get in touch with a competent advisor! However, in terms of delivery, I live in the Southeast of France, it took more than 5 working days... (order on Friday afternoon via the site => delivery on the Monday of the second week)
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Corinne D.
Rating: 4 out of 5
following a purchase from 14/05/2012
So far everything has gone very well, I am waiting for the delivery.
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Romain V.
Rating: 4 out of 5
following a purchase from 25/03/2012
Simply perfect!
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Stéphane J.
Rating: 4 out of 5
following a purchase from 01/04/2012
good order tracking
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Stéphan R.
Rating: 4 out of 5
following a purchase from 08/04/2012
Correct service and fast delivery
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Philippe R.
Rating: 4 out of 5
following a purchase from 30/03/2012
everything is fine
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Cecilia K.
Rating: 4 out of 5
following a purchase from 19/04/2012
frankly I have nothing to say everything is perfect it is a friend who recommended your brand to me and I am very satisfied! from the phone advice to delivery (super fast) everything went very well.
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Marine M.
Rating: 4 out of 5
following a purchase from 10/05/2012
Hello, in case of product unavailability, I would have liked to be debited the amount due only at the time of order preparation and not when placing the order especially when the availability date of the product is approximate. Other than this principle inconvenience, the web ordering process is correct and the phone service is pleasant (welcoming interlocutor).
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Stephane C.
Rating: 4 out of 5
following a purchase from 07/03/2012
good purchase, good value for money (jump up pack), beautiful quality, nice color, fast and efficient delivery, the site is precise, clear.
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Isabelle L.
Rating: 4 out of 5
following a purchase from 11/04/2012
When we zoom in on a product, the image unfortunately remains small.
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Laetitia V.
Rating: 4 out of 5
following a purchase from 25/04/2012
waiting for my package which is scheduled for next week but happy with the phone reception and the France trampoline site nothing to change
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Catherine M.
Rating: 4 out of 5
following a purchase from 30/04/2012
well-informed and easy-to-use website
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Emmanuel P.
Rating: 4 out of 5
following a purchase from 09/04/2012
easy assembly
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Dominique B.
Rating: 4 out of 5
following a purchase from 07/05/2012
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Stéphane B.
Rating: 4 out of 5
following a purchase from 26/03/2012
Hello I was very well advised on the choice of my trampoline, however at my order I took a double chair hammock and I would have liked more advice, I find myself without the fixing set while I thought it was included, so I have to order it and pay shipping costs which is not normal, I contacted the services who did not propose anything in commercial effort
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Response from France Trampoline
Hello Sir, Thank you for your message. We apologize for the inconvenience caused regarding your hammock order. It is indicated on the hammock page that our hammocks are supplied alone, without support or fixing set. The supports and fixing sets are indeed offered separately in the accessories section. To avoid any confusion, we will highlight this information more prominently on each product page. We remain at your disposal for any information. Best regards, the France Trampoline team.
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Marie Françoise B.
Rating: 4 out of 5
following a purchase from 07/05/2012
hello, very good quality trampoline, fast delivery but problem with the carrier: the first time he called me, we agreed on a morning delivery, being absent all afternoon, problem: he came around 4 PM, he left the package with a neighbor and the second time the carrier called me when he was in front of my house, I was absent. Too bad because at the material level everything is perfect, I recommend France trampoline
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Response from France Trampoline
Hello Madam, We are delighted that our product meets your expectations and thank you for your message. However, please excuse us for this appointment issue. During this busy period, our provider is doing its best to meet its commitments. Unfortunately, there are sometimes certain inconveniences due to a high number of deliveries. We remain at your complete disposal by phone or email. Good afternoon. Sincerely, the France Trampoline team.
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